Had a pulmonary function test, Sean assisted me. Explained everything with great care and answered…read moremy questions. Had to get a blood draw and he made it a quick easy experience which I greatly appreciate. 5 star service!

This is a really good hospital very good attitude and very helpful and nice people that care about…read moreyour health

I finally got someone to call back and investigate my case. Someone with the same name as my family…read moremember's. Situation has now been resolved. I'm updating my rating to 3 stars.

Our son was sent to Anaheim Global Medical Center for a 5150, 72-hour hold for evaluation by the…read moreOrange County Health Crisis Assessment Team, (CAT). If I could, I would only give Anaheim Global -0 stars for the facility and care. First... when he was checked in to the ER, he sat there for 14 to 15 hours waiting for a bed in the hospital. the only Dr. that saw him while he was in the ER was the ER Dr. and an occasional nurse. We meet up with him after he was checked in the ER, and I couldn't believe the condition of the facility, the area where he was being kept. His gurney had paint peeling off with rust showing at base of all of the supports that keep the patients from falling off the gurney. The rubber baseboards in the room were peeling from the wall and lifting from the floor. There was raw wood showing on the base of the cabinets. How do they sterilize this area with everything is deteriorating. Where is the Health Department on inspecting this ER? Second... when he was finally admitted into the behavior health section. We came back to visit with him. I couldn't believe the chaos in this ward. We couldn't go to see him in his room, so we had to meet with him in a communal rec room. No privacy, and he was so stressed from this place he walked out and left us and went back to his room. Both of us were so upset and stressed from the conditions and atmosphere of the facility we couldn't talk to each other on the way home. Before we left, we asked the charge nurse when the 72 hours started. she said when the Dr. evaluates him. Which wouldn't be until tomorrow sometime. The next day we contacted the charge nurse to get some more information regarding his stay, i.e. when does the 72 hours start? Has the Dr. seen him? This nurse said when he was checked in his 72 hours started, and the Dr. still hasn't seen him. Total Confusion with all concerned. On his suppose final day of stay, his case manager called my wife and said he will be checked out at 10 PM tonight, but they can't release him to go home until the following day. Why? Just to get additional money out of OC Health? I don't understand! The following day, in the morning, the case manager called my wife and told her the Dr. is going to place our son on a 5250 hold on him (an additional 14 days) for he is not ready to go home at this time. This was disappointing, because he was to return to work on the following Monday. We stressed this along with other concerns to the case manager. Then later in the morning, 11ish I believe, the case manager again called my wife and stated they were going to release him today, and we can come and pick him up at 12:15 PM. Which we did. This was a rude awaking for us as parents.... when we returned home, our son was totally stressed out from his stay at Anaheim Global, he told us what had been taken place in the ward, which was shocking. Patients were getting into fights; he stayed in his room the entire time he was there to keep away from all of the violence. He couldn't have a toothbrush to brush his teeth, so he never brushed his teeth while he was there for 4 1/2 days, he had 3 other roommates, one of the roommates was using the shower for a toilet, so our son didn't take any showers while he was there, because of the un-sanitary conditions, and one other roommate all he did was walk around the room talking to himself. Why does the Orange County Health Crisis Assessment Team contract with a facility of this nature? With the condition of the facility, un-sanitary conditions, and violence. It is totally unacceptable! If anyone reads this and has to have someone committed for a 5150-evaluation hold, ask where you are taking them and if they say Anaheim Global, request another hospital.

At The ER 3/23/2026 there were Two super efficient nurses, Amanda she worked 7am to 7 pm…read moreShe was very efficient and kind. I felt very taken care of, Josalynn she worked from 7pm to 7 am,She was also very through and kind, keeping everyone happy at the ER.Please recognize these Two nurses, you don't find that to often Thank you

Lady working as receptionist on Aug 26th at 6pm was SOOO SOO SO rude and unprofessional . She…read moreliterally slammed the clipboard on the counter , rolled her eyes , and gave attitude to us when signing in . TERRIBLE customer service . This lady should have her license revoked and not allowed to work in Medical Care . As someone in the Medical field myself she's an embarrassment to the field . and i'm almost certain this place is Racist as well . Get her fired

I want to express how incredibly grateful I am for the care my grandma received in the Emergency…read moreDepartment at UCI Medical Center in Orange. From the moment Dr. June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients. He took the time to listen, answered every question thoroughly, and made my grandma feel comfortable during a stressful time. What stood out most was that he never made us feel rushed. He was attentive, thoughtful, and kept checking on her throughout her visit, which meant so much to our family. When I asked if he could speak with my daughter over the phone to explain my grandma's test results, he didn't hesitate. He patiently went over everything, answered all of her questions, and made sure she understood the situation completely. That level of kindness, patience, and professionalism is rare. Dr. Sadiq is truly a gem. UCI Medical Center is incredibly fortunate to have him as part of its team. Thank you for treating my grandma with such compassion and dignity. We will never forget the difference you made.

If I could give this hospital a negative review, I would. Unfortunately, I had a horrible…read moreexperience, and it was not because of the nurses. The nurses were friendly, caring, and did their best. My biggest issue was with the case managers. My father was admitted to the hospital due to shortness of breath, pneumonia, and cancer. He was placed in the older, run-down side of the hospital. During the summer, the room was extremely hot because the AC was not working, and they provided a fan to try to help. The room itself was also very small and uncomfortable. Again, I want to emphasize that we had no issues with the nurses. They were kind and helpful. The problem was the case management. It felt like the main priority was simply getting my father discharged as quickly as possible rather than making sure he had what he needed to safely go home. He was discharged without several necessary medical supplies and we were told they would be delivered afterward. Unfortunately, the vendor could not provide one of the supplies because the prescription they received from the case manager did not include the required model number. The vendor needed an updated prescription before they could send it. I called the case managers repeatedly, leaving multiple messages and calling every day for over a week. No one returned my calls. We eventually had to contact my father's doctors ourselves to try to resolve the issue. This should not have been necessary, especially for a patient dealing with cancer and recovering from pneumonia and breathing problems. It is extremely frustrating and disappointing to feel like the healthcare system no longer puts patients first. Discharge planning should be about making sure patients and their families have the proper support, medications, and medical equipment--not simply getting them out the door. UCI, please do better. Please consider replacing or retraining case managers who are unwilling to communicate with patients and families and who do not follow through on critical discharge needs. Because of this experience, I would not recommend this hospital, primarily because of the case management and lack of follow-up.

It is difficult to put into words how grateful we are for our experience at Kaiser Anaheim. We were…read moreadmitted Monday night, August 17, and welcomed our son, James, on Wednesday, August 19 at 4:08 a.m. From the moment we arrived through my induction, labor and delivery, James's NICU care, postpartum, and the care that followed, the compassion, attentiveness, professionalism, and kindness we experienced were truly incredible. There were so many people who cared for us that I unfortunately wasn't able to get everyone's name. I want those people to know they have not been forgotten. The doctors, nurses, midwives, NICU team, lactation consultants, Health Scholars, volunteers, and staff all contributed to making one of the most important and vulnerable experiences of our lives feel safe and supported. I especially want to recognize the doctor who started my induction. Although I unfortunately did not get their name, I am incredibly grateful for the care and guidance we received as we began a process that was completely new to us. Diana and Sandra were our nurses in the beginning and were wonderful as we settled in and began the journey of welcoming our baby. During delivery, Amy, our midwife, and Aida, our nurse, helped us welcome James into the world. We are incredibly grateful for their care, encouragement, and support during such an emotional and unforgettable moment. When James was born, he needed immediate medical attention, and an entire team stepped in to care for him. I wish I had gotten every person's name because they deserve to be recognized. Watching the doctors and nurses respond so quickly, calmly, and attentively was incredibly reassuring. They made sure our baby received everything he needed while keeping us supported as brand-new parents. I especially want to recognize the NICU doctor who cared for James, along with the entire NICU team. Having your newborn need additional care immediately after birth is incredibly emotional, and knowing he was surrounded by such capable and compassionate people gave us tremendous comfort. We are especially grateful to Thuy and Doris, James's NICU nurses. They were incredibly attentive and gave us so much reassurance when we needed it most. We will always remember the care they gave our little boy and the kindness they showed us as his parents. Our postpartum experience continued that same level of care. Tiffany, Tiawen, Jaimini, and Lacey, our final postpartum nurse, were all wonderful and helped us through those important first days as a new family. Rose, our lactation consultant, was also an important source of help and support. There were other nurses and lactation consultants whose names I didn't get, but whose kindness and guidance made a lasting impact. I also want to thank the doctor who performed James's circumcision. I unfortunately didn't get the doctor's name, but I want their care to be recognized as part of our wonderful experience. The Health Scholars and volunteers, along with staff working behind the scenes, also deserve recognition. There were so many acts of kindness--people checking on us, answering questions, offering reassurance, helping us learn how to care for our new baby, and making us feel surrounded by people who genuinely cared. What made Kaiser Anaheim so special wasn't just one person or one moment. It was the entire team and the consistency of the care we received. From the doctor who began my induction to our labor and delivery team, the people who immediately cared for James, his NICU doctor and nurses, our postpartum nurses and lactation consultants, the doctor who performed his circumcision, and everyone else we encountered, we continually felt our family was in caring and capable hands. We never felt like just another patient, another baby, or another room. We felt cared for as a family. To Diana, Sandra, Aida, Amy, Thuy, Doris, Tiffany, Tiawen, Jaimini, Lacey, Rose, the doctors whose names I wish I had gotten, and every other incredible person who cared for our family: thank you. Thank you for caring for me, for caring for our son, and for supporting our family during such a vulnerable, emotional, and life-changing experience. Kaiser Anaheim will forever be part of the story of how James came into the world, and we could not be more grateful.

My recent experience was phenomenal…read more BRITTANI MARIE FILEK PA was the best surgeon I could have asked for! She was warm, empathetic and very knowledgeable. She made me feel comfortable, even though I was nervous. Dr. Filek also checked in with me through the whole process. The numbing process was painful, but she paused and offered breaks when I needed it. She also was very careful with the incisions. She used the smaller scalpel and did small cuts. I got 6 incisions total. They are healing up great. Dr. Filek was truly amazing. Wonderful doctor all around!

A medical emergency is defined as "A medical emergency is a health condition or situation that…read moreneeds immediate medical attention." Immediate is defined as "occurring, acting, or accomplished without loss or interval of time." My wife's visit to the emergency room makes no sense to me. Her primary care physician's nurse told her to make an appointment with a doctor (with first available appointment in 4 days), or go to the ER. We chose the ER, but, not before sending me to the gym to exercise, so that she could fix her hair. I understand the ER has more equipment than doctor's office, and even urgent care. It seemed wrong to go to the ER when it was not an emergency. St. Jude ER was vastly different from the ER in Canada that we just visited, where it was a real emergency. We showed up at 5PM and registered. The triage nurse saw us almost immediately. We saw the doctor within an hour. The doctor followed up on the care that my wife received in Canada and ordered a CT scan and some bloodwork. Everyone that we interacted with was nice and professional. They all knew what their job was. I'll take this over universal healthcare in Canada any day where it took 6 hours just to be triaged! Even though we spent four hours at the ER, the time went by quickly because the the process here at St. Jude is just so much better. It was a good experience. I don't want or need to experience them any more. Hopefully, I will never come back.

St. Jude Fullerton's ER demonstrated a serious breakdown in basic patient care. After misdiagnosing…read morethe same symptoms on 7/31 as a "pulled muscle," we returned on 8/10 with lung fluid confirmed by urgent care. The patient then endured seven hours of untreated chest pain because the ER doctor refused to act without radiology, which took ten hours to respond. Pain relief and antibiotics were only given after multiple complaints, and the doctor admitted he was "finally making a decision without radiologist confirmation." The pneumonia diagnosis confirmed after discharge. This level of delay, misjudgment, and lack of urgency is unacceptable for any emergency department. It's too bad I can't give a negative review. In addition, try speaking with Patient Care Relations only to be directed right away to voicemail with a message that call will be returned IN two days, not within two days.

We would like to sincerely thank the two wonderful RNs, Amber and Charlie who took such great care…read moreof my loved one at Orange Coast Memorial Hospital. You are both incredibly caring, patient, professional, and compassionate. Your kindness, gentle manner, and dedication made us feel safe and comfortable during a very difficult time. We are very grateful for you two. Your kindness and excellent care meant so much to my family Highly recommended!

I had to go here recently for a relative who was admitted here unexpectedly…read more Fortunately, the staff provided excellent care and my relative was released within a matter of days. The staff checked in on my relative regularly and expressed care. I also got to check out their GIFT SHOP on site which was pretty cool and very reasonably priced. They have a lot of nice things in there. They sell kimonos, cute mint and pill boxes, hand towels with cute designs, glass and plastic hummingbird decorations, and much more. I definitely did not need to walk into the gift shop, as I walked away with some gifts for myself :) Thank you for all you do. Yelp Review #46- 2026

I'm still in the emergency room and both the Nurse and Doctor in charge of my care have been…read morelovely'. Professional, communicative, thorough, and compassionate . Thank you Nurse Avi & Dr. Ayalin.

A BARBARIC experience. Not for the weak at heart. We were coerced into getting the baby induced by…read morea nurse. The 2 rooms we stayed at were like refrigerators. Soooo freezing! The lighting too dark and creepy. We were told to stay longer due to baby might get jaundice. They even said the baby would probably be admitted to CHOC. When I said, "Call the police if you need to, this hospital is no place for a baby. We're going home." The head started angrily yelling at my daughter who got little sleep for 2 nights. They wanted us longer for $$$$. They are hurting for $$$$. It's been 5 months and just got a bogus bill. See how it says FOR BILLING ONLY. We never saw this doctor. I looked her up. It's to charge more $ and get away with it.

I recently visited the emergency room due to a tailbone issue, and I want to extend my deepest…read moregratitude to everyone who helped me through my surgery. It was truly amazing to see such dedicated professionals at work. Everyone was so patient, kind, and supportive throughout the process. A special shoutout to Rayleene Miranda, who assisted me--she was incredible! Despite being a student, she carried herself with the professionalism, knowledge, and compassion of someone far more experienced. She made me feel comfortable and reassured during a stressful time, and her wonderful personality made all the difference. Thank you all again for the exceptional care and support. You are truly appreciated!

Horrible customer service. The front desk receptionist was rude to the customer in front of me and…read morecarried that exact same terrible attitude into our interaction. She was dismissive, lacked basic empathy, and made zero effort to understand my situation. I will be taking my business elsewhere and won't be coming back.

The staff was amazing. They knew what they were doing and made me feel very assured. I would rate…read morehigher if I could.

I had to present here for an incident and the staff were all friendly and knowledgeable. Check in…read morewas easy and I was seen within minutes after filling out paperwork. My nurse team Jenny and Neri were sure I was made comfortable and kept me medicated according to my needs. Naturally, no one likes to present to the ER, but being treated here, and on the hospital side left me with nothing but positive things to say. I'm very grateful for all the hands that went into my quick recovery. Side note: The food here wasn't terrible either. Hospitals typically have a bad rap for barely edible meals.