I have been using Mac Advantage for myself and other clients for probably 15 years... great people and great service... always.

Tam has been helping us with our Mac computers since the early 2000s. Wouldn't trust any one else!

I have had Tam and his team help me, over the years. Service is great and reliable. The business is run out of a tract home in M section.

I had a damaged hard drive that I wanted to recover data from. Another company quoted me at $3,500. Found Tam through a google search, was happy I wouldn't my have to send sensitive data through the mail. That drive as beyond repair, but I remembered I had an external hard drive that had the same data on it at one point, but was not on the drive when I brought it to Tam. He was able to recover all the deleted files, and though that drive was corrupted, Tam found a great new one at a reasonable price that works with both my Mac and PC. Total I ended up spending was 10% of what I was originally quoted! So happy! Thank you for saving my priceless data, Tam! P.S. Tam, I ended up finding an old iPhone and that chunk of time that wasn't on the drive was on the phone! I now have all the items I was looking for! Thank you again for your help :) read more

I suspected a failing power supply so I called around different places for quotes -this shop responded promptly gave me a quote and no run around. When I brought it in it was thoroughly tested, the repair was completed within a few days and my 10-year-old iMac is running beautifully again.. Highly recommend read more

My 2017 iMac 27" suddenly crashed and I was at a loss of what to do. I reached out to a few other people/repair businesses due to them being the first ones that popped up on google. I explained my situation and the results I got from the disk utility repair - and it was suggested to me to reach out to Tam for this specific type of repair. Tam was quick to respond to my first inquiry, and was great with communication while he had my computer. I'd confidently recommend Tam to any friends who were looking for Apple repair work. read more

I could not possibly say enough nice things about Tam and Mac Advantage! I have been using them as my computer repair place for a couple of decades now. I have never been disappointed or sorry about any aspect of their work. I always appreciate a business that will tell me when some repair is not actually going to end up being worth it. This is one of those places! Tam is one of those guys! The prices are very fair & Tam & his team know when something is worth fixing and how to do it. And he knows when it's not worth it. My most recent encounter with Mac Advantage was when I called from the road. I had tried every other avenue from where I was, across the country. Including that I had spent over an hour on the phone with Apple computer. On a whim and as a last effort, I called Tam. He emailed me back with a link that guided me through the process to fix the problem I had been having for weeks within 10 minutes! That was just one of many, many times I have had such an experience with him and his company! If 10 stars was an option, I'd give 15. read more

My imac took a total nose dive and Tam totally saved me from total business failure and fast.. great communication and service. Grateful that I found MacAdvantage. A+++ Thank you Tam! read more

Tam is being deceptive in his rebuttal of 6/4/23, which reads like a recycle of his previous remarks. EVERY single thing I've stated in my reviews and updates regarding Mac Advantage is 100% true. If you want your laptop held hostage as they raise the price beyond what was agreed when you dropped it off for repair, this is the place for you. If not, look elsewhere for computer repair. Read my original review, all updates, and decide for yourself. At Mac Advantage, I had an absolutely deplorable experience. My advice is to stay FAR, FAR, FAR away. read more

If you don't want to read the long story, I'll just say here and now that there is no better place to have an Apple product repaired. They're very fair priced, have always been done earlier than expected, and have done all repairs and adjustments perfectly. I recommend them as the very best in the business. Now my latest story: I have an old laptop that is used as a backup for audio work. Field recording, in-office play back for clients, etc. It's been reliable, and is actually perfect for the job as I know it well, and can get it up and going quickly by using tried-and-true programs -- but the problem with older computers is that they are prone to hard drive failure. After years of use those spinning little discs eventually wear out, and you find yourself either dead in the water, or dealing with symptoms like 10 minute boot times, corrupted files, etc. EVERYONE SHOULD HAVE A BACKUP STRATEGY! Anyway, the laptop began exhibiting the signs of drive failure, so I took it to MacAdvantage for a drive replacement. After a quick diagnosis to verify the hard drive was failing, a new one was installed. The new drive was an Apple Fusion drive, which is a combination of a mechanical spinning disc hard drive and a solid state drive (SSD). It was the most logical choice given the age of the laptop and the price of the drive. I had the installation done, it was ready 2 days earlier than expected (1 working day, actually), and was presented to me with the latest software the laptop was designed to run. I used my TimeMachine backup to complete the project, and everything has run just as before -- except the new drive is WAAAAY faster, and the boot time has been halved (from the startup time that was normal, not the 10 minutes that heralded the demise of the original drive). I was very impressed with the huge increase in performance, and at a price that was very close to what the old drive would have cost. A purely SSD drive would have been even more impressive, but for what this workhorse does, I think it would have been overkill, and somewhat more expensive. I was surprised that they knocked off an hour's worth of labor because I personally did the transfer of data from my backup -- but this discount shouldn't have shocked me. They are scrupulously honest and fair, and that's always a relief when dealing with repairs on complicated equipment. I've used MacAdvantage for repairs over many years, and recommended them to friends and colleagues. They have always done perfect work, at prices better than Apple, and far quicker. I've loved Apple products since my Iic (and I still miss my old Apple IIgs sometimes), and I'm not knocking the Genius Bar, but being a Genius is one thing -- being a Genius with years of experience is another. read more

I came here after seeing a random ad on Facebook while looking for someone to fix my wife's laptop. Full disclosure I may have been the reason for the laptop not working. I facebook messaged them explaining to them the situation, and I got a response the same day they were on vacation but they gave me an excellent reference of what to expect if I decided to go with them. This Monday 11th of September I dropped the laptop, the following day Tam, called me to let me know they had fixed the issues and everything seems to be working ok. I am so happy and would highly recommend this place to everyone and anyone that asks me. Please go here!!! read more

MacAdvantage - Laptop is working!!!! - IT Services & Computer Repair Near Me - Rohnert Park, California

I took my daughter's MacBook Air to another local retail computer repair company that specializes in Mac's to get the annoying malware off her computer. I paid more than I did at MacAdvantage and the issue was not resolved. I took the computer in to Mac Advantage hoping that they could fix the problem. They were polite and professional. The service was performed on schedule and the problem was fixed. YES!!!! I even had them replace the charging port on my iPhone 6s. I scheduled this service and after ordering the part ahead of time; my iPhone was repaired in a couple of hours. I am so happy to have found Mac Advantage. My only regret is that I didn't go to them first. read more

I have been taking my business and personal computers to Tam since starting a business in 2008, and we have always been very happy with his work. I just took my personal MacBook to him for a tune up since it starting acting a little funny. He had an appointment for me within 24hrs, and got my computer back to me the day after I dropped it off. My computer is now back to running quickly and smoothly! Prompt, consistent, quality work, thank you Tam :) read more

Tam's repair is excellent. Always fast, efficient and budget conscious. His Customer service is top quality. Really nice, locally owned and run shop for Macs. read more

My baby macbook air (11inches, mid-2012) had battery issues since 2015. Every time I brought it with me it would have trouble starting up. Admittedly, I dropped it a few times but thankfully it's resilient and still serves me 8yrs going! I thought I needed the battery to be replaced but Tam fixed the issue and saved me from having to purchase a new battery! I super appreciate that since covid times and I'm also starting grad school. Tam is great and I'm so glad I got helped by him! Thanks again, Tam! Would totally come back for future help. read more

Best computer repair service hands down. The owner, Tam, was so efficient, he should be called an award-winning Mac Magician. My brother bought two Macs - one on Ebay (really broken and in bad shape); and one from Amazon (In fairly good shspe). Tam repaired both within a week and at a very reasonable price. In addition, when there was a slight delay, he offered to deliver it to our home. Wow! Who does that? In short, this is the only computer repair place we will ever go to. It's beyond excellent. It's magical! read more

This review is long overdue. While on a vacation in Northern California, I had difficulties with my MacBook. I searched on Yelp, and I came across this place. Honestly, what a find. I knew I had made the right decision when I pulled up. The location is definitely not one that you would expect - it is a house that you just walk into. I was immediately greeted by Tam and was asked what I needed help with. I told him my problem, and he was completely honest with me. He told me that the problem would not be too hard to fix, and he quoted me a very reasonable price. I figured most computer repair places are just out to get your money, but not here. He sat down with me and answered all the questions I had. I asked him for an estimate of how long it would take, and my MacBook was ready before then. I was extremely satisfied with the work, and my laptop was like new again. Tam even gave me some tips on how to avoid the problem next time! Unfortunately, I do not live in Northern California and have had problems finding a place like Mac Advantage in my area. I cannot begin to describe how thankful I am to Tam for being so friendly and honest with me. I was able to fix my laptop at a reasonable price and get it back in record time. If you have any issues with your laptop or computer, this is the place to go. You will not regret it! Tam, open up a store near me, please!! read more

Tam and everyone at Mac Advantage went way above and beyond to fix our watered damaged MacBook Pro. We originally went in for data recovery, and Tam mentioned that he could give us a quote on the full repair. His quote was over a hundred dollars less than Apple's lowest estimate. He was easily able to restore all the data we thought would be lost, and then repair the computer to like-new quality. Aside from the obvious technical skill and knowledge Tam demonstrated, his patience and commitment to customer service really stood out to us. We strongly recommend Mac Advantage to anyone in need of any data restoration or Apple repair. The whole team was outstanding, the pricing is beyond reasonable, and the service was outstanding. If you're in doubt at all, I at least recommend going in and getting an estimate. Once you talk to them, and see the environment you'll understand why they're rating so highly. read more

Tam and his staff are incredibly knowledgeable, helpful, kind, and truly upstanding professionals. He's helped me on a number of occasions with problems that I've had with my Mac, and I've always appreciated Mac Advantage's on-point analyses/evaluation of the problem, clear explanation of the solution, quick turnaround time, and fair prices. In the past, I was leery of having to take my car in for maintenance or my computer in for technical support, because I've been burned before by dishonest service providers who often prey on unsuspecting customers. Thankfully, there are still companies like Mac Advantage around! I can really count on them for excellent work and great customer service. They set the standard for the industry. read more

I stopped in yesterday for some advice regarding my Macbook Pro. As I was checking in and giving them my contact information, they performed some quick diagnostics then and there and told me what was wrong. They gave me clear advice regarding the best course of action, and provided me with some documentation from Apple about the history of the known issue with this model. And they recommended against fixing it! Too costly of a repair for such an old computer. All of this at no cost! I was in and out within 5 minutes with all the information I needed to decide what to do going forward, and though they didn't make any money off of me, they were extremely helpful and gracious. I'll definitely be back when I need repairs! read more

They have been in business for over 15 years! This is definitely due to their honesty and dependability. A small business does not survive that long without doing something right! The people at the Mac Advantage are extremely friendly and genuinely want to help. Tam is very knowledgeable and trustworthy. Since moving down to Orange County, I have not found any Mac repair shop as great as the Mac Advantage. It is so hard to still find a small business you can trust, who is just not after your money. I wish you guys were down in the OC! read more

Do you have Mac repairs or upgrade needs? Look no further! These guys are the absolute best. I have been taking my business here for years. Every time, I leave more than satisfied, amazed that they were able to do what they did and for such a reasonable price and with such a fast turnaround time. They truly are incredible, professional, trustworthy and extremely knowledgeable. Tam, you are a genius. And I have referred others to this establishment on a number of occasions and each one of those referrals has reported back to me a similar experience. This consistency of exceptional customer service is rare and should be exploited! I recommend the MacAdvantage without hesitation for whatever your needs are in the MacWorld. read more

When I meet people who are dedicated to their profession like Tam, I am reminded of all the qualities I want to embody in my own professional life. Friendly, giving, generous, honest & authentic. Each time I have contacted Mac Advantage, I was coming from a place of desperation because I rely on my computer for work and when it is down my productivity level is non-existent. Despite the rushed and stressed demeanor I brought to Tam, he maintained a calm and expert attitude which not only fixed my computer but gave me a sense of ease. Thank you Tam, and all your wonderful employees! No offense to Apple, but I'd choose you guys over the "Genius'" at the Apple Store any day. read more

How charming is it to walk up to a residential urban house and be invited to enter without knocking, knowing that on the other side of this door is a handful of young professionals and experts that are there to hep you? I have been treated with respect and attention both in person and on the phone with these folks. Bottom line, they have been there for me more than once when I needed someone to turn to for electronic/mechanical assistance. No one has time to haggle over computer problems these days. I was back in business quickly and felt good about spending my dollars locally on folks who deserved it (it always helps to feel respect for the services you pay for). read more

Great to know that Mac Advantage is close by! I had a computer melt down, tried to repair the cooling system on my Macbook and failed to properly read the instructions. Spent the day worrying that I had ruined this expensive computer. Went to Yelp and found Mac Advantage. They were so kind and reassuring. My computer is now alive and well and my peace of mind is intact, Thank you Mac Advantage. read more

Outstanding. Honest. Thanks Mac Advantage. read more

Tam and his team at Mac Advantage are very knowledgeable, professional, and friendly! The few times I've been in there, I've experienced what can only be described as 'being treated like family' and each time I've left more impressed than the visit before - they've always have exceeded my expectations. I could rattle on for another 30 minutes about how great they are at Mac Advantage, but realistically you'd probably stop reading. So take my word: I vouche for these guys! read more

I'm surprised I did not write a review on Tam and his crew! Been going to him for over a decade and will always return unless he moves away or is hired by NASA... That stated, the saying that you can tell if a person loves the work that they do by how great the finished product is reflects highly on Tam and his young crew! If only APPLE could operate like him! We've bought our current iMac from him a few years ago and when we had a huge issue last year with our iPhotos (ugggh) HE was able to use his magic (w/o a wand) and voila!!! we got our photos back! Unfortunately, our OS system is not current to use the recent photo software since Apple went away from iPhoto (sighs) but Tam was able to fix it - and do what we thought was impossible. We thought we had lost thousands of photos and important documents but NO!!! Super-Tam came to the rescue! Maybe he should have a cape and suit because he IS a superman! I will always use MacAdvantage and YOU SHOULD TOO! Not everyone knows the computer systems and understands them inside and out like he does. Thank you Tam and crew for over 15+ years of helping people like me and people not like me! We are blessed with Tam. When he smiles - it's sunshine coming from him! He's full of light in this world of chaos. Shalom/Namaste' TAM Hinda B. Petaluma. read more

I brought my mac time capsule to this store, the staff were awesome. Gave me some great advice, as they they didn't think it was fixable. On their advice I called apple who agreed to replace the capsule even though it was past it's warranty. I highly recommend this store to anyone. read more

I've been going to Tam for refurbished Macs and repairs for over 10 years. His team's service is impeccable, fair and thorough. I highly recommend the Mac Advantage to anyone with an Apple product. read more

I can not recommend a company more highly than I recommend Mac Advantage. I've used them for a number of years, from fairly technical problems to the laughably simple. (I'm pretty ignorant about computers.) In every case they solved my problem, and did so kindly, efficiently, and leaving me feeling enriched by my encounter with them. Good people doing good work. read more

Took my iBook to Mac Advantage in October 2009 (after a major OS update permanently disabled Firefox) based on Yellow Pages testimonials and way better customer service than a Santa Rosa competitor I'd used previously. We discussed if it was worth salvaging a five-year old machine and I decided to try for a couple more years. Tam and his cohorts installed a new memory card and detected an imminent hard drive failure, which they replaced and thankfully managed to retrieve all my data. Their work was done quickly and proved effective until Murphy's law kicked in a week later and the machine wouldn't reboot. Tam diagnosed a logic board failure, refunded the price of the memo card and gave me good advice about buying a refurbished MacBook Pro from http://Apple.com. When it arrived he immediately found time to again retrieve all the data and load it into the new machine while I waited, charging only a hour for the effort. These people are top-of-the line in terms of customer service and the quality of their work. Wouldn't think of going anywhere else. read more

Tam was very responsive, professional and knowledgeable. A pleasure to do business with him. I highly recommend his services. Bob A Sonoma read more

Tam is the man! This group of genius individuals over at the Mac advantage helped me out greatly! I got into a forced iOS update which made some hardware not work for me. We were able to remedy the situation Justin time for my next event! Very professional honest and fair rates! Two thumbs up in my book read more

Technicians here get it and know what to do to get your mac back up and running. However, that does not translate to the folks that you meet at the front desk - the service desk got the hard drive type and price wrong , added an hour for data recovery that was not needed and did not select the correct OSX for the tech to install - a second call to the technician resolved the hard drive and labor costs but still missed on the OSX requested. Just need better communications skills on the front desk to ensure they get the very capable techs to get the job done right the first time. Still recommend them - just make sure you communicate directly with the techs before you proceed with the work. read more

Tam Nguyen gets my highest praise for honesty and fine workmanship! Last year, I had another shop replace the hard drive in my MacBook Pro and had nothing but problems even after repeated call backs. After months of major difficulties I took my computer to Mac Advantage, whereupon the problems were diagnosed, some hardware was repaired, the new 10-6.8 system installed and now I have my laptop back and it's operating even better than when it was new! Before I found Mac Advantage, I was just going to buy a new MacBook but they have fixed EVERTHING wrong for less than 600 bucks so I saved about 1400 bucks by having mine repaired. THAT'S A HUGE SAVINGS! Tam gets my highest praise and my grateful "THANKS" for an excellent job. read more

I have been a customer of MacAdvantage for over 12 years now and have never been disappointed. To some, computers are our life blood. Tam and the Mac Advantage have always treated me and my computer with the upmost of care, expertise and compassion - like a great doctor with his patients. My hard drive died just the other day. As my laptop is 7 years old I feared the worst. However, for a fraction of the cost of a new machine and software, Mac Advantage rescued my computer and it is working better than ever. Thank you Tam and Mac Advantage for always being there for me! read more

I got water on my MacBook Air and Mac Advantage was able to fix it! They are super nice, especially Yuritzi who helped me in the front and Tam who diagnosed my computer/fixed it. It was a good deal too and I didn't feel like they were trying to sell me anything extra. Highly recommend especially for college students! read more

Have been dealing with Tam for many yrs now. Always friendly excellent service. Coming back to him for a newer MacBook Pro. Time to trade in mine after 7 yrs or more. I have lived in Hawaii for 15 yrs and still use Tam for my Mac upgrades and repairs, etc. Thanks for standing behind your work and Great service. read more

First class operation. Took my laptop there on short notice to have the battery pack replaced. A repair challenge for any computer tech as the 2012 MacBook Pro Retina's have inaccessible, glued in batteries that require an almost complete disassembly of the laptop. Tam took it in on short notice, performed the repair in an hour and saved me several hundred over what most shops would have charged (including Apple). I highly recommend this shop. It is as professional, honest, friendly and accommodating as you will find anywhere. A+++ read more