I am sharing my experience with the service I received from Carl's Mower regarding my 2-year-old…read moreHonda HRX217 self-propelled lawn mower. My experience has raised serious concerns about their service practices, warranty support, and customer treatment at this Honda dealership. On April 17, 2025, Carl's Mower performed a camshaft replacement under Honda's official safety recall warranty service. During this service, they also replaced the mower's carburetor without my prior knowledge or authorization. I submitted a written complaint to Carl's Mower about replacing the carburetor to which they responded by stating they would strive to improve communication. On May 8, 2025, I had to return the mower to Carl's Mower because the mower would no longer idle - an issue clearly related to the newly installed carburetor. Later that same evening, I received a voicemail saying the mower was ready for pickup. When I arrived the next morning, May 9, the sales representative asked if I had used any ethanol-containing gasoline in the mower since their warranty work to replace the camshaft. I said Yes, I used regular unleaded gasoline from the gas station which contained up to 10% ethanol (E10) - which fully complies with Honda's published fuel recommendations. Despite this, they refused to perform any adjustments under warranty, citing the use of ethanol content gasoline was a disqualifier, and that I would have to pay to adjust the carburetor idle. I pointed out that even the Honda Owner's Manual (WPC.204008.2021.04) on page 15 explicitly states that gasoline containing up to 10% ethanol (E10) is acceptable. The representative stood by their decision and reiterated they would not perform any service unless I would pay for it. I refused of course and asked for my mower back. To my surprise, when I left the building, I found they had strangely already loaded my mower into the bed of my truck without my knowledge or consent. After bringing the mower home, I personally adjusted the throttle cable to correct the idle issue. But when I went to fill the fuel tank, I found a significant amount of dirt and debris inside the mower's plastic fuel tank - as if a handful of dirt had been thrown inside. I have used the same clean, filtered gas can for years and cannot explain the dirt contamination. The only times the mower has been handled or refueled were during Carl's Mower's camshaft recall warranty work and the follow-up carburetor service. I thoroughly cleaned the tank, the lines, tank filter and carburetor bowl, and refilled the mower with gasoline. There was no dirt or contaminants in the gas tank. Since then, the mower has run without issue, and no further contamination has appeared. This experience leaves me deeply concerned about Carl's Mower's service integrity: * Unauthorized part replacement * Not providing the old carburetor part when requested * Refusal to provide follow-up service on their own parts replacement work * Misrepresentation of Honda's safe fuel guidelines specifically regarding the Authorized use of 10% ethanol containing gasoline * Apparent mishandling or contamination of my mower's fuel tank Based on these events, I no longer trust Carl's Mower and will never return, choosing to take my business to Lynden. I am also disappointed that such a dealership represents the Honda brand, which I have long trusted for quality and reliability in my mower, pressure washer, and generator for decades. Customers deserve authorized service centers that act professionally, follow manufacturer safe fuel guidelines, and treat warranty claims with integrity.

I'm somewhat conflicted on my review but here it is. I am a return customer but may go elsewhere…read morefor future lawn equipment needs. The good: This is a great local business if you're in the market for yard equipment. Staff seems to be knowledgeable and provide several options for whatever you need. The store is clean and easy to navigate. When purchasing a chainsaw, we received a personal demonstration with instruction. You certainly won't get that at a big box store. Could be better: It's very annoying that, on one occasion while shopping with my husband, Carl primarily spoke to him. I was the primary consumer, asked questions, and made the final decision when selecting a chainsaw but received only a few glances. If you are a lady, you understand how rude this is.

After a horrible experience with a Bellingham hardware store, your staff went above and beyond to…read moretry and locate the items I needed. I handed them a fitting (I did not know size of) that I needed a tap and die set for and they took the time to figure out exactly what I needed. Even though they ended up not having everything on my list. Thanks again!

I walked in on a Saturday looking for a compression angle stop. I have no clue what it is except…read morethat it is a plumbing part. My clueless expression must have shown on my face because the gal at the front desk ask if I needed help. (I later learned her name is Lily) she lead me to the plumbing section and spent some time looking through the rows and rows of straight stops and angle stops hoping to find the right fit. After 5-10 mins she got another staff's (Gabriel) attention asking to help. So together after several minutes and few trips back and forth along the plumbing aisle, they patiently figured out the difference in size fitting between a copper & iron pipe. In the end, Gabriel found the angle stop that fitted the water filter to my bidet. Shout out to Lily and Gabriel for their dedication to assist customers in need. The management should be proud of these two team members.

Needed parts and advice for emergency Pex plumbing repair job. Very helpful staff-Julian and…read moremanager-Kimberly helped me find all the right parts for the job! When I got home I realized I neglected to buy a short piece of Pex. I called them at 5:55 pm and they stayed open until I could return!!!! I finished the job! No big box stores would ever do that!

Wow.. Katie helped me out and knew instantly what I needed.. I had been in there twice already…read morethinking I knew what I was doing..but no! Then .. Katie to the rescue.. And she is really nice!. Great selection surprised me too.. And the value for what I got!

Wide selection of just about anything you might expect them to have. Propane special on Sunday.read more

I went in looking for one specific thing, found exactly what I was looking for, and discovered…read moreevery horse crazy girl's hevan. I'm sure I'll haunt the aisles frequently, just dreaming of the day I get to actually buy things for my future horse.

I haven't been here for a couple of years. I experienced their newly renovated store with fabulous…read moredisplays. Hundreds of color samples on a brightly lit wall. Easy to peruse and select colors. Big displays of all the latest painting supplies that include anything you might need for your paint project. Lots of inspirational pamphlets with photos to prompt possibilities for your color transformations. Very knowledgeable staff offers good advice on any paint project. I selected a color and they prepared a half-pint sample so I can paint it on my wall to see how it looks!

I have come in here twice. Both times, they were friendly and extremely helpful!…read more I will be having the exterior of my house repainted this summer. The biggest fear was picking the "right" colors. There are just too many colors to choose from. Also, most people, like me, do not know how different colors work (intuitively or theoretically). So, I just didn't know where to begin! That said, I walked in here without knowing ANYTHING (other than wanting to repaint the exterior). Casey was amazing. She listened to me carefully (although I was not very much of help as I didn't know what I wanted myself). She picked out a couple of brochures and directed me to this very useful binder "Color Inspiration and Ideas," which shows you common color combinations (see my photos). They have a very spacious showroom. I just sat there and went through the binder, picking out combinations I liked and excluding ones I didn't like. While I was studying the binder, she checked on me a couple times but she gave me the "space" I needed. She also directed me to the Benjamin Moore website to try out the color combinations I liked online. This is an amazing tool. You can upload a picture of your house and try out different colors on your house (and it's free)! After trying out many different combinations of colors online, I came in here again to look at the colors I liked. I was able to pick up some paint swatches to bring home. The lady who helped me was very pleasant and was able to find the colors I wanted quickly. I'd thought I would need Photoshop to "virtually" paint my house to see how it would look, but, thanks to Casey, I was able to do it for free on the Benjamin Moore webpage ("Personal Color Viewer"). So far, this potentially scary project has been very pleasant. In fact, I have learned a lot thanks to Stockton's Paint!

I am 100 percent impressed with Jennifer and Meryluz from Lyn's Draperies. They are exquisitely…read moreskilled, timely, and professional in every manner. The black-out custom Roman shade they made for my bedroom window looks wonderful, works perfectly, and was a serious upgrade. I recommend working with them for any window treatment you're considering.

I've never taken the time to write a review on Yelp, so the fact that I am doing it is a testament…read moreto how thrilled I am with the drapes & pillows Jennifer & her team made for me. My first custom order from Lyn's Draperies was almost 13 years ago when I began redecorating my home. Since this last project is my 5th, and for my new home, it's evident they produce top quality workmanship that keeps they're customers coming back.

If they sell stern and fosters I paid 7000 dollars and the buttons twist and are uncomfortable even…read morewith a cover. Sadly after 7000 bucks I spent more for a mattress cover

Service and knowledge were excellent. There was a good array of mattress types and prices were very…read morecompetitive.

Growsource is a local treasure. I always have more gardens to establish and landscaping to improve…read more I always look forward to seeing the friendly, welcoming staff. They often assist me by recommending specific soils and landscaping materials to maximize the productivity of gardens and aesthetics of landscaping projects. top quality products are by far the best value that can be found in Whatcom and Skagit Counties. I have found that it is more cost effective to pay the very reasonable delivery fee to have materials brought to the work site. Their delivery truck is specially well suited to deliver loads, threading the needle, where other trucks can't maneuver into such tight spaces. I look forward to seeing the woman that is in the pay shack and the very friendly equipment operators every time I find a reason to have my pick up loaded with their superb soil and landscaping products.

The service was really good except for one crucial thing. The delivery driver , who was prompt and…read morefriendly, dumped the soil in one big pile. It would have been really nice if he would have made multiple dumps to distribute the soil around. It would have taken him a couple minutes to save me a couple hours of shoveling by hand.