These guys. What can I say. A building is a building but these guys are not just employees, they…read moreexemplify customer service! I have had my auto start for 4 years now and they NEVER fail to step up and fix what ails it. It's why I would not go anywhere else.

The crew just installed a new system in my sons vehicle. From assisting with selection, to the…read moreinstall and tuning this was an amazing experience. Their employees are competent, professional and friendly. Great job to all involved in this build.

If I could give them 10 stars I would. We are on a long camping and off-roading trip in our Land…read moreCruiser 200 series and needed a quick stop to get a few things done before starting on the Dalton. On a day's notice they fit us in, completed everything by 5pm same day, and charged a reasonable price. The cherry on top was that we forgot to unlock the spare on the swing out, but they figured out where the key to the lock was and unlocked it and rotated the tires then re-locked it and returned the key. Holy Cow! Great work!

The women at the garage are very kind and the service was same day. I really appreciate that. As a…read moresingle mom I want to warn others on a limited budget to get their oil changed elsewhere or do it yourself if possible. The oil change costs over $280. This shocked me, but I should have asked upfront. There was nothing special about the oil change in comparison to Chevron station. Comes with inspection and oil. Possibly this shop is meant for repair issues which they did get my electronics under control. I just felt like others could be spared expense for basic oil change. That hurts! ETA: Metropolitan Garage were very responsive. I know now to always ask upfront what to expect and the costs. Thank you for amending the issue Metropolitan.

The Ford dealership messed up my window during a recall servicing and I needed someone to fix it…read morewhile I was out of state so my car could be fixed. I was able to get an appointment quickly and they worked with me so someone else could drop off and pick up my vehicle. Badger Glass called me during the appointment to let me know how much it would cost and what the problem was. It turns out the window was not placed in the window track and it was a super easy fix. They helped me out yet again by allowing my vehicle to stay there overnight so I could have someone pick it up (as I was still out of state). Now, over a year later, I still haven't had any problems with that window. Thank you Badger Glass for being honest and super helpful!

We called on Wednesday needing to get our front windshield replaced as the rocks being kicked up…read morefrom other cars had cracked it. They were able to get me in on Friday, just 2 days later. We dropped off our truck at 9am & had it back by 2pm. Quick & Easy. The price was the cheapest around & we were referred by the Toyota Dealership of Fairbanks.

DONT COME HERE!! HORRIBLE SERVICE first of all rude…read moreservice, the worst business ever, they charge way to much for the worst car service. They're a RIPOFF!!! Please don't waste your money and time here. The owner is the rudest person ever! And the mechanic is the worst.

If only I can give 0 stars!!!!! Bad customer service, Super bad mechanics and they wanted more…read moremoney out of me when I already paid them in advance !! Don't go to this shop! It a SCAM !!

Tommy and his son did a fantastic job cleaning the interior of my 2018 Jeep Cherokee! I had an…read moreemergency situation where I spilled a half gallon of white paint inside my vehicle's black interior. This being such a time-sensitive matter, I was very blessed to find Automotive Concepts and be able to have them start cleaning within the same hour that this had happened. I wish I had "before and after" pics because they did such a great job! You wouldn't be able to tell that anything ever happened! They went above and beyond my expectations and after seeing their work ethic and personal approach to my unique situation, I highly recommend them for any service they offer. These guys take pride in what they do. God bless y'all!

It might be a bit early to cast a five star rating based on a first visit, this visit was worthy of…read morefive stars. On a whim I dropped in to schedule a tire swap for two vehicles. When was the last time you've been to a place that schedules for a tire change out? No long line waiting at o'dark early for the doors to open this go around. The process was quick, fast, and easy. Might be the best secret for Fairbanks. The guys were very accommodating and made things go smoothly. So much so I'm getting an auto-start installed. I'll post a separate review for that install.

Every time myself or family go to college collision the vehicles are excellently treated. Very nice…read morestaff

***This review is for customer service only and not for any work as I will not be getting work…read moredone*** I called and they got me in right away for an estimate. Everyone there was very friendly, professional, honest, and knowledgeable. I would recommend them just for their awesome customer service! UPDATE: I actually ended up getting work done with them and am extremely happy and satisfied with not only the customer service but the work, as well! These guys worked with my schedule, were very honest, prompt, and just over all great work and CS. They have my business and my recommendation!

Called to get a new battery. They were sold out after the first cold spell but were able to get one…read morethe next day. Very friendly and solved my problem.

Toward the end of August I left our 1956 Buick Roadmaster with our long time mechanic so the power…read moresteering box could be rebuilt in Auburn, WA. The rebuilding was going to take longer than anticipated so the mechanic suggest I get a car cover to keep dust and rain off the car. I only had an indoor cover on hand so looked at four places in Fairbanks to purchase a good quality outdoor cover, which I thought I found at O'Reilly's Auto parts at 58 College Road. I purchased what appeared to be their best cover, also their most expensive. The mechanic and his wife made sure the car was dry before putting on the cover. The mechanics, his wife and other shop workers know the car finish was in excellent condition when the cover was put on the car. The rebuilt power steering box came in Thursday (two weeks later) and I was able to pick up the car Friday. When the called mechanic he was very upset as when they took the cover off there were scuff marks or some type of residue marks from the cover on many surfaces of the car including the hood, top, trunk and along the curve lines of the front and back fenders. Attached one photo showing the damage to the trunk. I did talk Friday to assistant manager Dakota at r'Reilly's. He found the transaction in the store records. His response was he had never had complaints on these covers. No sympathy, no offer to refund the purchase price or to compensate for repairing the damage. The only factor that changed to cause the damage was adding that cover. The box says there is a 5 year warranty for the cover and 100% satisfaction guaranteed. Apparently O'Reilly at 58 College Road in Fairbanks, Alaska does not believe in customer satisfaction. Hopefully the car can be professionally buffed out and restored. Don't buy a Rust-Oleum Never Wet car cover! Jeff Cook, Fairbanks, Alaska.

The service was quick and satisfactory. $20 bucks and about 10 minutes was all it took to get my…read moreHighlander looking pretty again. Would recommend.

You know you have to do it...it's time to wash your car so what are you waiting for? Your car is…read moresad right now - she wants you to drive on over and allow the soapy shower to get her squeaky clean. Seriously, when you need it most it doesn't get any easier than this. The swift car wash is fast and thorough and in less than 5 minutes you'll be driving off in a sparkling clean car. No don't you want your car-baby to be happy and get you to point A and point B looking fine? Well get on it. Jump in and head on over so the scrubbing can begin! And while you're at it, bring a damp cloth and a bag to wipe down your dash and pick up trash while you're heading down the automatic car wash. Easy in and out, fair price and a decent wash job that easily removed the winter grime. Awesome!