Tommy and his son did a fantastic job cleaning the interior of my 2018 Jeep Cherokee! I had an emergency situation where I spilled a half gallon of white paint inside my vehicle's black interior. This being such a time-sensitive matter, I was very blessed to find Automotive Concepts and be able to have them start cleaning within the same hour that this had happened. I wish I had "before and after" pics because they did such a great job! You wouldn't be able to tell that anything ever happened! They went above and beyond my expectations and after seeing their work ethic and personal approach to my unique situation, I highly recommend them for any service they offer. These guys take pride in what they do. God bless y'all! read more

It might be a bit early to cast a five star rating based on a first visit, this visit was worthy of five stars. On a whim I dropped in to schedule a tire swap for two vehicles. When was the last time you've been to a place that schedules for a tire change out? No long line waiting at o'dark early for the doors to open this go around. The process was quick, fast, and easy. Might be the best secret for Fairbanks. The guys were very accommodating and made things go smoothly. So much so I'm getting an auto-start installed. I'll post a separate review for that install. read more

These guys rating would be a five star but they listen to country music , (humor folks ) been in the shop several times there always the best in any auto electric problem , installation of any thing ,lights , auto starts , music systems Etc.. prompt ,very courteous Very knowledgeable , (fixed more then one problem no added charge ..) there is No reason to go any where else with your electrical needs ..find them in the old firestone tire building ..you won't be sorry .. read more

I went to Automotive Concepts followed the sign pointed to the back put the car in in park did not turn the car off got out saw a man that work's there walked over to him he did not allow me to speak he started talking and he said to me " You need to move that car I need to get out in 2 seconds ". His tone of voice was rude he did not give me time to sa Speak. So finally I tell him that I was there to get my tires switched over and that I never been there before and I was trying to find out where the front of the building was. He told me " The parking lot is on the side and there is a door to the building around the front " In a very rude tone. I get back to my car and drive to the side of the building I get out go to front and go inside of the building we're there is a man and a woman. The man asked me " Can I help you " and I say " I'm here to get my tires switched over " And I tell him he has a rude worker back there and he says to me " That's why we don't talk to the macanics " and I say to him " I was following your sign that pointed to the back " I also told him that I had never been there before he tells me that my appointment is at 3:30 and I had 15 minutes to go so I ask him if there was a senior discount and he says that there price is the cheapest in town. I tell him "no your not the cheapest in town but you are the most convenient in town, so I'm willing to pay the price " then he tells me " maybe we not the place for you " and I tell him " yes you are right I have never meet so many rude people in Alaska before " I believe it was a skin color thing. So if you don't want to run into rude people don't do to Automotive Concepts. read more

These guys are fantastic! They went beyond the call of duty to help me get what I needed in order to have a cargo basket on top of my vehicle. It was way more complicated than I imagined, but they were professional, efficient, polite and extremely helpful. I recommend these guys highly! read more