Ridiculous! Hours say the grooming dept closes at 9. Called at 650 to see if I could bring my dog…read morein to get a simple nail trim and was told the groomer was leaving for the night. Brandy the manager was less than helpful, then had the nerve to ask if I wanted to book an appt. No maam because I guess yall can close shop when yall want.

I had my dog's groomed here, both have been groomed multiple times at other businesses and received…read morenothing but positivity. I picked them up and there was an additional charge for handling that was not communicated to me. When we got home we noticed multiple cuts on one of ours dogs(that they did not mentioned to us) and he still had dirt on him. Would not recommend grooming at this location.

I've had a great experience shopping at PetSmart. The store is always well stocked with the brands…read moreI trust for my cat, especially Hill's Science Diet and Simply Nourish grain-free products. I really appreciate that they offer a wide variety of healthy food options to fit different needs. The staff is consistently friendly, helpful, and knowledgeable -- whether it's pointing me toward the right product or helping with questions about nutrition. One big plus is that PetSmart honors price matching with their website, which makes it easy to shop in-store without worrying about paying more than I would online. Overall, between the great product selection, fair pricing, and excellent staff, PetSmart continues to be my go-to place for pet supplies. The only issue I have had is that they don't carry a specific cat litter Fresh Step UNSCENTED clean paws. I don't like all those scented litters, since I keep my cat's litter box clean. September 2025

Very disappointing experience at PetSmart. We came for the dog egg hunt, but the employee at…read morecheckout was rude, loud, and unprofessional. Clearly stated one egg per customer, yet the attitude made it uncomfortable. I'm a regular customer, but I won't be returning to this location.

This review is more so to spread the word about New Beginnings Cat Rescue where you can adopt a cat…read moreon Saturdays from 12-4 rather than Petsmart itself. NBCR is separate organization that fosters/ offers cats for adoption that just partners with Petsmart to showcase some of the available cats. I was able to adopt my first cat here with great joy! Everyone was super helpful and friendly with every step of the process, providing all the needed information and helping me feel more confident about pet ownership. Cai is thriving in her new home! :) When you adopt a cat you get a handy booklet full of coupons you can use at Petsmart to save money on supplies.

The employees kicked us and another group out before we could check out when we were in the store…read morebefore 9pm, but let another group finish shopping and check out after they made us leave??? Guess my dogs will have to starve because I couldn't get there well before they closed due to my work schedule. I will never come here again and I was a frequent shopper. The workers constantly have an attitude and deflect that on their customers.

14+ year old dog. Been taking her to get a haircut 2-4 times yearly. I usually go to the Richardson…read morelocation but they've been booked full. Decided to bring her to the east Plano location this year. Last visit was great, but this last visit was the worst experience ever. Overcharged. $79 for 14 years and signed check in paperwork with that price. Charged $99 at pickup. Groomer was rude, i complained but there's no point in arguing with an idiot. Paid and picked up my dog. Dog was still wet. Not damp, wet. Super uneven cut, and I found this wonderful surprise when I got home. (See picture) I get that it's the holidays and it's busy, but these dogs are our babies and we're trusting you to care for them. Also heard a lot of anxious dogs barking in the back and witnessed another groomer very roughly drag a dog in from the bathing area by the collar and basically throw him up on the grooming table (probably a 60lb dog)

Slow in-store/ curbside pick ups. Rude employees. This is the worst Petsmart location I've been to.read more

I am currently doing the pre-agility 2 class with my dog Dixie at Dallas Dog Sports. I initially…read morechose to start training Dixie here after reviewing a few different agility training places in the Dallas area. It definitely has not disappointed. Dogs learn the basic commands such as sit, stay, lay down, how to walk on a leash, etc. but basic agility principles such as keeping the dogs attention on you and increasing speed are also taught in the pre-agility classes. Your dog definitely has to have a good grasp of the commands to graduate to the next class and that will only happen if you are willing to work with your dog daily in between classes. If you really want your dog to learn and if you are willing to put in time and effort to be a good trainer Dallas Dog Sports is a great place to take your dog to learn obedience and pre-agility.

I love how ALL breeds are welcome here! The owner has not only a border collie but a miniature…read morepoodle that is in training for agility! I have been a student with my dog, a Cocker Spaniel mix, for 2 years. I started classes with a second dog, a pb Cocker, about a year ago. My experience with EVERY instructor and the facility itself has been nothing but wonderful! My pre-agility instructor was/is extremely patient and at the same time honest with people about general traits of each breed. It is reality that a beagle is going to react differently to agility exercises than a great dane!!! If someone is told that they need to be aware of trait A,B or C, or that perhaps extra attention should be spent on training something specific at home rather than be offended and say rude things they should take into consideration the instructors experience and years spent doing what they do! People get out of dog training what they put into it...the dogs don't train themselves because we show up at a class one hour a week. The facility of DDS has extensive equipment kept in very good condition, the grounds themselves are well kept. The instructors are more than willing to give personal attention where needed and every one of them keep their classes in order, especially for beginning dogs where there is a higher probability of reactive dogs not used to being in in these situations. If there is any doubt about the ability of the trainers at DDS, or the wide expanse of breeds trained, go to the website and look through the ring of honor listings...that speaks for itself! I love DDS. The programs there have enriched my life and the lives of my dogs. Thank you, DDS!!

Our two giant schnauzers have been coming here for years and we all love it! Very professional and…read morefriendly. The owner lives on site so your dogs are never alone when boarding. Our veterinarian recommended Cloud Nine to us as she takes her dog as well.

We had a great experience here. Our dogs are not used to going for doggy daycare, but were very…read morehappy when we picked them up. They were fed, and played all day. The owner, Gene, was very helpful and accommodating. We will definitely go here again when we need daycare.

Love this location! The dog wash station is great and has shower stations that make it really easy…read moreto bathe your dog. They do not have the metal wall stations like other locations, which makes it way easier to reach your dog during the wash. They had plenty of clean, dry towels and had a couple of good shampoos and conditioners to use. We had a great experience and will be back to the Allen location for sure. The staff was very friendly and helpful after us not having a terrible experience at the Plano location.

Very disappointed with our experience at Pets Plus in Allen. My daughter and I stopped in to pick…read moreout a couple small African cichlids for her aquarium. She was carefully working within her allowance budget, and the tank was clearly marked at $4.98 for assorted African cichlids, which is where we selected both fish from. Unfortunately, when we got to the register, one fish rang up at $20.99 and the other at $19.98. The explanation we were given was that the fish sometimes jump between tanks. While I understand that can happen, the store has dividers/partitions available and could easily separate or properly label the fish. At the very least, someone could have informed us before we spent time picking them out and getting excited about bringing them home. It was especially frustrating because my daughter was trying to responsibly budget her own money, only to be blindsided at checkout by prices that were 4-5 times higher than advertised. Accurate labeling and communication matter, especially when families and kids are shopping.

The groomer did not know I had an appointment and acted rather put out. When I picked up my dog,…read moreshe tried to charge me $10 more than I was quoted and started to argue with me, but then out a lid on it. The grooming was okay, nails were nice and short, but my dog has itched so much since I picked him up.

Great service and easy to schedule. I chose this location because of convenience and availability…read morequickly

If you're searching for a hidden gem to get your fur baby pampered, look no further than Jinx…read moreMerlot. Don't be thrown off when you pull up to Storage King USA--it may look like you're about to store your boat, but what's inside is pure magic for your pup! Once you walk through those doors, it's like a doggie day spa with top-tier groomers who treat your pets like royalty. These folks don't just groom; they're passionate! Prices? Let's just say they're reasonable enough to keep both your pup and your wallet happy. Their competitive prices keep me coming back.

We love the staff and especially Hayle, who grooms our little girl. We've been clients for over a…read moreyear now. Wouldn't go anywhere else.

Great staff, very helpful! Good prices and service!…read moreI love that this store is in my neighborhood! So convenient!!!

I came in for some digestive aids for Charlie. I went in and started on finding a different variety…read moreof foods, gravies and treats that help with digestion. They have a big variety to choose from. As I walked to the counter I noticed the dog treat display that resembles a bakery full of colorful treats. The value is great. I love how they have a donation box for the local Wylie animal shelter.