Excellent staff excellent service extremely happy with all my testing and the results. I highly…read morerecommend this place.

I write this review solely for the purpose of making sure no one else gets their insurance pilfered…read moreas I have. I went to Dr. Rubinfeld earlier this year to get a basic exam and talk to him about some general concerns I had based family history, not anything I suffered from myself. After doing the basic exams, I noticed Dr. Rubinfeld conducted other exams I don't normally associate with an annual eye exam, testing spacial awareness, tear production in the eyelid, among others. I had no issue with this and chocked it up to him being thorough. Dr. Rubinfeld felt like it was necessary to start me on an eye treatment to get rid of "eyelash mites" and remoisten my eyes, which he said were exceptionally dry. I asked him if this was necessary seeing as I have no issues at all with my eyes. He said yes because things can get worse. I went into the office about 8 times for warm / cool light and steam treatment, and I observed no difference. I asked the receptionists and the eye assistants how long I would need to do the treatments since I didn't feel like they were necessary for me. They said the treatments were normally 2 MONTHS! Once they told me this, I decided to stop going. Today however, I LOGGED INTO MY INSURANCE AND SAW THERE ARE CLAIMS TOTALING ALMOST $20,000 FROM DR. RUBINFELD'S OFFICE! This was from all of the eye treatments he was giving me. Granted, I don't have to pay for this, but I do believe they tried to suck as much as they could from my insurance in as short of a time as possible. This is absolutely WRONG. And this is the main reason why I have to give them a 1 star rating. Again, I do appreciate the fact that the staff were kind and courteous to me, I don't appreciate being taken advantage of because of my ignorance in optometry.

Dr Sklar is very knowledgeable. I've been seeing him for years. At one point, my work insurance…read morechanged and he was not on my plan. I went somewhere else. They could not get my contact prescription correct. I went out of pocket to go back to Dr Sklar. Fortunately, my insurance changed again and I am covered!

great customer service place is clean…read morepleasant staff work completed in timely manner they take my insurance

I was told they price match 800 Contacts--and maybe they do--but if they forget to apply the price…read morematch, they won't issue a refund, even when it's their mistake. Instead, they only offer store credit. They also try to justify higher pricing by pointing to promotions like "one or two months free" or rebates, claiming it's a better deal than 800 Contacts. In my view, either you price match or you don't. There's also a lot of pressure to buy contacts on the spot. The pricing they offer is presented as a "same-day only" deal and typically requires purchasing a full year's supply upfront. My advice: ask them to print your prescription and consider buying your contacts elsewhere. That way, you're not locked into purchasing a year's supply all at once and can shop around for the best price. Also, note that Dr. Cindy M is no longer with this practice.

Great doctor great team best service very professional recommend 100% they always work rapid to…read moreget your glasses

I was going to another eye glass business and I tried Raymond opticians because I couldn't get…read moreframes that fit my face unless I went for another $200-$300 more than the basic frames. I tried Raymond Opticians and Leslie picked out a few frames that fit like the more expensive frames with longer ear pieces (just what I needed) and the frames were very comfortable also. I'm very happy with the results and the glasses for my Wife and I fit really well. You have a customer for life Leslie, and thanks.

They never answer their phones! Optician is only there 4 hrs a *week.* We could deal with all that…read morebut the employee Lindsay was so rude to my son, he asked me to pick up his prescription (which took over a month to fill) so he wouldn't have to go back. I saw what he meant. I really blame myself for trusting his vision to a chain store.

Jay is absolutely phenomenal. Do speak with him about all your eye care and glasses needs; he's as…read moregood as an eye care specialist will be. The selections are top notch. The atmosphere is comfortable, courteous and professional. Solid recommendation.

Incompetent sales and over priced. Frustratingly slow service. Glasses you purchase that would take…read morea few days for a competitor to deliver, takes many *weeks* here. Always delayed. Always infuriating. Their poor customer service is insulting. I urge all readers to reconsider giving your business to this operation. Worse, every time they blunder, they make no real effort to compensate for their mistakes.

Excessive Billing !! - Our Eye Exam has $15 co-pay under VSP insurance which stipulated clearly the…read morecontact lens eye exam leads to a Prescription, but this Provider excessively charged us $45, by adding so called Contact Lens Fitting, which should already included in the Eye Exam, as patient do Eye Exam to get their prescription!! The Prescription is the deliverable patients get to do the Eye Exam and that is what we paid for. We called back and they said that is how they do Eye Exam here. They have to charge us for the fitting, before writing a prescription, whereas it is unnecessary as we did Eye Exams every year and nobody is doing this! Both me and wife have got our content lens for years, and we told the Doctor our current contact lens size etc. Excessive billing is throughout the healthcare system and we are disappointed this provider charges for services not only unnecessary but also they did not perform it. We will write a review also in VSP to remind of people - look for another provider! Plus - we tried to look up the Doctor's name in American Academy of Ophthalmologists, and could not even find the name there! PS: - just saw the horrible responses from the Provider on Jan 23 below! I called them several times as nobody answered so I left VM, and they called back with VM but does not answer specially about the item charged. Now they are calling me as harassing. I just spoke to this owner this morning in the phone! As customer, I had no time or reason to harass anyone but I was trying to figure out why I paid $175 (with VSP insurance) for Eye Exam that should get me the Prescription but then they charge my $90 for getting me the prescription??? This is really excessive Of course reading their message I will call my insurance VSP about this provider. We did eye exam for 20 years and no other Eye Centers behave like this!

I have been returning to this wonderful eye care storefront for approximately 7 years. I schedule…read moremy yearly appointment for January and am excited to get my vision checked. The staff is professional, accommodating and always pleasant. They're easy to find and there is free parking. The appointment is about an hour long, including the choosing of the new frames. I'm so happy that my insurance is accepted. I recommend it to everyone at my job!!

I went to this business with my son-in-law he was buying me glasses actually. The service was…read morequick, friendly and responsive. The doctor stepped in right away and took my measurements and the lady who followed up on my order was great. Great customer service.

The best Doctor in the world is Dr. Lax. Eye exams glasses so many frames to choose from I never…read moreleave without ordering at least 3 huge large frames in different shapes. The staff is great and I will always go to this eye doctor only. Fran Lewis Mj network restream

Whoever answers the phone is rude and unhelpful regarding an appointment for an irritating,…read moreswollen lid(s) and eye condition. It is always "not for two months". I was a patient, last in 2021 before Covid hit. She huffed and told me I am no longer considered an existing patient which means I have to go to the end of the list. I have blurry vision in the mornings! My eyes itch and water! It has been months now and getting worse. I know the doctors are great - I've been there, my friend Marty at Trapp originally recommended them. It would probably take one quick look for them to explain what is going on. They have three doctors and no appointments until the end of October. I've already been to urgent care and they couldn't help me. 'Said to see an ophthalmologist... I guess that type of practice doesn't accommodate sick visits.

I made 2 appts. 1 for me & 1 for my husband. I honestly thought that they operate like every other…read moreophthalmology establishment. Unfortunately, this business is a money grab. 2 days before our appts, I was informed that if we wanted or needed prescriptions for glasses, there is a $50 cost. This is in addition to our medical co-pays of $30/ea. Per our insurance and the BBB, it's unheard of. Beware