The service team at Merit is professional, dependable, and trustworthy. I have taken my Chevy to…read moreMerit for over three years. Every time, the team has provided exceptional service and taken best care of my vehicle. I recommend Merit Chevrolet without hesitation. Thank you to the entire team!

I dopped my car off at 9 am for diagnosis of a check engine light. I took the shuttle home. By 5 pm…read moreI had recieved no update on my car's status. I called the dealership and got nothing but voice mail. I got a ride to the dealership and asked in person about the status of my car. I could not leave it any longer. They had not even looked at my car all day long. Totally unacceptable. I was absolutely ignored.

My gosh where to start. First off Kirk was the man at finding me a reliable car within my budget…read moreand getting me approved with a 587 credit score. He really out his nose to the grindstone and made it happen. I ended up driving away in an amazing 2022 Honda Civic Sport with only 8,300 miles on it!! I drive a lot for work and managed to also get me an extended warranty/service contract for 5 years- 150,000 miles which was the entire extent of the loan. Justin also was great explaining the features of the car and getting the paperwork done with me in under 45 mins!!! Any other time I've bought a car it was an all day ordeal. Sadly 3 weeks after purchasing the car, I was t-boned by another driver and my beautiful new car was totaled. I was devastated. After it was towed I needed to retrieve my belongings. But my title hadn't been transferred yet. So I called the office and the owner Jim Long answered and helped me. I had him on speakerphone with the attendant at the tow yard and after Jim was told what would be needed for me to get my belongings out of the car and have it released to my insurance, he got right on it. He personally made a trip to the DMV to get the paperwork and I was able to move the process along within 24 hours. So not only did Kirk unexpectedly get me financed for a pretty much brand new awesome car, but Justin had my old car traded in with all paperwork filled out and signed in under an hour and 3 weeks later after the car was totaled Jim went out of his way to get the paperwork needed to keep my insurance claim moving. I WILL NEVER GO ANYWHERE ELSE TO PURCHASE A VEHICLE AGAIN AMAZING QUALITY VEHICLES WITH UNREAL QUALITY SERVICE!!! One more important detail that shows how much class this place has and how caring they are is the first thing Jim said when I called about the paperwork was, "I heard what happened. Are you OK?" Where all other dealers would see this as an opportunity to sell me another car, not once during the conversation was anything about that mentioned. It shows you're not just some number with these guys but an actual human. That's why I'll be buying another car from Long's and I recommend you do the same!

I was deeply in need of a reliable vehicle at a very low cost. I was referred to Long's Auto Place…read morefor their quality and customer care by friend. Justin, Jim and the team at Long's worked with me and made me feel comfortable with my decision and stayed within my budget. I hadn't purchased anything late model used and knew there might be some work needed down the line. When I ended up having some repairs needed some time down the line, Long's was there to take care of me and did repairs at a fair rate and very quickly. Bob who runs the shop is a great guy. Now I won't go anywhere else for a used vehicle. Long's treated me like family so now I think of them as family!

Had a great experience with this dealership. Father/son team that were professional, courteous, and…read moreupfront/honest. Though the car we picked seemed like a great car and even drove well, Stillwater Auto was pretty adamant that we should replace the tires. They offered to do it for us, but strongly suggested going to a preferred service center so we wouldn't be charged 2X the labor - again, honest all along the way. In terms of the car - my wife and I were looking for a great deal for about 4-5 months, and we found it here. We don't care much for how the car looks on the exterior, so we were able to buy a car with minor hail damage that runs like a dream. We couldn't find a better deal in the cities than Stillwater Auto. Again, we had been looking for almost half a year. We've already recommended a few friends here and will continue to do so.

Purchased my 2016 Subaru Crosstrek from Mike here at Stillwater Auto Sales and he is unbelievably…read morehelpful and kind!! I am so grateful for all the honesty and genuine care for me as a customer. Mike also helped give advice when l was needing repairs so I didn't get swindled by other auto shops and he helped me make informed decisions about my car! I couldn't recommend this place more! My car runs wonderfully too and I'm glad to know this place takes care of its customers too!

Great customer service. Tom was very friendly and explained everything clearly. The job was…read morefinished in a timely matter. I was given a loaner car at no charge. I felt like the price was fair-never seemed like I was getting gouged. I'd go back again.

Updated review two years later, and this place still holds up. They are accommodating, reliable,…read morehonest, reasonably priced, and are not condescending like some auto shops. I can go here and trust that I won't be lied to or manipulated into something that I don't need because I don't know any better. I've had really bad experiences with other auto shops, and John's is the only place that I can take my car to that won't have me feeling uneasy or anxious. There isn't really much more I could ask for. I have taken my car here and my girlfriends car here, and every time they have done right by me every time without fail.

Parkway Auto takes customer service to the next level! I live out of state, but still return to…read moreParkway to get my auto work done because of their attention to detail, fast work and response time, and their impeccable reputation.

I appreciate finding an auto shop that is honest and has integrity. After receiving an outlandish…read moreestimate for things that had to get done to my vehicle from the dealership, I took my car to Parkway Auto Care and they provided a baseline review of the issues with my car, and did the necessary repairs for half of the price of the dealship. My family and I will not use any other auto shop again. Thank you Spencer and Wendy!

Decemeber Nightmare…read more...... Tim Powers White Toyota Tundra..........Lexdan's staff covered up the paint problems....... The Facts are in! Red Flag & Run!! Not Recommended!!! True Story Here!!!! Lying Lexdan is the most deceitful Company I have ever bought from. From the salesman-James, to the Mng. Scott and all the way up to the Owner Dennis K........what a run around & Joke!!! No call backs and consistently pushed me off for weeks/months at a time! Even the Owner Dennis that replys to these complaints would not call or talk to me to fix this problem. Starts at the top folks, Crooked! Can't wait to see what Dennis says about this posting and it is my First time ever Buying a vehicle out of state and posting on Google......for the records!! Come Clean Dennis and make it Right!! I drove back home 5 hrs. and called Scott the next morning with my Tundra's paint problem after all the ice and snow melted off. When I showed up to buy it in the morning it was covered across the hood, windshield & cab with ice & light snow/frost late December....this is a White Truck, so it was solid white.....not a big deal, I test drove it, discussed any problems with Scott the Mng.......and he said it's clean and no problems and did not have a salvage title or nothing else. Now this truck is a 2016 with 12K miles; appears to be in mint condition, except for the ice cover up on the hood/cab area!! So, I took the truck to my local auto shop and they informed me that this has been repainted all around the truck to cover rust up and other things..........So the Mint Turck is showing problems right off the bat and No Call backs from Dennis and his Staff........remember it comes from the Top Down........Pathetic, wish I could have been one of the Happy Customers.........Dennis & Staff knew this trucks problems because I found out later the previous owner, a Car Dealership bought this truck at an Auction and returned it because of all the paint problems and put it up for Arbitration and then Lexdan-Dennis bought it and unloaded his problem on to me.......Dennis and your staff......the Big Guy Up Above will have the final say with you all........Amen to that!! Dennis, if you want to make this right you have my number, call me and pay for the job that you should have completed the right way in the git go.......Amen!! I've had months of calls with dealerships, auto-body shops, attorneys' and what should have been a Great Experience is one of thee Worst Experience Ever for me!! Thanks Lexdan Automotive, of Mapelwood, MN for 3-4 months of Hell.......

Disappointed and Angry - In May of this year (2025), I…read morepurchased a 2018 Honda Odyssey from Lexdan Automotive of Maplewood, MN. It only had 51,000 miles. The salesman was friendly and helpful. At the time, he was busy helping three different customers purchase a vehicle, but he still gave us the attention we needed to buy the Odyssey. When I asked the salesman if the vehicle had been in any accidents, he told me it had a clear title. His answer was accurate but that is not what I asked. The vehicle had been in an accident, and he did not reveal that to me. I asked him how many owners and he said it had a couple with one being in Montana and the other in Washington DC. The truth is that it had 4 owners before me. I asked the salesman for a Carfax and he said he would print one out. I failed to secure that prior to signing on the line for purchase. Had I seen the Carfax, I would not have ever purchased the vehicle. (Yes, my fault for not demanding the Carfax but, nonetheless, I was deceived.) Immediately after the purchase, I began to hear a noise in the engine. I thought it was A/C related. Since I had purchased an extended warranty from Lexdan, I took the vehicle to my local mechanic. Once he had the van on his hoist, he called me to come to the shop. He showed me where the vehicle had been in an accident. He showed me welded spots that had been spray painted (but were already rusting). He showed me new bolts for the motor mounts that had been replaced and a wiring harness to the alternator that had been cut and rewired without the harness. There had been some fabrication of metal and welding done by the radiator and repainted. The salesman told me the van had two new tires on the rear of the vehicle, but my mechanic showed me the "checking" on those tires which suggested they were definitely not new. I asked my mechanic to check the transmission fluid, and it was black and smelled burned. So far, I have paid for new tires, a front-end alignment, a transmission flush, an alternator harness, and repair to the protection shields under the vehicle. My mechanic is still trying to get to the bottom of the a/c noise. (He is thinking it is motor mount related.) Not sure what all that will cost me. Once he finally diagnoses the problem, I am hoping the extended warranty will help with the cost. I have already put a lot of money into the vehicle Lexdan sold me with clear lies involved. When my mechanic showed me the damage under the vehicle, I called Lexdan and asked for the Carfax. It took me 4 different calls or texts to get that information. The report told me about the accident and that I was the fifth owner. Lexdan gave me a 30 day - 1000-mile warranty with the vehicle. I had exceeded those limits by the time I took the vehicle to the mechanic. Lexdan's Sales Manager called me and offered to bring the vehicle to their shop for their mechanic to examine and perform service work. Since I have a very capable mechanic near my home (2-hour drive from Lexdan Automotive) I have no intention of allowing Lexdan to have another chance to deceive me or take more money. I paid over $32,500 for the vehicle including vehicle price, warranty, tax, and fees. Lexdan will NOT get another penny of my money, and I strongly advise that others consider the same. I have never been a vindictive person. I am a retired Pastor and love to treat people with respect. I have never written a negative review. I have written several good reviews for people who have treated me with respect and kindness. Due to all that Lexdan has done, I am writing this review to tell people how I have been treated.

Omagosh, this place is SOOO nice. Craig & Patrick helped me with all of my questions and found me…read moremy P-E-R-F-E-C-T car. They found the exact make, model & color I was looking for. I LOVE IT!!! The dealership is very welcoming, easy to find and I am so happy I found Cartiva. Thank you for making buying a car so easy. :o) - T. Schulz Minneapolis, MN

Patrick was helpful and knowledgeable. He let me test drive a few vehicles and answered my…read morequestions along the way. He was professional and never pushy and I left happy with my car.

We have purchased two cars from Royal Drive and they will be our first stop when we are in need of…read moreanother vehicle. The value is unbeatable. In addition, there wasn't any sales pressure and everything was easy.

We bought a Tesla Model 3 from Royal Drive. LOVE THE CAR! Great experience all around until we…read moretried to charge it at a Tesla Supercharger on our first trip out of town. The car would not charge so we called Royal and they said, "did you have it certified by Tesla to supercharge". Our sales person NEVER mentioned we would need to have it certified by Tesla, at a cost of $1500! We were stranded 250 miles from home and could not charge, so had to rent a car to get to our destination and then deal with the car on our return. It was a "royal" pain and Royal simply said they needed to to a better job educating their sales people about the certification requirement. They did not offer any compensation for all of our trouble or even offer to pay anything toward the cost to re-certify supercharging. This is such a huge failure in their otherwise solid reputation that I can not give them any other rating than one star.