Wasn't able to go due to a schedule conflict and had to cancel the day before. Sandy, their Senior…read moreGuest Relations Host, not only got the tour canceled and refunded, but she emailed me right away to let me know everything was handled. Appreciate the wonderful customer service, looking forward to being able to go visit sometime!

We went over Memorial Day weekend (Sunday) and had a tour at 11:20. Our AMAZING tour guide River…read morewas kind enough to add on people that missed their booked times because it was a holiday weekend and they knew that they had the ability to manage large groups. River was extremely knowledgeable and entertaining and made our trip extra memorable. Our group was so large and not necessarily listening to directions to move all the way into rooms to allow space for everyone on the tour. The tour could ONLY be benefited by a capacity limit with compensation for the guides for tours exceeding that capacity to ensure everyone (guide included!) has the best experience. Either way, amazing experience! Thank you, River!

Location for this hotel for food is good as I ate good for 2 nights that I was able to just walk…read moreacross the street. There are stores and plenty of food to eat there. The hotel locks their door at night which feels safe. Just ring the bell and they let you in. Prices are very reasonable and the room is fair. There is a small stove, microwave and sink. Perfect for a small family. The hotel is clean and service is good. I would recommend this hotel.

Stayed here 2 nights and was totally pleased. Large parking lot, nice rooms and beds. Excellent…read morebreakfast with quality options, beverages and seating area.Front desk staff are welcoming and helpful. Maintenance guys are on it and keep the grounds and pool really clean and beautiful. Hotel sign off the Main Street is small and kinda hard to see as is the small driveway. Our GPS took us around the corner and tried to get us to drive into the 7/11 and through a wall to get to the hotel on the other side. Other than that I would definitely stay here again!

So much fun to come here and bowl with friends on a weekday night! It's unlimited bowling for $25…read moreper person starting at 7pm (as of March 2026). The equipment was a bit old - sometimes the game would automatically reset before we could make changes, and the bowling balls got stuck a few times. That said, it was nice that they let us keep playing past 10pm (closing time) so we could finish our last game. Definitely will be back again B)

Went bowling here for a inexpensive Groupon special. The service was extremely good, the man at the…read morefront counter was very kind. However, the actual bowling was disappointing. The lane I was at (lane 4) was ever so slightly crooked, so every ball we threw banked to the left, making every throw unpredictable. After asking the kind worker, I moved to lane three, but the same problem ensued. Great service, but there are better lanes in Cupertino

No issues. I was a happy camper…read more Love that it was in the heart of Downtown San Jose making it close to all major attractions. Everything I wanted to go to was less than 10 minutes away which was a plus for me. I did not use many extra amenities but I did use a meeting room and they were very helpful when we needed extra plug ins and other needs throughout the day. The room was nice. The shower was hot. The WiFi worked well. All in all a great stay. Oh I loved the lil ai picture taking machine they currently have downstairs. That added to our enjoyment. I'm

The hot shower water and cozy beds alone should draw you here…read more I went downstairs at 4pm to the side bar. Mediocre menu. No wine. Restaurant not open till 5 pm. I walked to a competitors hotel to eat at 4 pm. I'm hungry. Feed me or loose that dollar.

Testarossa is the best winery in downtown LG. As such, it's a must do. It's historic, it's…read morebeautifully set, it is well maintained and cared for, and the tasting room staff is excellent. On top of that, the wines are very good to excellent. You must go if you're wine tasting or having lunch in LG.

If you're looking for a true South Bay gem tucked into the Santa Cruz Mountains, this place should…read morebe at the top of your list. They focus primarily on Chardonnay and Pinot Noir--and honestly, that works perfectly for me. It's worth knowing upfront, but what they do, they do very well. The tasting experience is awesome with inviting indoor and outdoor spaces, plus an on-site restaurant that makes it easy to linger and enjoy the food, wine and the setting. The main reason I came back was for their Pinot Noir, which I've loved in the past--and it absolutely delivered again. If you find yourself in the Los Gatos area, make sure to add this winery to your itinerary. They also offer membership with some genuinely nice perks, which makes repeat visits even more alluring and enchanting. Until next time--what are you waiting for?

Our room (#109) was cute, charming, and comfortable. It had a beautiful view of the green hills and…read morehuge lawn. The bed was comfortable. TV, microwave, and fridge all worked properly. Breakfast was outstanding compared to the place we stayed at across the road. Minor wear and tear on the furniture and in the bathroom, but it didn't bother me. There was one high corner with cobwebs but it reminded me of being at a grandmother's old house and you're not bothered or grossed out about it lol. The charm outshined it all. It was so peaceful and loved all the happy birds singing and birds of paradise and other surrounding flowers. Front desk was also friendly and had our room ready before 3pm.

German Roach Infestation Alert!…read more I arrived late at night, exhausted, and just wanted to rest. As I settled into bed, I spotted a German roach crawling across the wall right by my face. As a former pest control business owner, I knew immediately this wasn't a random bug -- this was a sign of a bigger infestation. I wanted to leave immediately but was too tired and had work the next day. I carefully kept my luggage closed and off the floor to avoid bringing any pests home. Unsurprisingly, I barely slept, feeling uneasy all night. By 5 a.m., I was up, checked out, and reported the issue. I canceled the rest of my reservation and requested a refund -- but they only offered $30 off. The lack of real concern or accountability from the staff was incredibly disappointing. Bottom line: NEVER AGAIN.

I initially enjoyed my stay, the hotel was clean and staff members were nice. The room was clean…read moreand the only thing that was minor was that the makeup mirror on the bathroom wall looking like it was going to fall off and the light switch attached to it did not work. The self parking was okay. We checked in before finding parking and we used the room key to enter the parking lot instead of paying for parking. The elevators were pretty cool and unique as it's a digital tablet where you can preselect which floor you need to go to before entering the elevator. This is where things start to go down hill for me... I was woken up around 3am from a lot of people in the hallway talking. Sounded like they were going up and down the hallway. Not sure that the noise was for but it was going on for about 30 minutes. I was woken up again around 4am but people banging on a door nearby for 15 minutes. And to think that was the last of it, I was woke up AGAIN at 5am with continuous knocking and opening/closing of doors for about 30 minutes. Very unfortunate that occurred throughout the night but definitely ruined my experience here as I woke up with a headache due to lack of sleep. Not sure if I'd want to come back again.

Tried to take a shower at 4pm and got ZERO hot water. Tried again at 9pm and it was lukewarm at…read morevery best. The water pressure was bad as well. Also, I have my room template set to 64 degrees and it's still hot in here, making it almost impossible to sleep (along with all the noise which I posted about it another review). Do NOT waste your money on this hotel.

In December, I was a little scrambled trying to figure out what to do for my birthday, and I…read morehonestly couldn't have landed in a better place. One night while I was at the bar, Victor, the manager I often see there, told me about the Christmas experience on the rooftop and suggested it as a great spot for a birthday get-together. He was absolutely right. The rooftop at the Valencia Hotel was perfect. It felt like a true winter wonderland. It was beautifully decorated, cozy, and festive. There were specialty Christmas cocktails, delicious hors d'oeuvres, and even whiskey tastings where you could sample different varieties. They had heaters everywhere and plenty of blankets, which made the whole experience warm and inviting despite the chilly weather. The service really stood out. The staff on the rooftop was just awesome. They were attentive, kind, and consistently checking in on us to make sure we had everything we needed. My friends had an amazing time ordering from the holiday menu (whether custom-created or seasonal, it was spot-on), and the overall vibe spot was a vibe! This was truly one of the best experiences I've had in a long time, and it made my birthday feel special without being stressful. Huge thanks to Victor and the entire rooftop team for creating such a memorable night. I'll absolutely be back--and recommending this place to everyone.

My sister and boyfriend got a hotel for the weekend for her birthday. After dinner we all went back…read moreto the Valencia BARand all 12 will NEVER GO BACK. First the bartender told my sister she can't sit on her boyfriend lap. Second they are WAYYYYYYY OVER PRICE.... Third bartender told my sister to to change the light back to blue. They have little laps on the table that change colors and she put it to the bright regular light so she can see and I told her to change it back to the dark blue.. It was my sisters birthday in and one of our friends end up drinking a little too much dancing a little loud, not rude, or being like the bad guy a troublemaker, but they kicked us out because she was too loud . so if you're trying to have a good time, lots of fun and not being picked on do not go to that bar.. the energy in there a little more was almost we were to go to be there and we did not appreciate that we just wanted to drink. Have fun and celebrate. And my husband made that bartender apologize to my sister is the one that told her to get off her boyfriends lap .