Grey haired guy with the beard at the front is arrogant and disrespectful to customers. Asked him a…read morevery basic question and was met with sarcasm. Don't go here.

After returning to Atlanta from Jackson, MI. and the Jackson County Airport in August 2024, I…read morecalled Skyway Aviation and let them know that I left my mobile phone in my rental car. The Skyway Aviation team not only retrieved my phone from the rental car, but they immediately contacted me and mailed the phone to my home in Georgia. Amazing customer service.

Acclaimed church going Christian... yeah right! They don't answer their phones when they're on…read morecall.. you have to be your own secretary he exploited family issues for employment.. when you run outta gas . You have to fill his equipment with gas with your own money... an then tells you that you didn't complete your runs so he don't owe you anything as you didn't complete. His so called secretary doesn't have time for you as she works 2 different other skeems .

From the owner: Providing Quality Transportation Since 1990 - MDOT Certified and Fully Insured - Specializing in…read moreCorporate Service - Airport Service - 14-24 Passenger, Limousines, Coaches, Sedans, SUV, Van, Charter Bus Service - City to City - Servicing Michigan And Chicago - All Occasions - Aircraft Charter and Fractional Ownership Programs Hours - Mon-Sun 7am-11pm; Operations 24 Hrs 7 Days/Wk

I purchased a Groupon to use with this company, for airport transportation. I called to book, not…read moreeven sure I was reaching a business, because the person on the phone just said 'hello.' In the process of booking, as soon as I mentioned Groupon, suddenly 'they were booked for Groupons on that night.' I questioned if this was the case for other regular priced bookings, and he stuttered, and said 'uhh no, Im serious' and stuttered through some more obvious BS. I was told to call Groupon and cancel, that they'd give my money back. TERRIBLE customer service, absolutely no attempt to even try to sound as if the 'Groupon booked' was legitimate, or appease me as a customer in any way. (Post note--I called more than 24 hours in advance, also).

I had the same Groupon issue as a previous reviewer. I called to book and was told that they were…read more"sold out of Groupons for the month of April" and weren't booking for any of those dates. The man on the phone gave me some story about how once the Groupon deal was posted, so many were purchased that they became booked...for the entire month of April. Lo and behold, the Groupon deal only shows 3 bought. He advised me to call Groupon to tell them I wasn't satisfied with my purchase. Not sure what kind of scam this business is trying to pull, but I would advise anyone considering them to steer clear of this place.

Ott Limos arrived early & waited with me as my checked luggage arrived. The driver was…read moreprofessional, clean, & courteous. I will definitely use Ott Limousines again with their fair pricing & excellent service.

We purchased a ride to the Airport for my daughter and husband going Europe on their honeymoon …read more The driver never showed up. We had to call and she was lost. We told her we would meet her and she said she cancelled their ride. They almost missed their flight and we had to rush them 45 minutes to the airport, William never ever initiated anything!! I had to ask for an apology, and here we are months later no refund. He said they switched companies and would try to process and every time I asked for an update nothing. Today when I notified him I would do a review and file a case to get our refund he said he will prepare his lawsuit against us. This is not a good businessman. He should have taken care of this that day to process a refund and calling us with updates. I have never written a bad review before but it is clear he has never had any intention of returning our money . How disappointing that there are people in business that don't know the word Customer Service and doesn't care we are out dollars. I see his responses never his fault with other clients who complain. A real professional would accept the mistake happened and pay us back. PLEASE DO NOT USE THIS COMPANY. SOUNDS LIKE IF ALL GOES ALRIGHT THATS GREAT BUT IF THEY DON'T SHOW UP AND YOU PRE PAID, YOUR OUT OF LUCK He responded on google and said we could have reported in 12/2024. He doesn't even know the facts, we paid in December for a May Drive. Didn't know they wouldn't show up.