This was my first time visiting the Talbots Outlet in Springfield but it won't be my last. I'm a…read moresale shopper, I love the quality and color palettes at Talbots but I rarely pay full price and just have to cross my fingers that something I want will be available in my size on sale. I found so many lovely items today and bought 15 items for $390. A really great bargain. I could have easily spent more but I will save that for my next visit. Had a really nice conversation with Monica at checkout. Recommend shopping here!

Some items not on sale or less than online. The jeans I wanted were $98! It's only good for…read moreclearance with higher % off days. Hit or miss but if at the outlets worth a look.

Even though it's getting a little expensive. I was able to find a last minute outfit for a concert…read more The selection has improved as well as the feel of the clothing.

Racist employee at dressing room. She was allowing white teenage girls to enter dressing rooms…read moretogether but when the Light skinned teen and her Asian friend in front of me asked she said no. the employee was rude. I put my dresses back and left the store and so did people behind me. It was clearly racist

I have yet to purchase anything from the store (they have an in-house tailor, sell Middle Eastern…read moreclothing and jewelry), but I go to see Prarthana twice a month. Her hand is steady and threading is virtually painless. She takes walk-ins as well as appointments, but prefers cash only. Her prices for upper lip has increased since 2011 to $5. Eyebrows are also $5. She is kind enough not to ask for tips, which is refreshing.

Literally the best eyebrow place I've been to so far. Very affordable and quality work.read more

Really bad customer service! I wanted to try at least three clothes to see which one would look…read moregood on me but the guy there showed too much attitude just for trying the clothes.. how would I know which one to pick if I don't try them? They just lost a customer.

Amazing selection of Afghani clothing and bridal wear. The owners are so welcoming and have great…read moredeals.Will be coming back soon

Staff is not helpful at all. Signs say see someone for help. We are the only customers in the…read moreplace and two staff members are just hanging around at the cashier station gossiping with each other. I don't expect to be greeted when entering but after 20 minutes of looking you would think one would come help. They have no interest in helping or customer service skills. Bought elsewhere.

Dear Management - I hope you read this review and take it seriously. Your policies need to change…read moreor you will be out of business soon. Potential Customers - Read this review before considering purchases from this store. You won't believe how poorly we were treated. Consider, with your hard earned dollars, insisting on good customer service and shop elsewhere. Let me first say, that I'm a mother of two teenage daughters and when we discovered Chocolate we were thrilled. My daughters' school has 4 formal to semi-formal dances per year. By the time both daughters would graduate from high school that would be 32 dresses, plus accessories, plus alternations. I think by any standard I would be a good customer! This weekend our intention was to purchase a prom dress. We made several sections - yes, probably 7 to 8 dresses, but it's prom! You have to try things on to know what you will want. All the dresses we selected were between $150 - $200. Again, good customer, right? When we made our way to the dressing room, we were informed that a 'new policy' prevented trying on more than 3 dresses per day! And that if we wanted to try on more than that an appointment would be needed. What?!!?? I asked the lady if she remembered me and that we have bought many dresses here. Yes, she replied. We tried 3 dresses on and left the store with potential selections sitting untried on the rack. Further to this LUNACY, was that the store was empty. Every dressing room was OPEN. Not a single person trying on dresses. I won't be back - ever!!! As a business person, I can't understand policies that prevent customers from purchasing your products. Management - I say to you directly... what are you thinking? Why would you ever turn away a paying customer? A customer that already has a known track record of making purchases in your store. If you need to deal with people camping out and trying on dress after dress and not purchasing, do that. esta política es una locura!

Such a cute store with really great staple pieces. I noticed there seem to be a theme for colors…read moreand it was a lot of neutrals and browns and blacks and creams. If you're looking to add a couple staples to your wardrobe, but this would be a cute place to stop at if you happen to be in the area. The pricing was actually pretty reasonable. The were some items that were a little bit higher than I would have normally spent if I was purchasing anything. I also noticed their sizes did not really go past extra large. There may have been a stray XXL, but I don't really recall. So I'm not sure it's plus size friendly in the long run. When we walked in, we were not really greeted and nobody really helped us the entire time we were in the store walking around. It did not give me warm fuzzies.

Honestly love coming here!! The dresses are good quality and there's so many beautiful options…read more Downstairs you have more casual cute chic wear. Upstairs there's more elegant fancy dresses. I got two pink dresses and one white. I need to take a picture in the white dress still

Moderate to high end merchandise consignment boutique store. This place is definitely not a thrift…read morestore or a place to find a great bargain. They did have items for sale from 25% to 75% off yet they were not items I was interested in buying. Customer service was good. They informed me of how I could build credit with purchases made there to use to obtain items there. High end items were well curated and priced fairly. Most of the expensive & luxury brand items were placed in locked cabinets except for a set of $400 Waterford crystal. I saw and tried some jewelry items in one of these cabinets but didn't find any to my liking. I enjoyed browsing the items and selected a dress & children books to buy. Proceeds from the store help fund the hospital's mission to provide world class healthcare. This store is like a boutique consignment store to purchase gently used to almost new items - moderate to high end luxury brands. Avoid this place if you are expecting a thrift store and cheap prices. This place is worth checking out if you like consignment stores with high end luxury items & brands.

Very curated items. Prices are higher but you are paying for quality brands. Staff was very…read morefriendly.

Plenty of clothes to pick from but at checkout none of the prices on the tags scanned correctly so…read morethe prices were no better than a sale at the regular stores. Some of the tags showed handwritten markdowns that hadn't been entered into the system and were not honored. No big deals to be had here

From the owner: Chic thrills. Amazing deals. Your wardrobe and your wallet have finally found their happy place…read more From our unique women's clothing to outfit-completing accessories, you'll love something new every day.

Gimena was very helpful with us during the start of busy prom season. She was able to give us…read moreguidance on our daughter's dress shopping experience. To walk in with no idea or game plan, Gimena helped us gather ideas and decide on her special dress. We will be back for other special occasions.

Customer service was lacking. Dress variety & choices are minimal. Better luck & help at David's…read morebridal.... very surprising.

If there was a minus for stars that's what I would give for service. This is for the Rainbow at…read more6216 Little River Turnpike Alexandria Va....no greeting...no smiles...very aggressive...following me like I was about to steal...talking to me as if I was a child...the employee at the register had rods in her hair...very rude...a horrible customer service experience...you shouldn't have those employees to represent such a fun store...8/23/25

No dressing room, terrible customer service. I put a jacket on to try it on in the store (again no…read moredressing rooms) an employee said i couldn't try on clothes in the store. I said i'm going to buy this and other items but need to know if they fit. She literally said "i don't care what you do thats the policy". I walked out the store. Would never come here again. Trash customer service, cheap clothes.