Our family has been using Cascade Mechanical for many years for our HVAC and electrical work. They…read moremaintained the HVAC for my in-laws before we purchased the house from them; and they have been awesome through a major remodel as well as the semi-annual maintenance items and when "weird" stuff happens. Good people!

I was so disappointed in this company. I went to Cascade Mechanical this morning to purchase a…read morecapacitor for my heat pump since my air conditioner had stopped working. While talking to the manager, I mentioned I tried a capacitor that was a different size which didn't work so I figured I needed to buy the right size and asked her if that could have been the problem with the one I had bought. She said the size shouldn't matter and that there was something else wrong with the heat pump, and that she could have a technician come to our house later this morning. The technician arrived, replaced our compactor which took approximately 5 minutes and waited an additional 20 minutes to make sure it continued to work. This $55 capacitor which my husband had intended to purchase ended up costing us over $400 for a 5 minute job. What a rip off!!!!

It was a great experience. Jessie, maintenance guy, called and asked to come out earlier than…read morescheduled which worked out great for me. Jessie was prompt and very thorough with system checks. Spent much longer than 20 minutes unlike the previous maintenance person from a different HVAC company. The cost was very reasonable even though i didn't use the fall or spring discounts. That's when i should have done it but be that as it may it was well worth the visit. He even checked to make sure the drain line was not clogged, again, something the previous maintenance person failed to do. I have a Carrier heat pump and CW HVAC services all brands which is a relief so you don't have to commit to the company that installed the system new. Great Job Jessie. Thanks for your expertise. Would highly recommend CW H&A.

If you need a company to back its product look no further. We had equipment installed that was…read moredefective and they stood behind their product. When the manufacturer wouldn't do anything else, they took action and replaced it. I'm forever grateful for Les and his crew for going the extra mile and now we are cool inside when it's in the upper 90s outside.

Our AC quit working about a week ago so I called Lakeside Heating & Air...The tech, Ricardo, came…read morein and was very thorough...He checked gauges and the whole ball of wax....I found out that I needed to change the filters every month to keep unit operating at top efficiency...I highly recommend Lakeside Heating for all problems that come up with your HVAC,,,

Our air conditioner was out, and they scheduled a service on the next day! Assuming wrongly that we…read morelost the whole system,we were delighted when Ricardo responded shortly after his analysis, that it was only the compressor fan, that needed replacing , and the rest of the system still had life in it! He said he'd check back at the shop and return right away to fix the same day if it didn't need to be ordered. Wonderful for us, they carried our model and Ricardo returned within the hour to instill and get us back in service! I'm so thankful for his professionalism, and treating us like a friend. We highly recommend the company he works for with their rapid response!! Thank you Ricardo and Lakeside Heating and Air conditioning!!

Our air conditioner went out in record temperature of 113 and want to say Dillon Holden was our…read moreHERO of the day!!! I know for many others as well as he kept accepting calls from desperate people like myself! He came out same day (!) and worked hard to repair our air conditioner! Many thanks Dillon! I put you in my phone for future reference! Appreciate your positive and friendly demeanor! Much success to you!

Called twice and never had a return phone call. All I needed was a yes or no I can do it or what…read moreis your timeline. Common courtesy return a call and don't ignore phone calls. I will never call his business again

Dillon and Rico were on time for our HVAC service. They were very informative and polite, answering…read moreall of our questions and offering a tutorial personalized to our needs. Dillon, the owner, was friendly and communicative with introductions, and when they went to work they were able to work independently without interfering with operations in the clinic at all. Really went above and beyond - we will definitely be reaching out to them with any HVAC needs at the clinic moving forward!

From the owner: Locally owned and operated. “Where quality matters”read more

HORRIBLE SERVICE: iNCOMPETENT. I called many times for owner (Dick?) to call me after thoroughly…read moreexplaining situation to the receptionist. Finally "Shawna" calls, who might even be the receptionist, and would not respond to my complaint, other than reading the notes off the invoice. First technician never never even checked ac unit outside, no blow. second technician insisted I buy a new filter, I said how is that going to help it blow? He and trainee go outside and finally ADMIT, unit was never turned on ! Then they say first tech that came out was not their employee !!!!!!!!!!!! Wrong, drove same VAN with Trane painted on van which was exactly like the van the second crew drive. PATHETIC. DO NOT HIRE THESE LOOSERS, Still expecting me to pay for filter that was not the issue, no apology EVER.

Dick's heating has always been so great when it comes to my HVAC needs! I love how the owner Shawna…read moreis so informative and knowledgeable. And their new receptionist is just the sweetest!! THANKS DICK'S!!

I've had the pleasure of working with Columbia Cooling & Refrigeration for both my personal…read moreproperties and many of my real estate clients, and I can't recommend them highly enough. Over the past year alone, they've helped more than a dozen of my clients, as well as serviced the HVAC system at my Airbnb, where guests aren't always the gentlest on equipment. Every single time, they've been incredibly responsive, efficient, honest, and reasonably priced. What I appreciate most is that they never try to upsell unnecessary repairs or services. They take the time to explain what's actually needed, provide fair solutions, and stand behind their work. In an industry where trust is everything, I trust them completely. Whether it's a routine service call, troubleshooting an issue, or helping a client through an unexpected HVAC problem during a real estate transaction, Columbia Cooling & Refrigeration is always my first call. They've earned my confidence and continue to be my go-to recommendation for clients, friends, and family throughout the Wenatchee Valley. Professional, dependable, and honest- exactly the kind of company you want to work with.

CCR and David went above and beyond to not only fix my A/C issue but to help me get the OK from my…read moreHome Warranty company to pay my claim. The Home Warranty co. had taken a week and still did not have a service provider lined up, so I called around. CCR was the only company to answer the phone and David was over at my home in 40 minutes. I had not received an email from the Home Warranty co that i needed to get approval before he got there, so while he did the repair job I called the Warranty folks to get the email and he helped me fill it out and get approval and I will now get a check for the claim. And my A/C now works fine just in time for family staying with us for the 4th of July Weekend!

I worked with Ben at Patriot Plumbing to redo a leaky Kinetico water softener…read more I am very happy with the high quality work by Ben and Patriot Plumbing. No more leaks and overpriced plastic parts that can only be replaced by the Kinetico dealer. I went with a 3M whole house water filter recommended by Ben, with all new copper plumbing and a new pressure regulator. I can change the water filter myself, which is recommended to do least once a year. I am confident of the new system and no longer worried about another Kinetico part failure. The 3M water filter recommended by Ben at Patriot Plumbing lead to immediate improvement in our water quality. No more chlorine taste or smell. This system uses a carbon block filter that works better for us than the water softener. I will use Patriot Plumbing again if and when needed.

Noe Hernandez, Patriot Plumbing, has provided my monthly plumbing maintenance several times. I…read morehighly recommend him and Patriot. He is always very thorough, punctual, helpful above & beyond, and with excellent customer service.

Was referred to by my boss and gave them a call, returned my call 10 minutes later, was out to my…read morehouse 20 minutes later and the issue on my air conditioning unit was fixed within the hour of my initial phone call. Andy had the part I needed and even offered to change my air filter. Just a great experience with an honest company! Don't know why this says I'm in California but I am actually in East Wenatchee. Not sure how to change that

The guy's name is Anthony from A&C Mechanical Eastpointe. He changed the hot water tank in my…read morehouse. He charged too much money for that. I asked him to pull out the city permit for the hot water tank, but he never did. I called him so many times and asked him, but he never did. I will never call him again for any work.

Jay did a great job! When the bigger company quoted me three weeks, he was there the same day. He…read morewas fast, knowledgeable and took the time to make sure the not only the AC worked, but that the whole system worked. Give the small guy a chance!

Jay's installed a heat pump in my home. I couldn't be more pleased. I liked the brand of heat…read morepump and it was considerably less than I thought I would have to pay, yet qualified for full PUD refund. He was great to work with and made schedule adjustments for my convenience. And if I needed to contact him, he returned my calls promptly. He also made necessary adjustments due to wiring in a manufactured home. There was no additional charge. I highly recommend Jay's Heating and Air Conditioning.