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    Northern Edge Performance

    5.0 (1 review)
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    Services - Northern Edge Performance

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto light repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Transmission leak inspection

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    11 months ago

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    NAPA Auto Parts

    NAPA Auto Parts

    (1 review)

    North Pole NAPA failed to do the right thing by refusing to reimburse us for a battery that doesn't…read morework in the cold weather, even though it was purchased less than a year ago and still under warranty. On 1/5/15 it was minus 33 degrees at our home in North Pole. We tried to start the truck - wouldn't start, no click, didn't turn over. Called our local auto repair place that we always take our vehicles to. They came over to jump it. They hooked up the battery and said it showed a full charge so a jump wouldn't do anything. We had to call a tow truck to have it taken to the auto repair place. They didn't find anything wrong with the truck so took out the battery and put a new one in. The truck started immediately. The mechanic told us they're finding a lot of people having problems with this specific type of battery. We took the battery back to NAPA and asked for reimbursement - even had our receipt. They refused to reimburse us because the battery showed a full charge, even though the mechanic said it was a bad battery, the battery was dead, and they don't work well in cold weather and they don't recommend them to people. The sales person didn't care. NAPA had an opportunity to do the right thing but chose not to because they didn't have to. We'll never shop at that NAPA again, but she didn't care about that either. Reimbursing us for the battery would have cost NAPA $221.96. Our costs for the tow truck, a replacement battery and the labor has cost us $513.85. I don't know who the local owner of this NAPA is but I know its NAPA. They say that over time you don't always remember what people say to you or do, but you'll always remember how they made you feel. NAPA has made us feel that they couldn't care less about us or any customer. Businesses and individuals are ultimately judged on character and integrity. Our negative experience has found NAPA significantly lacking.

    Dave's Shop

    Dave's Shop

    (4 reviews)

    Took my truck to them to have transmission rebuilt went back with a noise complaint Patric the…read moreowner told it was nothing not to worry it was warranted for 2 years my trans blew up I took it back they didn't even touch and it only had a 1 year warranty when it was weeks past one year almost $4000 dollars gone I would not take anything to these people they took almost 3 months and obviously didn't even do the job right they were sure quick about hitting me up for the $45 dollars they forgot horrible business etiquette if they would have checked it when I brought it back they could've fixed the problem super disapointing to me that's the same as stealing your hard earned money

    I schedule an appt to bring a truck in to be winterized, the appt was for two weeks later. I…read morebrought the truck in the day before and got a call at 4 PM the next day saying they were not able to perform the job on my truck because they did not have the parts required. I figured that was the point of making an appt but I can over look that. They pulled the ol bait and switch with the price. Quote me at 450 then tell me the bill is 675. (No unforeseen circumstances either). They did change the bill only after I made an issue of it. I was a little surprised after I got jerked around with bringing it in. My big question is do they not have standardized pricing for the work they perform? If you choose to go there I would get a quote in writing just incase they try not to honor it.

    Northern Edge Performance - autorepair - Updated June 2026

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