Went to second soul after having a poor experience at another shoe store. A sales person, Wally,…read morespent a lot of time getting to know what I was looking for. my feet were measured, my gait was analyzed, my old shoes were examined for patterns on wear. Wally then fine tuned which shoe was going to be best. First two were too big in the heel. Third fit "was just right". Tried insoles, but they weren't needed. All in all a very good experience-highly recommended!

I visited from Las Vegas and think Second Sole is easily the best running shoe store I've been to!…read moreI wish I could buy all my shoes from Dylan. He is the most knowledgeable person I've ever met at a running store. Plus he is patient and wants to find the best option. Thank you!

Friendly staff. Well stocked and clean. If you need shoes, you need to go here. Good promotions as…read morewell for multiple pairs.

I wish I could give 10 stars. Nathan was wonderful. He was incredibly patient & made all kinds of…read moresuggestions. I'm just sorry I left him with so many shoes to put back after only buying 3 of the dozens of shoes he showed me. I've been having terrible plantar fascittis pain for several weeks. I bought a pair of Allegria that had just come in. They were so new that I was the first person to try them in my size & the first to buy them. I put them on for the first time this morning & I can walk normally with very minimal pain. They are absolutely fantastic & well worth the money. This is after having to sit down to cut an onion last night because the pain was beyond belief after exercising.

My favorite yoga pants, great shoes, always clean and fully stocked. Employees are helpful and…read morepleasant. They often have buy one get half off sales.

the sweatshirt i bought last week had the big black security tag left on it. i drove an hour to &…read morefrom store to get it removed today!--not happy!cashier said it happens often! i asked for a gift card or something to compensate me & was told "NO" Several times! by cashier/manager! i spent $200 in that store last week! I did not make the mistake! What poor customer service! Say sorry & give a gift card or something for my trouble instead of acting like you do not care!

Nice store, clean with lots if variety. Unfortunately we encountered a rude clerk. No interest in…read moregoing back.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Wandered around the nearly empty store for maybe ten minutes. Three employees avoided eye contact…read morewith the fam as we were browsing. Then once I found something I was looking for I exclaimed nearby to an employee "Oh that's where those are, maybe I can get some help". Said employee walked away. And so did I, took my shopping list and went the 15 minutes to Geiger's in Chagrin Falls, had a great experience and got the outdoor items on my list. LL Bean is a fraction of what it once was, and I won't be back to the Legacy Village location.

We-ell... It's no high school age catalogue shopping experience, lemme tell ya. Prices have…read moregotten steep for some things- $69 for a less than average quality, elastic band, bunchy ends (know what I mean? they help make the bubble sleeves, or the poofy sleeves...) three quarter length sleeve print blouse; $120 for a nice linen short sleeved one that is still a bit too wide for its size (even for linen). Conversely, $29.99 for a great, warm fleece vest as long as you were willing to forgo the LL Bean logo on the breast pocket area. (BTW...? What's up with that? When I asked the sales lady, she said it was their "Value Line that they tried." "But it's so warm," I answered. "Yeah, it's still fabulous." ...hmmm... Speaking of salespeople, they were all over the place. Some were very patient, "I am sure that my Extra Large Tote has pockets," "Uh, none of them have ever been sold with pockets on the inside." "Yes, they have. I'm sure of it. Mine is very old." "Uh, well, that is interesting...I...," "It's vintage, it's from the 70's." "Well, I actually collect them. I have several from the 60's and the 70's and none have pockets, so, sorry," he said, taking the tote from her. (Patient for 2026, I mean). Some were not patient at all, "So, which do you want?" "Uh, I think I like the one that's all white." "Weel, do you want to get it monogrammed?" "Uh, no, I like it like this," "Really? 'Cause, it really looks great. And it only costs ten dollars. And the guy will be here in like ten minutes. And you should do it. Now all you have to do is walk yourself over to the front desk and order it." Wow. I would not have been sold. And in fact, the woman was not. But, I did walk out with a couple of nice canvas bags (one non-traditional one) that I need for secret spy purposes.

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Smells like decay and mold from all of the water damage. They are announcing an hour before they…read moreclose that they are closing soon. They announce every 10 minutes. They can't wait to get you to leave.

I have visited Next every time I was in Cleveland. I always went to the location that was in the…read morenow closed Randall Park Mall. (R.I.P.) I was truly sad to find out that Next had closed as I was unaware that there were multiple locations. Thanks to Yelp I found out that there are Next stores all over Cleveland and I damn near hit them all this weekend. This location is in Beachwood Place on the second floor next to Nordstrom. It is a little cramped but what shines here is the shoes! As soon as you walk in there is a three tier table with nothing but shoes! On the left side is women's boots, heels, sandals and sneakers. On the right side is men's sneakers. The store is set up the same way. Women's clothing on the left and men's on the right. This weekend they have Nudie Jeans on sale for 30% for as low as $139 and Levi's for $35! They didn't have any Nudies in my size left. :(

it's true, beachwood mall has more to offer than fraps and abercrombie…read more next sells streetwear lines like 10 deep, alife and creative recreation. clean, modern but still inviting - shopping at next is like hanging out with friends, although these friends talk you into buying a $150 hoodies. prices aside, next also has awesome sales. $75 is still a lot for a tshirt, but when you get it half-off you feel 50% cooler. come to think of it, just browsing in next makes you a tad bit cooler...but not if your'e carrying a bag from the gap, cause then you can't be saved.

I went here last week with my family. I usually have a good experience when shopping at this…read morelocation. I've been here many times throughout the years. The young girl who helped me with my daughter's shoes was very nice and helpful. But that's as far as it went because once I got to the register the girl had an ATROCIOUS attitude. When I asked another associate her name he said it was Kalyn or something along those lines. It may or may not be her name. However she was African- American. Very Heavy set with a horrible brownish colored wig that wasn't even centered on her head. It was obvious she did not want to work or was having a bad day. I asked her a question about my points and she didn't respond. One would think she hearing disabled. Her entire demeanor was straight trash. Employees like her should definitely be in the stock room and not interact with customers. I know help is hard to find and she is an example of a company being desperate for workers but she definitely does not need to be behind the register or she needs some basic training. I asked for the manager who they said was Jazz. She was not there. At least that's what they said.

The worst customer service I have ever experienced. No one was helpful, except the person who was…read morealready helping a ton of people. No,one aside from him asked if I needed help. Then, the one guy that did finally decide to help me had a horrible attitude, and the young lady did as well. I was bounced from the men side to the womens side because they refused to communicate with each other. Ridiculous.

Nice store. Check out is arranged differently from others. Line weaves through the maze of small…read moreitems, snacks, candy, etc. Lots of registers are in a line. At the far end of the line are racks of online order pick ups. And there is self check out if you don't want to wait for a register that does returns. I hadn't seen that before.

Your app either slow or doesn't open at all. Your customer…read moreservice, phone and live texting. It's impossible to get information. Why can't I call and speak to someone that I can understand? Why do I have to put in my entire card number and Social Security number, to make a payment? it was quicker before you switched to a bank card! Too often, while searching your clearance online, the price when you look at the item isn't the same as the one while scrolling. I have NO issues with in store shopping.