I have been waiting for my dentures for several weeks beyond the two weeks or so I was told. Very…read morefrustrating. Very nice people however I went there for dentures.

Lot to say here, Oct 6 2024…read more A huge turnover in his staff, almost weekly. Now just him and one assistant. Last time I emailed the office, "She does not work here any longer. Impossible to contact the office, have to leave a message. A root canal just last week, few days later not healing as it should. Below is an email I sent the Dr. yesterday. I'm in a lot of pain. Dr R said "Rx called in." I took public transportation to Yokes in the rain, Pharmacist said I do not have an Rx for you! I have a dentist's appointment on Monday at 8. My new dentist found an infection and Rx Sent. The pharmacist was shocked I was sent home after my Root canal with no Rx!

I was visiting family here in Spokane from LA for7 weeks. I needed a cleaning and contacted them…read more Judy at the front dest was awesome, friendly, entertaining and accommodating. She scheduled me in with-in a few days. They did a great cleaning, and, oops, found a small cavity. Dr Weber was nice enough to stop in just to introduce himself and say hi. Now thats sweet when they'll take the time to do that! Judy worked with me and my crazy schedule and was able to get me in a few days later due to a cancelation to take care of the cavity. I also had a problem with a sore tooth due to a very hold root cannel, Dr. Lori Weber was able to take care of that as well. They and their whole staff made me feel like I'd known them all for years! Crazy to say, but I look forward to seeing them again, next cleaning! Thanks, Best regards, Colby

I went in for Invisalign and that process was good but when it came time to do other work I was…read morescrewed out of thousands and thousands of dollars. I asked three times, two assistance and the dentist himself, before having a procedure done if insurance was going to cover it and was told yes, all three times. I had concerns over whether or not my procedure was medically necessary or would be considered cosmetic and was told it would be medically covered. In the end the insurance denied the claim saying that the dentist did a procedure that was more expensive than what was needed and should have offered or provided a different procedure. I was never presented a second or alternative option and I was never told one might not be covered over the other. No preauthorization was sent prior to the work being done. I argued for months and even appealed with insurance and in the end Weber dental just threw their hands up and said oh well, here's a bill for thousands of dollars. They refused to accept any responsibility and refused to help me with the cost at all. They did allow for me to make payments but it took me a very long time to pay it off.

I can count 5 times in a row where Aspen dental either had to reschedule me cause they had a tech,…read moreor they make you wait a long time because they are behind. It has become clear to me over time that my time is not valued here. Aspen does not adequately staff their business for some reason.

WAY to expensive. Doctor was too busy upselling products and lecturing about tooth care too…read moreactually listen to his future patients.

I switched dentists since my wife wasn't going to switch and try my dentist as well as her son and…read morefamily all go there. It was a teeth cleaning, x-rays, and so on. Melanie was my hygienist and all went well! As much as I hate the scraping tool, she was a professional and the scraping was minimal. The staff at the front desk were all courteous and friendly and make you feel very welcomed and appreciated! Most of my teeth work have been done already so hopefully my oral health will continue for the next 20 yrs or so!!! Thanks to the ladies that gave me goodies galore such as coffee thermos, water bottle, shopping bag, etc etc! I'll gladly advertise for you as well as pass on recommendations.

Evergreen Cosmetic & Family Dentistry is the absolute best Family Dentistry in Spokane, WA. I've…read morebeen seeing Dr. Walpole and Dr. Hood, since I was a little girl. They use state of the art technology and treat their patients with the highest level of integrity and respect. They also have massage chairs and the most amazing chapstick. I highly recommend them!

I cannot say enough positive things about this dental office! Right off the bat, the ladies at the…read morefront desk are incredibly nice and welcoming. There is a full coffee bar and your order gets taken before your appointment so your drink is ready right when you leave. The hygienist, Nikki, was the most sweet and caring person and made my first appointment incredible. She was very kind and explained the entire process to me, what she saw on the monitor, and why the treatment plan was recommended with opportunity for me to change if I wanted to. Dr.Derek was very nice as well and both were sensitive about my oral history as well as genuine with how we will move forward. This office puts every other dentist I've ever had to shame because Dr.C's office has the most competent and knowledgeable crew you will find in Washington. They even have products on hand you can buy like xylitol paste which saves a trip to the store. I'm excited for my next appointment!

Great care, staff is experienced . And they care about the patients. Non judgements about quality…read moreof teeth

We recently moved to Spokane Valley and saw the great reviews at Spokane Valley Dentistry. My wife…read moreand my experience lived up to the expectations. This dental office is friendly and very thorough. They have the latest technology and equipment. We're so glad we found this dental practice.

I am not one to admire Dentist. However I must say that after my second visit I'm willing to allow…read moreDr. Conway to probe further into my delinquent dental-hygienic mouth!! I have lots of anxiety and post traumatic symptoms from years of dental treatment. I was made to feel at ease even in the waiting room. Dr. Conway is absolutely the only Dentist that I've met that cares about mental health. I work in the mental health field where we allow clients to be in the driver's seat. This is what Dr. Conway does. He allows you to be the one to make the decisions and to say how you feel about the type of care that you're given. I was never once insulted or reprimanded for my lack of good oral hygiene. I take full responsibility for my negligence. Dr. Conway takes full responsibility at staying nonjudgmental and super gentle and careful while treating me. I had to have a crown removed and thought it was going to be a lot more problematic. Dr. Conway was able to remove it with very little discomfort and I am going to go back. I recommend him as a dentist!! Kudos to his amazing assistant and office staff. If you're like me and you are nervous about seeing a dentist after three or more years, check him out. I don't have dental insurance but I do have care-credit and it's working out great! You could ask any questions. The office staff are extremely caring and wonderful.

Kind, friendly, welcoming are all words I'd use to describe the staff & my visit. I haven't been to…read morea dentist in years & have always been nervous or scared about going again, but with one single visit (so far) & how nice everyone was that has changed.

Very friendly staff! I am terrified of the dentist, and have a mouth that needs a lot of help which…read moremakes things scarier, but literally everyone that I have ever encountered that works there is an absolute pleasure and make me feel comfortable. 10 outta 10 would def recommend :)

As far as care goes they seem knowledgeable and do a good job. (From what I can tell.... but time…read morewill tell as these are all initial appointments...) As far as respecting clients time not so much.... I always expect dental appointments to run long, but when I schedule an appointment at 8, I expect to been seen at 8, not 8:30. Three appointments and all three have been 20-45 minutes past the check in time. Once I was willing to forgive, twice I was annoyed, third time is unforgivable. I will say, I was told we never checked in to the 3rd appointment, but after waiting in line for ten minutes (it was very busy and the people ahead of us were not prepared. We were also fifteen minutes early because we have quite the drive and I don't like being late) spoke to a receptionist we had worked with at another location as well and she assured us we would be seen shortly, so on my end I did what I needed to do. Once back in the exam area we typically wait another 10-15 minutes. They seem to really struggle being ready to go and again all three times things were missing and they had to go looking for the supplies needed to complete the process.... Now it might be a bad time where they have a lot of new staff, but 3/3 tells me this is a systemic problem not an individual training issue. And the only staff we encountered more than once was the receptionist. We went to three different offices for our appointments so not a particular office either. Overall their staff are friendly, they just don't seem super confident or prepared.

I went in there just to get an exam and cleaning, but they told me how they couldn't see me because…read moremy gums were too bad and said I was in pain when I wasn't. Meanwhile I couldn't shake the feeling they didn't want me there as a result of me being on Medicaid. At the end of the day, if you're on Medicaid, don't even bother going here.

Dr. Olson, her hygienists and her office staff are warm, personable and have the utmost…read moreprofessionalism. My family has been using their dental services for a couple years now and we couldn't be happier. They are knowledgeable, thorough and super supportive. We feel very lucky to have found this office.

Stuck with half a tooth. Dentist decides we do half a root canal on May 11th. For 20 days I have…read morebeen trying to schedule the other half so that can eat on the right side of my face. I was told June's calender was not available as if you can only schedule stuff per month. We'll here i am june 1st and im told there is no June openings I called everyday the last 7 days. This is beyond ridculous.

Everyone is always so friendly and really know how to comfort kiddos! Kori at the front desk is the…read morebest!!