I will be very happy to change my rating of this company when I see my replacement of my glass TV…read morestand shelf that supports my television that was smashed during the move. They were PAID and so far I have had no word from them about the shelf that was identical nor the one that was smashed! How about it Tenneal?

Received great service from this company. They made a usually stressful experience run very…read moresmoothly. Tenelle, the owner, is thorough, asked questions and sent me an inventory form to make sure they were prepared for all of the furniture I was moving. The gentlemen who moved me were polite and efficient. Definitely would recommend them!

The price was great! Our movers were great! They showed up on time, handled everything quickly, and…read moretook great care with delicate items. They were very friendly and helpful all around. Very happy with our experience!!!

These guys are awesome movers. Reliable, fast, and great to work with. Highly recommend!read more

Movers did not put the goods in the directed places in the house. They left the boxes floor to…read moreceiling in one room. They said it was because of cat feces on the floor. There were no cat feces in the bedroom nor in the basement where we needed the boxes and bins to go to. The homeowner is upset that one room is essentially a fire hazard and the egress from that room is blocked. I paid $1460 to have my belongings placed in certain areas of the house, and that did not happen. June 2, 2024 After several phone calls to EE Ward in Grove City, my nephews and I agreed to a crew returning to the house to place the boxes in their respective places (bedroom, basement). My nephews and I cleaned the cat litter issues. While on the phone, my nephew explained that I am elderly and disabled, and he is recovering from lung cancer. A crew of three movedthe boxes on Friday, May 31. Marcy, Shayna, and Janine were quite helpful in resolving this complaint.

We moved from Raleigh, North Carolina to Columbus, OH and the movers were great! I've moved long…read moredistance five times before and the guys have never been this good. The only thing I would say that was a negative was I had to call three weeks in advance to schedule. But that was fine since we had 30 days to close on our home. It's summer, I get it. But the movers who showed up were incredible. Our driver Jake made sure all our floors were covered with mats or cardboard so we didn't get scratches. This was great because our floors in Columbus were brand new! We tipped each guy $100 since they were so good. They wore masks which my wife appreciated as well. Here's some pictures from going to check out our stuff in storage. Nice warehouse your for my sons and great people! Thanks Jake and team!

Formal Complaint - Poor Service, Property Damage, and Unprofessional Conduct…read more This company and its staff were disorganized, damaging, delayed, dismissive, condescending, unaccountable, careless, and overall highly unprofessional. I strongly advise proceeding with caution. My move took place on March 13th and was poorly executed from start to finish. A job estimated at three hours took well over six hours due to inefficiency and lack of coordination. During the move, my property was mishandled, resulting in a broken mirror and damage to the walls. Communication throughout the process was minimal and disorganized, with no clear updates or accountability. I was also charged an unexpected $500 overtime fee. While this fee was eventually refunded, the circumstances raise serious concerns. I was informed that a full refund would not be considered because, in the company's history, they "do not do that," and that as long as the move was completed, the quality of service was irrelevant. While interactions with Shayne (Branch Manager) were frustrating at times, he did make efforts within his authority and indicated that approval was needed from Ben (Regional Manager) to process a full refund. It was implied this would be approved, and Shayne appeared confident in that direction. However, once escalated, communication became inconsistent. Ben was unavailable, and this was later referenced as a reason for delays. When I spoke with Brian (CMO), the response did not reflect a thorough review. Instead, assumptions were made, the tone was patronizing, and there was no meaningful effort to resolve the concerns. At no point was there accountability, de-escalation, or empathy. This experience raises serious concerns regarding service quality, communication, and leadership accountability. Proceed with extreme caution.

this will be our fifth local move with MVM Toledo. they are reliable, efficient, hardworking and…read moretop notch. each member of the team sets a high standard for service! Would highly recommend! MVM Toledo should be your first and only choice!!!

I had a fast, efficient, and smooth move with the friendly movers at Top Dog. Their prices are very…read morereasonable and I would recommend them to a friend!

Top Dog did a phenomenal job relocating me and my family. They took great care of my furniture as…read moreif it were there. I recommend this company and will be using them again.

I could not have asked for a better crew. Polite, professional, friendly and hustled like I haven't…read moreseen. I am over 50 and they literally just had me point them in the right direction. I would try and lift something and there they were. They were so high spirited and enjoyable to be around that I can honestly say moving was an enjoyable experience. Same company move me in CA with the same result. 3 experiences and the same outcome. They have the secret sauce to hiring great people and I am grateful for finding them!

From the owner: Piano moving safe moving Expert furniture protection…read more Great at assembling and disassembling furniture items! Maximize in space in your shipping container moving truck or space

This Team was responsive, helpful and accountable They moved…read moreus easily and in excellence I am very happy with their service

Hiring a dedicated moving company is the best decision we made. Our movers arrived on Saturday and…read morepacked us up in a few hours and were on their way from Columbus to Atlanta. They arrived on time for move in on Monday morning and quickly and efficiently got us moved in. Randy & Elijah were amazing! So polite and caring. They took the stress out of moving. We would definitely recommend Moving Ahead Services for your long distance (and local) move. Thank you!! Just an update after our move... the packing that Jason did was amazing! Everything was wrapped beautifully not one item was broke. Great job Jason!