Rude customer service manager ! If you can't make it back within 30 days to return an item they may offer to take at least $30 off purchase price . You may also get lectured on their store policy and not even a store credit to re-spend the credit on a different item that you can actually use ! Lost $90 but they lost more because I will not return . Will spend my money elsewhere! read more

Our next family adventure take us Nordstrom Rack located in Kendall inside the Palms at town & Country, with a category of 4.4 and more than 1,206 reviews, this store specializes in low prices and quality products. From world recognized brands in handbags such as Kate & Space, Tory Borch, Valentino and more, as well as shoes for women and men for all types of occasions or sports, with patience you can find incredible offers on your clothing, shoes, handbag or whatever. that you are looking for that fits your taste. read more

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I've been visiting Nordstrom Rack since our first opened. There are some good deals at this particular location but quite honestly there are also certain items that i believe are not sold at Nordstrom and that they bring in as fillers. Many times I'll see some clothing that I am certain was never in their main store due to the quality and brand. In this store they have a small home section, and also a small personal item section. What I find that they shine in is their designer shoe department and their designer purses. I have found some good deals on both of these sections. read more

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I love shopping here. You can always find great brands and products minus the outrageous prices. It's not just about the clothing but the sunglasses, shoes, jewelry, skincare products, perfumes, home goods, and more. The clearance racks are always stocked with all sizes and latest brands for all occasions. Take your time and go through it all, go try it on and come back for more. Dont forget to check the jewlery aisle for accessories to go with every outfit and just because. Save more when you apply for their credit card too. read more

I don't know what's happened to Nordstrom but Nordstrom Rack is a piece of crap. I have always made returns at Nordstrom Rack but today Rafa would not accept my Chanel makeup because it's "designer" makeup that was $65. Now I have to drive to the actual Nordstrom. The return policies change faster than you switch your toilet paper roll. Very disappointing that Nordstrom makes customers go through hoops to make a simple return. Terrible customer service!!!!! read more

I would like to start by saying that I have always known The Nordstrom Rack to be a reputable source of quality; and it is today that I've been mistaken in having this opinion. The attached pictures detail the quality of Nordstrom Rack's merchandise after just one day of purchase. I am sure this hiccup of mistakenly selling sub-par products to its valued customers could happen to any establishment--and the services provided by the establishment itself should aim to amend and rectify any mistakes that have been made. However, upon attempting to return the sneakers I had purchased the week before, I was met by the manager (Jessica) who claimed that it is store policy to not accept items which have been worn already, and facelessly told me it is up to the manager to make the decision. I was mistaken in relying on the manager to make things right. Quite ironically, she delegated the so-called managerial task of denying my request to a co-worker of less authority, and so I left with a bad taste in my mouth. To whoever may be reading this, I applaud your patience in reading this review, and I invite you to see the pictures of what was sold to me. And if your name is Jessica, then I hope your decision to deny me a very fair return was worth it, as I leave this brand of my disapproval on your name, as well as what you manage. read more

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For the space, this Nordstrom Rack has limited stock. Very bare. Maybe this is due to Covid and they expanded the spaces between racks. Clean and plenty of parking. read more

Nordstrom Rack - Department Stores Near Me - Kendall, Florida

Found a great pair of wide leg jeans, fit great and when I went to register they were final sale $10.50... No lie. Need I say more! read more

Nordstrom Rack - Department Stores Near Me - Kendall, Florida

Came in just to look around and not to shop. Who was I fooling?? I came across the shoe department which had what seemed like endless rows of shoes. After spending an hour of just looking I bought more shoes... they are comfortable and styling. The store was organized and easy to float around! The attendant checking us out was kind and efficient! read more

Nordstrom Rack - Department Stores Near Me - Kendall, Florida

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The store was very organized and easy to navigate what you need to find but they need to do something about the bathrooms. There was toilet paper all over the floor and the toilet seats were dirty with poop. Other than that, the store and staff were friendly. read more

Nordstrom Rack - Bathroom - Department Stores Near Me - Kendall, Florida

Overpriced Marshall's / tjmaxx merchandise . Very few selected true designer items. Not what expected

For the person that hard to find shoes on her size, that she likes, that fit, this store was paradise!!! I actually had a selection to choose from, which is unusual. Again, not going to post to much, next thing I know I won't be able to find shoes here later. But stop by, friendly staff, clean store and cool. Most racks I've been too cut back on the a/c .... LOL HAPPY SHOPPING read more

horrible experience with costumer service including the management, they stereotype and didn't wanted to fix my issue never again I'm coming here nor recommending anyone to shop there. read more

I love this store for many reasons... It's close to my work. It's organized. Has a rewards program where member get discount and promotions. Their staff is always nice and ready to help. Their products all of them of well known brands, great quality and incredible prices. Me encanta esta tienda por muchas razones ... Está cerca de mi trabajo. Es organizada. Tiene un programa de recompensas donde los miembros obtienen descuentos y promociones. Su personal siempre es agradable y dispuesto a ayudar. Sus productos son de marcas conocidas, de gran calidad y precios increíbles. read more

Nordstrom Rack - Cool! Hehehe - Department Stores Near Me - Kendall, Florida

I found so many things that I've seen way more expensive even on outlet stores from the brans. Loved this store. Found a Kate Spade handbag and 3 shoe pairs for less than $190.00 read more

Nordstrom Rack - Department Stores Near Me - Kendall, Florida

There are variety of fashion goods here.I found my good price sport outfit so many time. The bathroom here is one of the best;very clean and bigger than average. Staff here are professional. read more

Nordstrom Rack - Lots of ties and bow ties - Department Stores Near Me - Kendall, Florida

This "Nordies Girl" will take every opportunity to shop in one of these stores but they are not created equal. I always enter with my plan of attack and today was no different. 1. Jewelry - success. I found a cute ring that was perfect for immediate wear and has not sat idle since 2. Products - no luck on this day 3. Petites - fail... no petite racks and I'm not patient enough to scour the racks 4. Didn't make it this far :-( This store was busy but parking was not as bad as it could have been on a Saturday. The line moved quickly so this is worth a return visit if I cross the border again. Never pass-up a Rack... there are deals to be found. Happy Shopping! read more

This is a nice store that has tons of brand names. My favorite area is the purse area. There was tons of Kate spade, furla, Vince camuto.... the clothing area felt so cramped and the shoe area was so large that I felt overwhelmed to go through it. I would definitely come back for a nice purse or to browse for a pretty dress. read more

Nordstrom Rack - Department Stores Near Me - Kendall, Florida

I was having difficulty finding a nice button up shirt and when I asked an employee she immediately smiled and greeted me nicely. She helped me find a nice button up shirt with dress pants to go with it. Thankfully affordable ones too. I went to go try them on and they were awesome, we ended up running into each other again and she asked me if it fit and looked how I was expecting. Great customer service, glad she remembered me since some employees don't even remember who they just helped. I asked her for her name and what a coincidence I have a sister named Nicole, so we got along well. Will definitely continue coming back to the rack with welcoming employees like Nicole. read more

Wide aisles. Good lighting. Private fitting rooms where you're accompanied to the room and the number count is hung on the outside of the door. Nice selection of handbags and sunglasses. I like how the shoes are in its shoe box on the rack. But no petite size clothing. read more

This location is definitely my favorite Nordstrom rack in the area. Are used to go to the one in Midtown when I lived in that neighborhood. Now this is my go to rack. And honestly I feel like I've upgraded. Love that it is located in town and country with so many other stores plus dining nearby. This store is always pretty clean when I come with a few exceptions on the weekend during those prime times. But hey, Having tons of people come in and out, it's like expecting your living room to stay clean with 10 toddlers running around. Great selection of products. I always find something designer that I love and is fortunately within my budget. Free parking is always a plus. And all of the staff I've been countered at this Nordstrom rack is super kind. Even when I am One of the last people to check out right at 9:30 on the dot when they are closing. read more

I am a Nordstrom shopper-aholic. I shop til I drop and then shop some more. However, this Nordstrom Rack does not make me want to shop. Maybe that's a good thing. It is disorganized and the things they do have look worn and old. They look like things that I could find at a Ross. I know it's Nordstrom Rack, not a Nordstrom, but I still feel like I should be able to find nicer things at this store. I do recommend the accessories/jewelry section here. I've found great deals on super cute items. It's really the only reason I stop by this particular store. read more

I'm always on the hunt for a good deal and this store delivers most of the time. They have a very big selection of shoes & also clothing. I really like the many types of jeans they offer & also that most of the time is not as crowded as other stores in Kendall (for ex. Marshals etc) See you soon Nordstrom! read more

Great store! Well organized and the staff is very helpful . I was able to find some great bargains! Wide shoe selection and women clothes. read more

If you're a shopaholic like me, then you'll like this place. I love going to the regular Nordstrom, but this one has the best deals. I bought a pair of Vera Wang heels for $80, which were originally around $400! Today, I bought a pair of Chinese Laundry, which were originally $120 and I got them for $54. You honestly can't beat those deals. Sometimes, you really have to look. If you go on a random day, you are bound to find something. Things are sometimes all over the place and it can be quite messy. Overall, I really like this place. The shoe selection is my favorite part. read more

This place is a major time warp. I go inside, six hours pass at light speed, and I come out looking like Tim Curry in drag riding on the back of Meatloaf's motorcycle. Okay, not really. That was just a Rocky Horror Picture Show reference, which I'm sure makes me look super street now. Anyway, Nordstrom Rack is like one of my favorite stores ever because a) I like good quality clothing and accessories 2) I'm cheap 3) I get a kick out of using a shopping cart in a department store. Clothing-wise you've got to dig a bit to find something that you couldn't just find at Marshall's, because it is an outlet, but you do find some really decent stuff amongst a whole lot of ugliness. Like I found a cute tank, nothing out of the ordinary, but nice and basic and because it was on a sales rack, only cost me $4. Shoes, however, they present to you on a platter. There's not much digging to be had, which is dangerous because you want to try on almost every shoe in your size. Lots of really good finds everywhere by well known designers highly discounted. They also have a lot of cute bags, but they're waaaay too expensive for me to buy without thinking "the price of this bag could buy me a ticket to the Bahamas", so I always just try a few on, dance in front of a mirror, fantasize about being fabulous enough to buy it, put them back on the rack, and weep a little in my sole. DAMN YOU Sex and the City for giving me stupid, pointless, girly materialist addictions and desires. Damn. You. read more

This place is O-K, the prices are ok as well, but sometimes it looks like. Ross store (too much mess) I have to say that the staff is supper nice, but when they are short on staff, things can go a little cookoo read more

It's a hit or miss! I'm not a big shopper, but I do appreciate organization. The last thing I want is to walk into nordstrome and feel like i'm in a Ross or Marshals. Overall they have a good selection of things and its mostly organized on most days. Decent prices on better quality clothes and shoes. I love their sunglasses selection. read more

Shoes, shoes, shoes! And other stuff.... This place is pure evil and I love it. I usually come here for one thing and leave with too many. My absolute favorite section is shoes. I don't think I've ever come here without leaving with a pair of shoes. I'm a tiny size 5 or even 4.5; in other stores, it is very difficult to find anything in my size. Not here though! They have a wall and a half fully stocked with amazing shoes. I've gotten tons of trendy Steve Madden shoes, among other designers and brands, for awesome prices. Everyone always asks me where I get my shoes...Nordstrom Rack! They also have a great selection of clothes, bags, sunglasses, makeup, jewelry, etc. I got a really nice pair of Free People (expensive!) shorts for under $30, which was a shocker to me. I like the jewelry section too as it has cheap stuff; I got my faux pearl earrings for $6 here. I've been wearing them every single day for about 2 years and they still look brand new! Definitely a good deal. The lines can get long....really long. However when the line starts getting long, they do a really great job at making it move as quickly as possible. Extra associates will make their way through the line and make transactions with a handheld device. The service and prices at Nordstrom Rack are always great. read more

My absolute favorite store to shop at is Nordstrom so imagine how excited I was when I found out a Nordstrom rack was opening up next to my home. The deals are really great. The only bad part is for example some perfumes don't have any samples that you can smell from and they will not open a box for you. Additionally their return policy is not the same as it is at Nordstrom. You're not allowed to return a product even if it was gently used and you were not happy. You are basically stuck with it. I've also noticed that the stuff is not as friendly as it is at the main Nordstrom. It was explained to me my manager well ma'am this is Nordstrom rack. I guess in the end it's true what they see you get what you pay for. Now if you're looking for a bargain you should definitely go. Be prepared to do some hunting though. If you're going for the experience just stick with regular Nordstrom. read more

I went to exchange two items that were given as gifts. I just needed a different size. I asked my relative to please give me the receipt, which they did. The attendant let me know she couldn't exchange or order a new size, and I had to do it myself online. Without asking me how I wanted the money she decided put the money back into the account, which was not mine. I clearly told her it was gift when I first got to the register. Now I'm left with no store credit and no monies to just get the two items in the correct size. Thank you Nordstrom Rack. Yes I'm left without Christmas gifts or the credit to get new ones, but definitely won't be getting them through here. Nordstrom Rack at the Palms at Town and Country. read more

I absolutely LOVE Nordstrom (I've got TWO of their cards). But the Nordstrom Rack doesn't quite give me the warm & fuzzies in the same way that their higher-priced namesake does. I guess it's the fact that it feels like they're throwing their leftovers on a rack without any real organization or categorization. Or maybe it's the institutional grey paint on the walls... I mean, I love a bargain and frequently shop outlet stores, but having been to other competitors, I feel like this place really isn't trying. That said, there are a few good finds to be had if you can dig through for hours and continually try things on. But I feel like they could do so much better. I don't know. I guess I expect more from such a big name. I'm left wanting more but it will do as a stop on the way to another store in the same plaza. P.S. Despite everything else, this is a great place to shop for lingerie and shapewear at deeply reduced prices (i.e. SPANX). read more

Nordstrom Rack is conveniently located in the town and country shopping plaza. It can sometimes be difficult to find parking on the weekends. The store is pretty much always neat and organized whenever i have a chance to stop by. Sometimes i find things and oher times i dont find anything at all. I like the coral way store more, if you havent passed by that store try going. I always find great things there. read more

The store was organized I did find what I was looking for. The cashier was friendly and helpful. She signed me up for their rewards program. She also placed my items in garment bags. I would visit it again as it was efficient and I just placed four stars instead of 5 because I didn't love the fitting room attendants service. But that shouldn't discourage you for trying it for yourself. I also was in/out as they were almost closed. read more

I am very disappointed by the new Nordstrom Rack that just open in Kendall. I waited a long time for it but I expected more of what I actually found. Except for swimwear which I found a good selection all the rest looked very cheap, not in price but in quality. They told me not to go on Saturday because all the good stuff at that point is already gone, but I don't have time on week days. I guess I will stick to Loehmann's for now that used to be on Sunset but now is two doors away from Nordstrom. read more

The second you walk in, you are greeted with tables of designer sunglasses saying "hello, please buy me!" Coach glasses for $60! Michael Kors for $35! Armani's for $30! You had me at hello!!! Love this place. read more

Did some shopping here today. I gave this place 3 stars purely on selection of purses and jewelry, since it was a good one. Aside from purses and jewelry. This store is not all that. I walked two entire rows of adult/female shoes and found nothing i remotely liked, and what I I did semi-like, was very overpriced. I the kids section, clothes sucked. There were only 2-3 styles of bathing suits, if that. The kids shoes: there were a few cute selections, but again, very overpriced for brand. One can find same brands at marshals for $5-$10 less. No organization or order to shoes either. All sizes were all over the place. Clothes for women: I have been at this store several times, never buy anything for me. I don't feel that they have a good variety of items. Clothes doesn't even remind me of Nordstrom. Service: didn't see anyone available to help around the store--- not that I needed help, just mentioning that I didn't see anyone around. There was a line to pay, which is understandable, it was Saturday after all. Out of the entire store, I bough a (yes one) hair bow for my child. That's it. read more

I love Nordstrom they have good staff but sometimes it's like they didn't care and they don't even want to help you to find something, longggg lines and not enough cashier... Need to improve a lot read more

Shop shop shop!! Want a deal on shoes? find a great selection here. Although they might not be a lot of same style shoes on various sizes, you will find a great selection of shoes. Highly priced, medium priced, and priced just right!! Definitely a place to check out, either for window shop or just shop!! You might find something you are really looking for or just find something interesting. Might be a good place to wonder around for a couple of hours. read more

Okay so this place is fabulous who cares if the item is out of the season style more than half the price is my kind if style! I went to return a pair of jeans but needs up keeping them in the end HOWEVER, as I'm snooping around the racks 3 security guards go running full speed ahead out the door! Everyone stops what here doing and is shock. So of course the curiosity of me and my hubs got to us so he went to the window to check out what was going on while I checked out the racks. This place has great items and for great deals! The security guards need up bringing back this women in... Not sure what happened maybe she stole something bad day for her, entertaining day for me! read more