1. Norris Auto Repairs

    1. Norris Auto Repairs

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    Norris Auto Repairs

    3.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    You can now request a quote from this business directly from Yelp

    Services - Norris Auto Repairs

    Auto brake repair

    Auto engine repair

    Norris Auto Repairs Photos

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    Recommended Reviews - Norris Auto Repairs

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    2 years ago

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    I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

    Quick & Honest Service at Brightstar Tire and Alignment I…read morehad a great experience at Brightstar Tire and Alignment today for a tire rotation. I was in and out in under 45 minutes--my 10 am appointment was honored, and the service was quick! The waiting area was surprisingly nice for an auto shop, with comfortable seating and a TV. The facility and restrooms were also very clean. The staff was friendly and helpful, making check-in and check-out simple. I especially appreciate that they were honest and didn't try to upsell me on any extra repairs. Regarding the cost, I was charged $25.00 flat rate, which was slightly more than the $19.99 quote, but I was still happy with the overall value and service. I will definitely return! I felt the guys here were straightforward and did exactly what I needed.

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    J & C Auto Service - VW Passat  Engine and Transmission Service

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    ** I Feel Taken Advantage Of -- Deeply Disappointed**…read more I'm heartbroken and angry after my recent experience with J & C Auto on Bright Star Rd. in Douglasville. I brought my car in to have the front bumper replaced, and was **never told** it would cost an additional \$1,500-\$2,000 to have it painted. I was in constant contact with Juan (owner's son), and I totally feel as if he took advantage of me. When I arrived to pick my car up and saw that UGLY bumper, I was floored! And oh, he was VERY apologetic for "not telling me" the bumper came primed AFTER I'd already paid them \$1,100, but made zero effort, ZERO attempt to make it right and retain my business. He had the nerve to say out of his mouth, "Ma'am, we wanted to do our best to save you money and get your back to you as soon as possible." What??!! I am no dummy. I know what primed means. I know that many exterior car part replacements come primed, which is why I texted Juan while they still had my car to request a quote to replace my passenger-side mirror and SPECIFICALLY asked for a bottom line that includes the cost to paint it which, by the way, was a ridiculous amount! He actually tried to tell me it was that expensive because they have to 'program' it. Goodbye! What hurts even more is that I truly believe I was treated differently -- and unfairly -- because I came in alone as a woman. I had taken my car here once before in 2024, but that time my ex-husband was with me. The difference was night and day: the communication was clear, the pricing was fair, and I felt respected. This time, I felt dismissed and misled, like I wasn't taken seriously or worthy of the same transparency. No one should be made to feel like they're being taken advantage of because of their gender. I trusted this shop, and now I feel completely betrayed. Ladies, beware. Spend your hard-earned money at an auto shop that sees you, respects you, and won't prey on your ignorance or your wallet. Do better, J & C Auto.

    I have been taking my car to J & C Auto for over 10 years of service. I drive a 25 year old car…read morethat has limited mileage on the vehicle. The lead mechanic/owner is very good at fixing what immediately needs to be fixed and outlining what has more time before it needs to be addressed. This helps me managing repairs over time instead of being hit with an astronomical bill. Most shops try to get you for every bit of work they can get in while they have your attention. J & C is not in the business of fixing every item that needs repair on your car if there is life on item they will make you aware and let you determine if you want to move forward. Being honest and truthful goes a long way with me. J & C auto displays this character.

    Norris Auto Repairs - autorepair - Updated July 2026

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