1. North Bay Copier

    1. North Bay Copier

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    Rohnert Park, CA

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    North Bay Copier

    4.1 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    2 months ago

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    9 months ago

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    9 months ago

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    6 years ago

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    9 years ago

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    Ed R.

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    9 years ago

    For sure the most trusted copier company in San Francisco area. The team and services are simply amazing.

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    8 years ago

    Best Place Ever. Good People. Friendly People. The need to change the color of their store, making the store more alive. Overall 10/10

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    9 years ago

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    Video & Audio Repair center

    Video & Audio Repair center

    (25 reviews)

    I took 3 beautiful but very dusty vintage cassette decks to get serviced (2 worked OK, but 1…read moredefinitely needed repair). When I went to pick them up, they were still filthy. I tested the broken one in the store and it still didn't work. The guy behind the counter said that maybe the technician (Rashid the owner) forgot to do some of the work, so leave them and come back next week. I came back the following week, but it appeared that still nothing had been done! WTF. Again they said leave them and it will get done right this time. These machines are very valuable, so I didn't want this guy touching my decks again. I took them home, opened the covers and saw that at least one of the drive belts hadn't been replaced and the decks clearly hadn't been cleaned. There was no way for me to tell whether they had been tested, lubricated, calibrated, etc, but the broken one was still broken. I had paid a 50% deposit when I first brought them in. When I took the decks home I was mortified by the work (or lack of it) but at least I thought that I had only paid $500 instead of $1000. At least it wasn't a total rip-off, right? Well when I got my next credit card bill, I saw that they charged the other $500 (without my authorization!) weeks ago while they still had the decks and before I picked them up. Again WTF. I still can't comprehend the incompetence and/or lack of veracity and integrity of this shop. I really really don't understand how they have such great reviews from other customers. Maybe Rashid is a great TV repairman, but just plays an audio repairman on TV... All that said, I should give credit where credit is due. This was my second time I had visited their shop. The first time I had a great experience. Rashid told me that although it would be very expensive to have him repair my subwoofer, I could easily do it myself, and told me where to buy a new driver and how to install it. That impressed me...

    The owner/operator, I found quite dishonest. He had kept my components a good 3 months, & made…read moreseveral excuses, about parts availability & $Pricing! Finally, I retrieved them still broken.Total let down & would never go back!I Would not recommend you, have your equipment repaired here!

    Tech Assist 101

    Tech Assist 101

    (56 reviews)

    The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

    Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

    North Bay Copier - officeequipment - Updated September 2026

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