Irma was fantastic. Literally it was like a sweet grandma was holding my daughter's hands and making sure everything fit perfectly. Every year Irma makes uniform Shopping so easy and hassle free. Highly recommend Irma at Norman's read more

I went in here after the kids' football practice on a Saturday. I didn't know how crowded it was going to be. I mean, this must be the day before school starts. The line was like a Disneyland line, wrapped around the building. They did open more cashiers, and they took our order. But my kids got tired and hungry, so I took them back home and I came back later on and picked up the stuff. Nicole remembered me and took care of me. A lot of the staff are starting to remember me and are very kind. read more

A girl finally helped me after standing there for a long time. She was helpful. Then she said we will order this type of shirt and this cardigan with new logos for the school. After waiting two weeks, i told my husband to pick it up and the cardigan had the old logo(the ones that were already in stock and in store when i was there) and a different type of shirt in the wrong size! It looked like some idiot looked at the order and said "we have these! I'll just cross out the dri fit shirt and put cotton on the original order because hey why not? I can totally change what the customer originally wanted so i can give them whats in stock"....Soooooooooooo disorganized. Wish there was another store that carried uniforms! Ill gladly pay more, theyre already overpriced! read more

An awful experience start to finish!! These people have no social skills whatsoever. Walking in it's like a giant warehouse - overwhelming to the say the least. Uniforms are "organized" by school but everything is such a mess, boxes on the floors, lots of items not in their proper place. Super chaotic. Employees not greeting anyone, no friendly smile, no offering to help as I walked in. I had to fend for myself and try to find someone available who could maybe guide me just a little. But then as I approached someone to ask a question, she made me feel like I was inconveniencing her! So much stuff out of stock like my kids sizes (age 5). Line was long with no back up cashier or help. One of the cashiers just kept hollering his coworkers names from across the warehouse. Eventually paid and told to wait 20 mins for my order to be ready. I left to get coffee and came back nearly 40 and when I came back to store, items were still not ready. Waited another 10 or so and then they gave me a bag with wrong items in it!! LOL All the employees are grumpy, overworked, unkind. Be prepared to fend for yourself. Don't go in a rush and be VERY patient. Double check your orders and don't leave with wrong items these people don't know what they're doing. Basically go in with very low expectations. For how much I paid for these uniforms I would have expected more and some customer service. This business has been running for years but doesn't know how to keep customers happy. And i don't think I was expecting anything unreasonable. Just bare minimum courtesy. And for crying out loud, a size chart somewhere in the store maybe? When I asked the cashier who was checking me out what the youth XS size was in terms of age equivalence, he said "just eyeball it" cool cool cool read more

Nick was so helpful! Getting last minute uniforms for my child and Nick went over and beyond. Thank you!!

I ordered my child's uniforms online. I called and they said they wouldn't ship in time for the first day of school. I asked if I could drive and pick them up and she said I didn't have to they would be mailed overnight and arrive for the first day of school. They were not. First day has come and gone and no uniforms. They won't be here for the second day of school either. If I didn't have to use their company I wouldn't. read more

We stopped by out of curiosity as we went for a walk while in San Pedro and were impressed by the highly organized and well stocked school uniform store on 6th street. Everything is labeled according to the school and the selections are vast. The value is defined there and if you are searching for school uniforms you just have to give this place an opportunity to meet your needs. Recommended read more

Absolutely Not! They have the worst customer service. I placed an order and 14 days later and I have not received any update on when my order will be delivered. I emailed them repeatedly and received no response. I called them several days in a row and was not able to speak to a person. When I finally got a hold of a person they put me on hold for 2 hours +. They are the only uniform shop in the area, but this is horrible! I hope that a competitor opens up soon! One star is already being generous. read more

We were sort of dreading uniform shopping for a new school. We decided to go well before the year started to figure out fit and sizing. Well, we were in great hands. The team was friendly, helpful and patient. What could have been a grueling experience ended up being a breeze. I wish I would have gotten the team members names who assisted us. They were angels! read more

I've never been in store, only purchased online. But website is very user friendly and shipping is very fast!

Great service, great selection, absolutely zero complaints. Great job to the staff for making my purchase so seamless!

My sons attend a small private school in Arcadia, and Norman's Uniforms supplies their uniforms. Between their summer uniform sale held at the school and the user-friendly website, I have never actually had to go in-person to their San Pedro store location. I placed a large uniform order back in May to ensure my boys had everything they needed for the start of the school year in August (I like to plan ahead). Apparently, the manufacturer of the Quicksilver shorts had changed this year, and the size needed by one of my sons was unavailable anywhere. My order was shipped promptly and I was informed 6 pairs of shorts were on back order. I was also informed that I would not have to do anything further, when they were available they would be shipped to me. Weeks went by and I never heard anything more about the shorts. Finally, I decided to give them a call last week (mid-July) to inquire about the shorts. At first, this was frustrating since nobody answered the phone and the voicemail indicated it was full and I was unable to leave a message. I did send an email with the order number (be sure to save the order number for easy reference!), but I continued to call throughout the day as well. In the early afternoon, I finally was able to get a hold of someone and they promised to look into the situation and call me back. Within two hours, I had received three calls to explain what happened. In addition, there was a plan of action for how they were going to make the situation right. Nick (owner) contacted me himself to let me know the items were going to be shipped that afternoon and to thank me for my patience. By the following afternoon, the remaining items in my order were on my front porch! Sometimes, for whatever reason, things get lopsided and we have to do a little extra leg work to ensure problems are corrected. Norman's Uniforms absolutely did that, making the situation right without defense, casting blame or having an attitude. I have always been happy with their customer service (especially with ease of returns/exchanges) and this time was no exception. read more

The service has down from an 8, to now a 3, I have three children in private school. The staff isn't helpful like before. They leave you waiting and attend to others before finishing with you. Their orders takes so long. Eveyone seems like they're in a bad mood, you kinda feel like you're bothering the workers . I am super patient and I waited to be attended for 40 minutes! The selection also needs a bit improvement . For the prices they should be better. read more

I just had some of the best customer service! My son goes to St Philomena. We have been going here for uniforms for the last two years. Every time we have gone in the store, the service ladies have always been so helpful and prevented me from over buying and over spending the first time we bought uniforms (it's easy to want to over buy when you see your little ones in uniform the first time!). Since then I've mostly ordered online when my son goes through a growth spurt. Their website is easy to navigate. Just search the school name and your uniforms will show. This time however I ordered two different sizing options. I didn't realize it. The next day was PE day and I realized that I forgot to order PE shorts. I figured I'd just wait until next year. I received a call from Norman's and they were just making sure my order was correct because of the different sizes I ordered and they were able to fix my order and they let me add on the shorts I needed :) thank you! read more

Service is AWFUL! Everyone single person that works here is absolutely terrible. They make so much money off these private school uniforms. The staff is always right, they like to roll their eyes at you and shake their heads. read more

The staff at Norman's is always so wonderful. We all know how chaotic it can get right before the school year starts but everyone there always greets you with a smile. Maura helped me last year when I was new to HT and knew nothing of the uniforms. Now that I'm in my second year I can count on the entire staff to get me in and out as fast as possible and with a smile. Melanie, Abby, Chloe, Jacob, Lorenzo, Nichole, Maura, Susan, Vanessa and Nick thank you for all the years of wonderful service to our community! read more

Extremely rude staff. Year round, but specially worse, just before school starts. We have no choice with where we purchase school uniforms, it's chosen by the school. If it were our choice, this is not the place we would go to. read more

My daughter needed school uniforms and thankfully the school provided a list of places to go. Norman's was one of them on the list. I'd never been in this store and didn't realize it was right here on 6th street...as much as i've been on 6th. They have regular everyday clothes, in addition to uniforms, though most of the store is uniforms for various area schools. I was surprised how many schools they service in the area. I really liked that the uniforms for my daughter's school were already embossed with the logo and if there was something on the list that we wanted that wasn't embossed, they would do it for us. That was honestly a great feature that they offered. Anywhere else, you might have to wait for it, but here, they did it in a matter of minutes. I also liked that they had nicely embroidered sweatshirts with her school logo. They reminded me of the quality of my college sweatshirts. Zuma helped us as soon as we entered the store and really went the extra mile for us. She was super nice and helpful, as were all of the staff. I liked that they all worked together to make sure customers were taken care of. If Zuma went somewhere else, someone gladly stepped in and helped us. I know you're able to order online, but I'm old school... I like to see and feel things in real life. I was also glad to see that they have good extended hours, so you have time to make it there and get what you need. They had a good supply of uniforms, but I would suggest to get in there early to get what you need, because I would guess that it's mayhem the closer it gets to school starting. read more

Normans has offered exceptional service to my family and I. I can't praise Nick, the owner, enough. His hospitality, warmth, and commitment to customer satisfaction enough. He exceed our expectations, providing top-notch children's uniforms while genuinely caring for each customer, not just seeing them as numbers. THANK YOU, Nick and staff. read more

The owner is really nice and friendly! Street parking. Nice historic area. Workers are ready to help you. read more

My daughter attends a private school that requires uniforms through Norman's Uniform Company. The staff is always friendly and helpful. The uniforms are of great quality and have lasted so far. They accept returns and exchanges with no problem. My only suggestion is to not wait until the week of school to go in person or order online because you'll have to wait in a long line, and they might run out. Trust me, you wouldn't be the only one there trying to get uniforms last minute. Give yourself at least 3 weeks before school starts. Trust me! read more

Norman's Uniform Company - Gotta love uniforms! - Uniforms Near Me - San Pedro, California

Great customer service. The owner of the store greeted is at the entrance and took care of us right away. Was there for a couple school shirts and sweater and they were embroiderd while we waited and gave us time to take kids to a neighboring store for ice cream . Overall a great experience. read more

A great uniform store with the best staff specially Ate Susan. This has been our uniform store for 9 years and Ate Susan has been very helpful and very friendly to us. She takes care of us and finds the right size and makes sure we follow the school's uniform guidelines. Nice to come back here and looking forward to see her every year. The store is open even during COVID with amazing staff. Make sure you have mask and practice social distancing inside the store. read more

Norman's Uniform Company - Norman's Uniform store - Uniforms Near Me - San Pedro, California

They never answer the phone and when they do they place you on hold ( 45 minutes is all I could take) . Worst business zero stars

Worst business EVER!! My children's school forces us to use this uniform company for all our uniforms. Which myself & other parents will be talking to the principal about. I ordered extremely expensive uniforms online, $50 for a pair of shorts?!! The order finally came after over 2.5 weeks, only to find they sent the wrong shorts. If you want to do a return or exchange, you need to pay for shipping yourself. I shouldn't have to pay for their mistakes! Forget trying to reach them. They NEVER answer the phone, you can't leave a message and they don't respond to email. I've been dealing with this crappy company for so many years that I have started cutting off the logo off my kids' old uniforms, purchasing look alike shorts & skirts and resewing them on myself. Or I'm sure you could go to a seamstress. I can't do this with every garment, only pants, shorts & skirts, but it has taken away the time I have to deal with Norman's, and a little cushion from their insane prices. Get you company together Norman's. Eventually enough parents are going to complain about you to the schools and you'll be out. read more

Amazing & fast customer service! Michelle greeted us when we walked in and quickly helped us find the sizes & styles of uniforms we were looking for. For the uniforms that didn't have the school logo, she let us know that they would add the logo and that it'd take about 15 minutes to do, which I was super surprised by how quickly the process was done. I definitely recommend coming to the store to buy uniforms instead of ordering online since you're able to get the uniforms the same day instead of having to wait & potentially encountering a shipping delay. read more

i had to buy uniforms for my sister starting her first year of high school at a new school with many different requirements for uniform. we had no clue what to look for but luckily this sweet woman who introduced herself as "mau" showed us the basics of what to get for my sister. the place was also really busy and i saw her along with many of the staff doing their best to help multiple customers at once. read more

This is one of the worst companies (not just uniform companies, I mean worst company in general) that I have ever encountered in my life. Our school forces us to use this place -- as do many other schools -- which I'm sure is the reason they are so negligent and disorganized. But I am not ok with being complicit in this insanity, so I had to at least expose them for the racket they are here on Yelp. A few overarching reasons: - Their only job is to supply uniforms to schools, and yet they never have enough uniforms when the school year approaches. - Their prices are astronomical (e.g. $54 for a girl's skirt) - They are not open on Sundays (or Mondays), and they close at 5pm, making it so that working parents are consolidated to going in on Saturdays only. And the store cannot accommodate all the customers that go in on Saturdays as the school year approaches. - There is no organization to the store, things are everywhere so there is no way to find the items you need unless someone helps you. And there are not enough employees working there to help. - I went in with my daughter and was there for 2 hours without anyone to help us, so we ended up with just one item that we were able to find on our own. We then waited in line for 45 minutes to buy it. - Because of the in-store failed attempt, I went online to purchase the uniforms instead. I was charged immediately, but my online purchase has sat for weeks without an update or projected shipping date. I have sent a couple emails inquiring about the status, and have never heard back. - I tried calling their number, but it goes straight to voicemail with the message saying "this mailbox is full". - I went into the store to inquire about my order, and was told they could not help me with online orders. - School starts tomorrow, and my daughter has no uniforms and we are in the dark as to when they will ever even arrive. I wish there was a zero stars option. And I wish all these schools would stop contributing to the monopoly this horrific place has on the school uniform market in SoCal. read more

The quality of the uniforms is great. However, when you're a busy mom, with no time to drive, in traffic, an hour from home, and need to order online it is VERY difficult. NORMAN'S - PLEASE POST A SIZE CHART!!!!!! Your sizing is not true to size. A woman's size 4 is more like a size 2. Now we need to return and start over with only 1 week to spare. When our school only gives 1 uniform option and you're it, can you please at least make it easy on the families? read more

Compared to the years before. Very well organized. Had a great selection of backpacks especially for older kids. Went before lunchtime in the middle of the week so we had lots of help since it wasn't busy. They went above and beyond finding clothes in my kiddo's size. Also workers were well versed what colors belongs to what school and overall a smooth transaction. They also had some clothes already with the school logo which sped up the process. Workers were very helpful finding the correct size for my son. read more

Came here To get my son's uniform due to that the school recommended me here. I asked some lady for help and she just said oh just go upstairs and she just walked away. The people working there are not knowledgeable. No customer service what so ever. Employees look tired run down, Not helpful at all. I will be calling my school to notify them and see if they can recommend me Elsewhere. They didn't have my son sizes. Very disappointed cause my school talked very highly about this place. I would have given them 0 stars but because I have to give some kind of stars to be able to post. I left without making any purchase There's no customer service. read more

The staff is super helpful, efficient and friendly. We were able to go into the store and quickly get what we needed for the new school year at BOLS. They engraved and stamped our kiddos clothes on the spot and they look perfect. My only request would be to have Norman's consider first responder discounts or teacher discounts (outside of being a teacher at the school your child goes to). I was bummed when the cashier told me they wouldn't offer a discount to a faculty member form USC. I've been coming to Normans since I was a child in Catholic school and now I'm bringing my children. A small discount for two generations of purchasing would've been amazing. read more

Exceptional Service from non other than Ate Susan, she really went out of her way to help and assist me when i am checking for the right size for my daughters uniform. Her energy and kind heart will keep u coming back at Normans. God bless you and more power read more

The hardest company to get a hold of, Ordered and when I got my order I ordered 3 different colored polos and got all black then I got a sweater with poor quality embroidered emblem , I went in person to replace and they said they would send it to my daughters school and its been one month and still have not received it so I have been trying to call them and no answer and the mail box has been full . read more

I came in last minute after a late school acceptance and was so thankful I was able to get what I needed for my daughter. Zuma was lovely and extremely helpful. read more

Lady at counter was a bit condescending. I was trying to bring to her attention that the prices online differed then from the store and she didn't seem to care. She said I was wrong so then I pulled up the website to show her and she said oh we have to fix that. Completely lacks customer service. There was also a 7 year old girl that approached the counter and asked about using the restroom and she kept ignoring her until finally we said something and brought it to her attention. read more

How is this place still in business? Wait 15 mins at the counter for them to tell me it's not ready and to come back in 45 mins. Only reason I drove down there is because for days no one has answered the phone. read more

DO NOT GO HERE. This place is awful. Do not come. Terrible customer service. I went to the store last Saturday and the experience was horrible. I purchased two shirts and shorts for my son. The shorts needed a logo sewn in and the shirts need to be ironed in. They told me to wait 40 minutes because the only person who can do it is out for lunch. I told them I cannot wait 40 minutes and I wish they would have told me before they charged my credit card. They would not refund me after the fact they charged me and told me to wait. They were going to charge me $5 to ship my items if I didn't feel like waiting. I asked them if they can ship for free because I have no time to wait. The other employee called the guy from his lunch hurry to back. I asked the owner Nick if he can waive the $5 fee since he only told me about this after he charged my credit card. He started arguing with me. My family and I have been shopping here for years, and we've never had such bad customer service before, especially from the owner! This place is horrible and only cares about money and not their customers. This place is overpriced for the quality and service it provides. The only reason why I come here is because my son's school is affiliated with this location. If it were not for that reason, I would never come back here again. I will make sure to mention to my son's school that their customer service is horrible and they should no longer be doing business with them. read more

Worst service ever. Not only did they not have enough of each size. I had to wait an hour to pay and another hour get the decal put on the uniforms. Wouldn't let me take the decal home to put it on myself. All employees were very rude. read more

If I could give a 0 stars I would. If I could go to a different store for uniforms, I would. I can not express how unorganized they are. I have been back a numerous times waited in line longer than anyone should! Here are a few tips: 1. Answer your phones 2. Have a line for Pickup only 3. Organize your store by school 4. Add signs 5. Move non-uniform clothing somewhere else until back to school shopping is over 6. Hire more help 7. Have multiple checkout lines read more