I had a great experience with John's Auto Glass. They offered the most reasonable pricing I could…read morefind for a windshield replacement, which was a huge plus. On top of that, their customer service was excellent--everyone I spoke to was friendly, professional, and very responsive. They made the whole process quick and stress-free. I would definitely recommend them to anyone looking for affordable and reliable auto glass services.

I left a message, they called back right away, gave me a great price, scheduled me for that week, I…read morepicked up my car and saw that they did an exceptional job! Super quick and easy!

I needed my windshield replaced as soon as possible. I called and spoke with Mike who confirmed an…read moreappointment for two days later at 9:30 am . I even called the day before to confirm. Mike said he would call me the morning of to let me know when he was on his way. The morning of & all day I couldn't get in touch with him and his cell phone was turned off. I even called the other business line and no answer ! I ended up going with a bigger company. I wanted to support a smaller local business but the communication is terrible !

Unfortunately they drilled our shower door into a pipe behind the wall. We had to have our…read moreinternal pipes replaced due to this. They were not even courteous enough to come out and help us remove the door. Multiple times they were scheduled to come out and they did not show up. Very unprofessional.

Do not go here, had a crack and the lady spread it even more. Put out the $ and go to Safeliteread more

Getting started with a quote was fast and easy. Katie was responsive and helpful. The guys came and…read moredid the job while I was at work. So convenient, and they were courteous and quick. I was charged what was quoted, easy payment option right over the phone. I'm so glad I found CC Auto Glass, and wished I didn't wait so long. Will be telling everyone about these guys.

The owner took measurements and a 50% deposit. Now no one…read moreknows where the glass is or if it was made. It's been one month. I called and talked to a man who said he would get back with me because he knows nothing about this. He never called back. It was a week ago I called again today and this time I talked to a woman. I said I called and spoke with a man. So she says, well I'm a girl not a guy. So I try to ask about the glass and she knows nothing and then says I'm hanging up on you because I don't want to deal with this. Do not use them. You will get taken. I am now going to go to small claims court to get my money back. This is stealing when you take money and don't deliver.

I needed my windshield replaced as soon as possible. I called and spoke with Mike who confirmed an…read moreappointment for two days later at 9:30 am . I even called the day before to confirm. Mike said he would call me the morning of to let me know when he was on his way. The morning of & all day I couldn't get in touch with him and his cell phone was turned off. I even called the other business line and no answer ! I ended up going with a bigger company. I wanted to support a smaller local business but the communication is terrible !

Got a new car window and they gave it to me all scratched up. When I pointed it out they said…read morethey'd redo it. If you can't do it right the first time why would I let you retry it? Had them remove it and refund me. I do not trust this business

I needed a window replaced in my car. It was a specialty window and Safelite told me I'd have to…read morewait 3+ days. I called Norman's in the afternoon and dropped my car off. The next morning, I received a call saying the car was ready. I'm so happy businesses like this still exist. When I picked up the car, the next stop on my itinerary was to find a car wash or somewhere with an industrial vacuum to remove the debris from the broken window, which was all over the seats and floor. When I looked in the car, I noticed Norman's had already vacuumed the entire car and hadn't charged me for it. I was beyond happy. I know it must be extremely difficult for this business to navigate a pandemic, as it is for many other businesses. They went above and beyond all expectations and would recommend them before Safelite or any other place on all accounts. Very communicative customer service and they treat you like a human throughout the entire process.

Great customer service! From the moment I first called them everyone was extremely kind, helpful,…read moreand up front. I can't recommend them highly enough!

Had the window motor on my car fixed. The job was done very fast and even finished ahead of…read moreschedule. The staff was very courteous. The price did exceed the estimate because another part was needed. Would save a few dollars to order the parts beforehand.

Terrible Service, the guy refuses to Replace my whole windshield bc it was "hot outside" fixed the…read morechip by it was still in my windshield very noticeable. I file a complaint with my insurance and prefer to bring my car to the shop to make it easy for them. I showed up to my appt and NOBODY was the shop for an 1hr and 45min but yet the garage was open, and the office locked... I complaint to my insurance and their response was: that they refuse to provide service to me?????!!!! INSANE how unprofessional this ppl is.

I had reached out to ABS after a hoagie sized crack developed on my windshield (the result of…read moredriving the American Gladiator Assault Course that is the I95 corridor). The level of customer service displayed by their technicians and office staff was outstanding with a price that could not be beat by any of the other shops I had reached out to. Aside from one mistake (technician originally showed up with a window for a different year vehicle) that required me to take additional time off work to fix this could have easily been a five star experience. Regardless, I was very happy with the final product. I recommend these guys and will be using ABS the next time I'm unable to swiftly dodge out of the way of incoming rocks/debris/small animals.

Great people visit to work with fear pricing and the work was done on time. Easy to locate and easy…read moreto park.

The windshield had pulled loose on our 2016 Ford transit Connect (soon to be a recall). We called…read moreseveral auto glass shops to remove and reinstall the windshield, but American Auto Glass was the only one that would try to save the existing windshield. They quoted us fair prices for resetting the existing windshield and also for a new windshield in case the old one broke in the removeal process. They were able to reset the existing windshield and did a great job saving us $100s. Very happy with the work and price.