After an unfortunate run in with what I think was a boulder, I needed collision repair on my car. I read all the reviews for shops in the area near my workplace and decided that Berkley Collision looked like the best bet. I took in the estimate that the insurance company gave me. Dave came out and and looked at the damage. He tried very hard to give me an estimate that was less than the insurance company's, and he was dismayed that it was only $50 less. But, as he explained, since it's a new car, he didn't want to skimp on parts, and I agreed. When I originally asked how long it would take for the repair, he told me it would be about 3 days, once the parts came in. That was perfect, as it was at a time when I was leaving town & wouldn't need it anyhow. When I took it in on a Thursday morning, Dave at first said that it would now be a week, but while we were on our way home, he called at around 4:15 on Monday afternoon to say it was done. I was so pleased to see that the car looked brand new again -- no more crumpled tire rim or front area. And I believe they cleaned the inside of the car as well, as it smelled fresh and some of the papers I had were in a different place. Add me to the list of people who say that Berkley Collision does good work. I hope I never need their services again, but I will certainly recommend them! read more

Berkley Collision - After (minus the arrow) - Body Shops Near Me - Berkley, Michigan

Great job on repair/quality of work/communication-- excellent team! Car before and after-- amazing -- you would never know car had been repaired/damaged!! read more

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Best quality shop in Oakland County. Outstanding service, took care of everything. Looked like new when I got my truck back.

Great job!!! Very good customer service. Very fast and efficient. Will definitely use them again.

They put a bad air flow sensor in and stripped the bolt and copped me an attitude- the service man was disgusting rude as hell the owner gave me a refund read more

(TLDR at the bottom) So I brought my car here because it was close and had good yelp reviews. Boy was it a mistake. I was in an accident and the front right of my car needed all new suspension. My car was there for 3 weeks before I started calling twice a week. Every time I called there was never a clear answer on a timeline, and half the time the guy at the desk said "I'll call you back later" and never called back. After many calls and after my car had been there exactly 6 weeks he answers the phone and says "oh yeah your car is done I was just about to call you" (seemed like a lie) then he says "we are having an issue with the brakes, the pedal goes straight to the floor. I can do you a favor and do pads and rotors for $650". I knew I didn't need pads and rotors so I took it to a different shop. And they replaced the caliper on the front right and lo and behold it fixed the issue. It was most likely damaged in the accident or somehow ruined while in that shop. Had they stopped to actually diagnose the issue rather than sell me on pads and rotors (which would've cost more after that didn't fix the issue) insurance would have covered it. And if it was damaged in the accident and I wouldn't have had to pay $260 to another mechanic. After bringing it to the trusted mechanic he told me I needed an alignment because it was never done at the collision shop. Even though an alignment was on the invoice. When I called to set up the alignment (that they never did) I was told I would get a call back and I did not get a call back. AGAIN with this. So then I called the next day and had to speak to someone else clearly did not care about the customer service. She was very rude when I told her I never got an alignment and how they should've diagnosed my brakes correctly. Eventually I get my car back and get an apology after this whole thing. But here I am still out $260. TLDR Took my car here, took 6 weeks and they were being sketchy/unclear about a timeline. Eventually called and all of a sudden my car was done but they tried to sell me pads and rotors I didn't need. Took it to another shop and it only needed a caliper that was damaged either from the accident or the shop. Then I took it back to Berkley collision because they never did the alignment that they put on the invoice. read more

From Dave at the front desk to the staff who did the excellent collision repairs... I appreciated the excellent customer service and quality work. When all was done, I felt like I was driving off with a new car. Now Berkley Collision is our family's GO TO PLACE! read more

I write few reviews but when I am impressed by a small business owner, I just have to share. You have to be very careful when selection a collision shop so I work off of referrals only. I was referred to the owner "Dave" of Berkley Collision. I had a lease to turn in and had side-swiped a parking garage cement guard. Ended up denting my door, handle, quarter-panel pretty bad. Dave inspected it and came up with a plan that would pass the lease turn in requirements that was less expensive than a traditional repair. So I opted to pay out of pocket vs an insurance claim. Well Dave did it in the promised time frame, so I did not miss my turn in due date, and did it $400 cheaper than the estimate. Wow! Very friendly service, professional, honest, and helped me achieve my goal affordable. Yes there is still honesty in the world. If you need collision work, I highly recommend. read more

I have never dealt with a more professional Body Shop than the Staff at Berkley Collission. So efficient and my car came out perfectly. The inside was detailed as well. The gentleman who helped me, Dave was so knowledgeable easy to deal with and overall was such a pleasure to deal with. I also received a phone call from Gary, the owner to make sure I was completely satisfied!!! I have already referred a few people to them. First class from start to finish!!! I highly recommend them!!! read more

Super impressed by this shop! They've helped me out a few times now and have been incredible. Dave is awesome, he has been able to help keep the costs down, as I'm repairing a car that's not worth much to begin with, and is always super nice. He even remembered me months after my last visit, which definitely earned more trust from me. Their work is some of the best for the price and in general. Will definitely be my go to auto body shop for the foreseeable future, I highly recommend them for anyone looking. read more

I have not gotten my car repaired here but have gotten a lot of help by these guys. Needed a few bolts/screws loosened up for my door and these guys helped in seconds. Got advise on how to paint a push bumper I picked up. And some other random help. These guys are ALWAYS busy fixing cars but ALWAYS have time to talk and help no matter what time of day. Thanks guys!! :-) read more

Berkley Collision - Doors all fixed up thanks to this place and all the helping hands!! - Body Shops Near Me - Berkley, Michigan

Dave at Berkley Collision is a stand-up guy who you can trust will do right by you. I brought my GMC truck in here and they did a fantastic job. They made everything with Allstate seamless. I have a hard time trusting car repair places (mostly because I've got no clue what I'm dealing with), but I definitely trust that Dave is out to give you the best deal he can and get you back on the road as quick as possible. read more

I've used this shop multiple times for both little and big fixes. When I needed $4K worth of body work done, they took great care of me and handled everything with the insurance. When I needed my brakes fixed they were fair, prompt, and not at all pushy. Today I took my car in for what I thought was going to be a much more serious issue and they took care of me, yet again. As a 20 something single female, I never feel like I'm being jerked around or overcharged. They keep you in the loop during the initial quote and as your car is being repaired. Really nice staff and in my experience an honest and reliable company. Won't go anywhere else! read more

I've always received great service at a reasonable price at Berkley Collision. They've been able to get me in, and back out, quickly. All the work has been perfect and my car has come back remarkably clean too. read more

Dave was knowledge based, & customer driven, went there because it was family owned! Highly recommend, happy to be part of the dance! Maggie Segal Novi MI read more

A hidden gem. They're small, but knowledgable and honest to a fault. I keep hearing rave reviews from friends I've referred there. If you've been dissatisfied with auto service you've gotten elsewhere, try them. read more

Someone smashed in the rear end of my car in a parking lot. I took it to Berkley collision and met Dave, a very personable guy, friendly and knowledgeable. He gave me a quote, contacted my insurance and handled everything! The work was beautiful and my car was cleaned inside and out when I picked it up. I would highly recommend them to anyone. read more

David and his team really went the extra mile to help us with our repairs and claim. Highly recommended!

UPDATE: Took my car to Royal Oak garage for second opinion. Car needs shocks. That's it. Called Rick (manager) back to let him know he miss diagnosed the car (third time in three months). Rick cussed me out using profanity and then hung up. Classy place. So if you want to get ripped off take your car to Berkley Auto right next to Berkley Collision. It's like throwing money out the window. read more

Berkley Collision is the only place I will take my '98 Subaru Outback for repairs. Even though it's an older vehicle, David treats it (and me) with respect. He really puts his time and effort into making it look as good as possible for the most reasonable price. He and his team are honest and hard-working, and are in this business for the customers, not for the profit alone. I would recommend this business to everyone! read more

Fast, friendly and professional. Went here for the first time due to an issue with my door opening and closing, and Dave was excellent to work with! Gave me a quick fix (temporary fix for free), a free car wash and a competitive estimate of what a replacement fender would cost. I know exactly where I will be going for all of my auto repairs from now on!! read more

This is the worst experience I have had dealing with a body or car repair shop. I brought my car in for a simple fix to replace something which they did do but they returned my car with a dent and scrape on the front left corner of my car. They even tried covering it up with white paint. They are denying that they did any damage to my car and won't fix it unless I pay to fix it. The man I dealt with was extremely rude and unhelpful and I would never recommend this place to anyone. read more

Berkley Collision - Body Shops Near Me - Berkley, Michigan

Friendly, fast & reliable service! I took my car in for an estimate that every other collision shop seemed to be scamming me with but Dave was helpful, kind & fair! He went the extra mile when he didn't have to & I appreciate that. I'm telling everyone that this collision shop is the place to go :) read more

Berkley Collision had possession of our Chrysler Pacifica for two weeks in order to do $5,000 worth of work to fix the van after a collision. We picked up the van and the next day opened the back to load things, only to find a big mess. Someone there used our van to haul cement mix or similar materials during that two week period, and left piles of residue. The Manager denied that it happened, but it did. read more

Used the auto care portion of the business. Very honest and helpful. Wish our world had more people and more businesses like Berkley Auto Care! read more

EXCELLENT service and workmanship! Was originally referred by someone at a dealership. I have had mechanical and collision work done (Subaru) and have been consistently quoted less than 2 other reputable shops AND the dealership itself. Dave is fantastic (knowledgeable and has always worked to offer solid options)! The staff is very approachable and handle all concerns with professionalism. Highly recommend this business. read more

I love them! I had 4 scratches on the hood of my car and they removed them for $25. This is an honest repair shop, and I'd recommend them to anyone. They even did the work in the same day I showed up. They're awesome. read more

Had a head-on accident and they fixed the external damage but never took off the tires to check for under-bumper or frame-work damage. (I know this, because my tires require a key and even I had no idea where we had stored the keys.) Took it back two more times with front-end noises and was told that my 2017 (it is 2018 right now) Escape was getting older and a small car and that these noises are normal. I had NO noises prior to my accident too. I ended up having to take it to RO Ford and they found the damage after removing the tires. Fortunately my insurance company (Cimcinnati Insurance) stood behind me as their customer and had Ford finish the job properly. No more noise now, thanks to RO Ford. read more

These guys did such a great job, and they were so fast! This is the first time I've ever had to get any work done on a car. So being a 'newbie'... I was afraid that these repairs would not go smoothly. I was so wrong! These guys walked me thru the process, and helped guide me thru everything... and, they were even patient with me while I asked a million questions! They offered me a loner car, while mine was being fixed, and it was refreshing to feel like this mechanic shop was actually looking out for my best interest! I'd definitely go there again... even just to be entertained by their manager, Dave... LOL! He's such a trip! 'Sigh... Sooooo happy to have my wheels back! :) read more

Just walked in and they fixed my bumper immediately. Nicest people. Jose was who helped me and he was awesome. Will be back if I need collision work in the future! read more

Derek and team are great. My husband just had brakes done and he's very happy. I have had Derek work on my car for a little while now.He is honest and organized as to adhering to appt. times.His team listens and are polite. Don't forget Berkley Collision next door. Another winner!I'm lucky to be living in the area so I don't feel abandoned if my "Old girl" brakes down. read more

Dave, Jose, and their repair crew are the best shop around. As a female, shopping for estimates is usually a process I try to avoid, but when I tried their shop, the experience was completely different. Dave treated me with respect, his team worked quickly and they had the best prices! I've only been back once (but rest assured), they have a customer for life. read more