I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

Dr. Deyerle has been my dentist for many many years. Friendly, excellent dentist who cares about…read morehis patients. Judy at the desk is friendly and knows what she is doing. The office is lovely and so are the people. Always on schedule. Fair pricing.

I had my first appointment at Dr. Irby's office today and I was very impressed. Everyone that I…read moreinteracted with (the front desk receptionist, Ashley the hygienist, and Dr Irby ) were all kind and welcoming. I was there for a limited exam and luckily they were able to do same day care. They were very thorough. I look forward to becoming a regular patient at this office.

I am thankful to have received care at Irby Dentistry on Friday (September 19, 2025). I had…read moreexperienced a worsening tooth injury the day before (September 18) that needed immediate alleviation. I was able to book the appointment within the day of the injury. I was in great pain upon arrival at the visit. I received compassion for the state of pain that I was in. After experiencing great physical pain for the better part of a week, the staff's kindness contributed greatly to fixing the injury well before it was physically resolved. Thank you Irby Dentistry!

Best dentist I've ever been to. very clean and professional. best cleaning I've ever had will…read moresurely refer everyone I know.

I like Dr. Lowden a lot. He was recommended to me by my children's dentist, Dr. John Davis. He's…read morekind, caring, and concerned. I've been a patient for a handful years now. I thought my dental insurance was lousy, but it turns out my previous dentist had outrageous charges that weren't covered. Dr. Lowdon's charges are typically always covered. His office is clean and tasteful decorated. The waiting area is large, with comfortable chairs. The staff is friendly and competent. My hygienist is usually Tammy .

I have been extremely happy with all aspects of Mill Mountain Dentistry. Professional. Caring. Best…read moredental care I've ever had.

I would have rated 0 stars but not an option. appt was 50 minutes late and then had to be forceful…read moreto get back as I had another appt 1 hour later. But Dr Sydris is the only reason I ever went to MMD and the staff was friendly. The staff now are nice but not attentive. I walked in and one lady was in the phone and the other ignored the fact that I was there. Will not be returning of course.

Personally my experience at the office was very satisfying. I think I have found my new dentist…read moreafter having two appointments there. I saw Dr. Amanda Johnson for a couple small front fillings and her knowledge and artful eye with cosmetics/asthetics and redoing couple I was not happy with from another dentist was great. She has a lovely demeanor and calming manner. I am very pleased with the work I had done and the office environment and staff. The hygienist name escapes me I saw but she was very good and had a great personality. I give them 5 stars and they are my new dental home and I feel sure they will take good care of my dental health

Both dentists are wonderful. They're thorough, skillful, upbeat, and offer great patient care. This…read moreis not a review of the dentists. Unfortunately, I can't say the same for the front office staff. After my last appointment, I was told that they would bill my insurance and send a bill for any remaining balances. That's fine, it's the normal course of business. Except I have never (still to this date) received any invoice from them in the mail. However, I just found out that my account was sent to collections. When I called them to ask what was going on, they said I had an outstanding balance (of around $100) and never paid. I told them I never received a bill. The receptionist then told me that her notes indicated that they called me on two separate dates and left voicemails and that they also sent an email. Completely embarrassed and thinking that I must have really dropped the ball (which is out of character for me) I apologized and told them I would get the account paid ASAP. Before hanging up, I confirmed my mailing address, phone number, and email address with them. They had it all correct. When I hung up with the receptionist, I checked my phone and saw where someone did call on both dates and left voicemails, but I didn't remember the voicemails saying anything about a billing issue. So I listened to them again NEITHER OF THEM said anything about a billing issue or an outstanding balance. They were about rescheduling 2 future appointments. I also searched through my email and found nothing from them. So... I really don't know what happened on their end. I know the US Post has been slow over the last year or so with everything going on, but I truly never received any communication from them about having an outstanding balance. I understand that a balance due is a balance due, but it's not like I had a $2,000 balance or some other huge amount like that. All I know is that they cost me $95 in collection fees. I don't want to say that their front desk staff outright lied, though that's how it seems. They are older and it could have been an issue with them not knowing how to send emails or maybe they thought they mentioned the outstanding balance in the voicemails, but they didn't and just forgot? I don't know. I can't speak for them. I want to add that through me, they've gained not only my household members, but 4 additional new patients (my inlaws, one grandparent, and a colleague), and we have all purchased the toothpaste, electric toothbrushes, and mouthwash that R&J sell. I've given them plenty of business over the years, and at this point, I'm sorry that I did. I've told my family and colleague what happened and we're all looking for a new dentist. Also, one other unrelated issue-- during one of my fist cleanings, one of the older hygienists made kind of a snarky comment about my teeth that started "at your age...", which wouldn't be so bad, except she said it with an obviously condescending tone. I really didn't appreciate that as I've always taken care of my teeth and was also easily 30+ years younger than that woman. One of the other hygienists later commented that the woman who said that to me was one of the dentists' mother. That was a while ago, so maybe she's retired now, but I've never had a medical professional address me with such a tone before or since then, so I think it's worth noting. That said, the other hygienists were always great - professional, gentle, and caring. The office also plays strange religious music in the lobby. It didn't bother me, to each their own, but it might be an issue for some people.

I have been going to Kyle Fitzgerald for 30 years or more and that says a lot, because if I don't…read morelike a doctor, I will not stay with them. The office is classy and professional and always friendly. Kyle has excellent dentist skills and he is gentle. Fitzgerald is now retired. Dr Fintel took over and he seems okay. Mary Ann has been my hygienist for 30 years. She is a great dental hygienist. She takes time with every tooth and has impeccable skills. You can really tell a difference when you have your teeth cleaned from her. There is no slacking whatsoever. I could not ask for better service.

I am sad that I have moved so far away that it is too far to have him as my regular dentist. This…read moreguy is fantastic! He really cares about his profession. He doesn't spend your entire visit trying to sell you a tooth brush. He has told me that his main goal is to help people help themselves with their dental hygiene so they don't need major services down the road. I know he is no secret, because his waiting room is always full. I believe they also offer ortho work, so expect loads of kids. Dr. Bunn is very thorough and extremely knowledgeable. His staff seems happy and helpful as well.

Dr. Bunn is an excellent dentist. Not only is he congenial and friendly, he knows what he is doing…read more He takes the time to explain what is going on with your dental health and actually shows you by dual wielding mirrors. He comes across and very knowledgeable and experienced, and seems like the kind of guy you want to go fishing with. Nice guy, but more importantly I was impressed with his thoroughness. I had to have quite a bit of work done because my previous dentist lacked that thoroughness and almost caused me to have a couple root canals (significant decay under two fillings). I have no dental insurance and I found the prices very reasonable. Office staff and dental assistants were nice. As long as he's in practice and I'm in commuting distance I won't go to another dentist. We're not sharks, we don't have rows of teeth ready to replace the ones we lose. Go to a dentist who knows what the hell he's doing. He's a good guy and he knows his profession.