My daughter bought her first adult car. I went for moral support. Entire staff, especially our…read moresales rep Lito were friendly, informative, and patient. We didn't feel sold.

The service team at Bergy's is top tier. Easy from beginning to end. Service writer Chris was…read moremore than professional and helpful during the entire process.

Sales associate Joe DeFillipo, at North Penn VW, made the entire experience of purchasing a car…read moreincredible. He not only facilitated the sale seamlessly, but he went over and above to incorporate many teaching points about the car's complex options as well. No other car salesman that I have encountered has ever gone to the lengths that Joe did. He definitely turned an otherwise joyless task into a fun experience!

My check engine came on my VW. I went to NPVW on 309 and made an appointment. There were several…read morereminders of my appointment. Good communication. I waited for the car. I also requested an oil change. Jim visited me in the waiting area and told me the evap sensor was bad. The repair was under warranty. I paid the bill. I received a call they charged me too much and credited the overcharge. Honest people at North Penn VW. They washed my car. I am very happy with my experience. Nice dealership.

Great service from ease of scheduling appointment, drop off and pick up, to politeness and…read moreknowledge of service personnel and receptionist cashier. The feeling of being treated as a respected service customer is alive and well at Bergey's. Highly recommend.

I purchased my 2025 Sportage from here because it is close to my home. The sales department here is…read morephenomenal, however, the service department is the worst. I have called numerous times to try to get an appointment and it's always, "Service. Please hold." You are kept on hold for quite,a while, forcing you to call again and again until someone actually offers to help you. Once the service is scheduled, then it's smooth sailing from there. The mechanics are very skilled and the service consultants are very polite and helpful. This truly needs to be addressed or I will arrange my service at another Kia dealership. Makes no sense.

I reached out to Mazda saying, "look, the past should ideally be the past but I want to give you an…read moreopportunity to fix this" *suspense music* No answer. Amanda, I sent you a very nice email, explaining how I'd gotten dozens of messages about my review from people, the post itself has 17k views and if just 1/10 of 1% of people who were going to buy a car from you decided not to, you're looking at 1/2 a million dollar loss. You would think that even when I said I plan to buy THE SAME CAR again, newer version of course and said I also have John Kennedy Mazda I can go to, something would have clicked and she'd have thought "I can get rid of a review that's really cost us money and likely sell him ANOTHER CAR by fixing two small things on the car". (Window motors) I didn't ask for money, I asked for nothing other than "let's make a better second impression" and meant by both of us. *crickets* I truly hope you're outsold by your competitors as your customer service is dog water

Bought a CX-5 from NorthPenn this week. this was my second transaction with them and it was perfect…read morein every way. Reached out to my salesperson "Dan" when I saw the vehicle on their website. Despite it being his day off he responded quickly, worked out a great deal, including a trade in and got it done. I went in the next day for delivery, the vehicle was out front, all polished up and ready to go. Dan came in early to make the delivery fit my schedule. Completed the paperwork quickly with the finance manager John, who was also great. Can't say enough good things about this dealership

Great experience here. The salespeople and managers are very helpful and low pressure. Really…read moreattentive to my family's needs. Highly recommend to anyone in the market for a new Honda

When I purchased my 2026 Honda Ridgeline, I paid for running boards to be delivered and installed…read more It has been over a month and it still hasn't happened.

I drove from VA to purchase a 2015 Mini Cooper Roadster. I worked, long-distance, with Sage Rausher…read moreand he was AMAZING in answering all of my questions and providing plenty of pictures - he even sent a "walk around" video so I could feel comfortable driving over 5 hours to purchase a car. He was patient, kind and incredibly helpful. There was a slight hiccup post sale, but Sage and Used Car Manager Larry (Peruzzi) did everything they could to make it right. In an industry where the word "integrity" is often lost, the folks at Peruzzi were responsive, honest, and ethical. I couldn't be happier and HIGHLY recommend Peruzzi Toyota!!!!!

Do not buy a used car from these people. Bought a used toyota and it has insane amounts of…read moreundocumented, slap-job damages & "repairs." OVERPAID initially already, and then the car began to fall apart. Just dropped one thousand extra dollars. I had them ship it to their partner dealership and nowhere along the line did anyone document that it had copious amounts of hidden damage. Huh, I wonder why. I cannot afford to fix the body and engine so I'm going to spend $1k on the OTHER damage, and then drive on a prayer.

I purchased a used 2007 FJ Cruiser with a cash purchase. My salesman, Dan Highes was professional,…read moreand recommended a used Toyota FJ Cruiser to replace the Jeep I have had for 17 years, and allowed me to test drive it. I lightly negotiated on the already reasonable price, and requested that the car be undercoated and alignment fixed. Both of those requests were met to my satisfaction, in addition to them detailing the vehicle for me. Dan was great to point me in the direction of the perfect vehicle. It would have been nice to go over all the features of the vehicle in more detail as I discovered there are a few off-roading buttons that I have no idea how to use, but almost accidentally pressed on my drive home (A-Trak, Differential Lock). However, with the internet, I'll figure out what they do. Not a big deal...but I would recommend that they acclimate the sales people with all buttons and features so that they can de-brief customers on all functionality while at the dealership. The only drawback during the purchase process was spending well over an hour sitting, waiting to pay for my vehicle. Since the price was agreed upon on my first visit, I was hoping to be in and out quickly and on my way to get some dinner. I arrived at 7:15 and left just before 9:00. That's very long when all I need to do is look at the vehicle, and write a check. On a positive note, their personnel are professional and personable. They met my minor vehicle requests without any issues. The dealership is clean, and modern looking. The music is lame but they have to already know that...I was only there for about 2 hours and the music was bland-rock. I don't even know if that is a music category, but it is the only way I would describe it. Ciocca is a car dealership...it should be fun and exciting to look at cars. Get some tunes to match. Their salespeople and customers will thank them for it. Overall, Ciocca is a very good business with good, ethical people. I trust them.

I should have looked at the reviews on here before I took my Bronco in for "The Works". They…read morehaven't had more than a 1 Star rating since March 10, 2020 when nobody was allowed out of their homes. Anyway, I took my 2023 Ford Bronco Wild Track in for the Works and figured it would cost around what it did the previous time I took it there which was $75 (roughly). I dropped it off on Saturday morning and it was done as scheduled, but I got a text alerting me that everything checked out and that I need nothing. The next text message asked if I wanted to use my Ford Pass rewards worth $155.00 towards the cost, so I promptly replied YES to the text. I dropped my wife off to go in and get the keys and she said that she had to pay an additional $47.42. $202.42 in total since I guess they had to literally send someone to the Strait of Hormuz to get my oil. Regular Synthetic Blend as recommended, by the way. I made a few calls to speak to someone, but it seems they don't care so I'll go somewhere where they have less losers for employees.

We got a Toyota, and the car is running well. We had a minor issue, and Brian Nickett was helpful…read morein solving it. We highly recommend Carshop in Hatfield; their cars are worth the price, and their customer service is nice.

We just bought a car at Carshop. EVERYONE there is: respectful, kind, professional, gifted craft…read morepeople who enjoy the work they have perfected. The horror of buying a vehicle (especially on Halloween) was replaced by quality people who know their trade. Thank you!

After having problems with my local Nissan dealership; I have found the one that cares & does the…read morejob well & they warranty their parts & work. I only take my Nissan here for all repair work.

I would put zero stars if i could. They sold me a lemon and refused to make it right. My 2017…read morenissan sentra has needed TWO TRANSMISSIONS already and now IT NEEDS A THIRD! IT ONLY HAS 113,000 MILES! Nissan doesnt build quality cars anymore and Montgomeryville nissan doesnt stand by their own repair work. They are frauds, total phonies, selling lemons to unsuspecting members of our community. These people need to be stopped. Something must be done. Theyre crooks.

Sales staff was very nice. Although having cars listed on line with a price they dont actually know…read morethe condition of their inventory. When problems are pointed out about a car the redponse is it hasnt been through service yet. Their appraiser is a typical used car lot appraiser low balling estimates and claiming that parts of the car they are appraising doesnt work. The cars on the lot dont have any pricing on the windows. You either have to look at the web sight or talk to sales.

Avoid at all cost.... Service manager is unprofessional, Quick to take your money though better…read moredealers out there