Very friendly and personable parts department staff. Always willing to go out of their way to help…read moretheir customers! They're on Wrights Ferry now by the way, not on Airport.

Awesome service! If you need repairs for your rv in the Knoxville area go to Dunlap.read more

I used this horrible place to get my camper repaired. It took months. I actually had to research…read moreto getting parts. Id never buy or use them again. Service mgr is a liar.

Dropped out trailer off to repair damage and fix some other issues. Don was really professional and…read moreprovided regular updates to me. He was honest right away that many parts were on back order, but we weren't in a hurry to get the trailer back so it wasn't a problem. Would definitely come back.

Just bought a 2022 Raptor from them. They are awesome! Our sales guy was Alan Odom and the tech…read morewho took lots of time showing us how to work everything was Travis. They did a great jo! And their service team is top notch! Brian knows his stuff! And Derek helps with anything!!

LARGE AND SMALL, FUN WAS HAD BY ALL!…read more This past weekend a camping rally for The Gardens RV Community, was hosted by Buddy Gregg RV & Motorhomes in Knoxville, TN. Our host Eric Bivens, Service Manager/Director made sure all the bases were covered for a very event filled weekend. The service employees stayed on site to make sure all of our questions were answered, we were given tours of service bays and facilities, access to view their fleet of gorgeous RV's, provided free RV washings, games and a live band for Saturday night. Oh I almost forgot the snow cone truck that arrived to make us all feel like kids again. Every meal was prepared, cooked, grilled, smoked, and set up so that everyone was well fed and hydrated. Thank you to the whole gang at Buddy Gregg RV's, you made a huge impression on all that attended. 5 OUT OF 5 STARS TO BUDDY GREGG RV AND THEIR EMPLOYEES! From your newest fans, Pete and Gale Segers Crossville, TN

We just bought our first camper here and were so lucky to work with Kristin R. Her laid-back,…read morefriendly approach and genuine care for our needs made the whole experience feel easy and personal. At every step, we felt like she was focused on what was best for us--not just making a sale. When we were ready to move forward, she went above and beyond to get everything done in a tight timeframe.

I've owned my camper for over a year and it's been their kin he r then I've owned it. It's a 3034…read moreraptor toy hauler. I dropped it off in may for repair and still do not have it back. I have them till the first week of September to give it back and I stopped in yesterday again after I dropped in last month and they haven't touched it since the last time I was there. It's said you pay so much for something and have false promises and told so many things you have to go there just to see the work they do and it's all lies. Told they had done repairs that weren't completed. I have a trip placed already paid for at the middle of this month and they've had since may to fix. Please do better when people pay you and ask for communication

Originally bought our camper at Camping World 5 years ago. Have had nothing but bad experiences…read morewith their service department since. Had to have some work done this year ( water pump wasn't working). Took it to Weekend RV, they told me they were about 2 weeks out in the service department, due to the fact its November and everyone is needing winterization. I was expecting to pay hundreds of dollars for a new water pump to be installed. Turns out the tech got the old pump working and 7 days later my camper was ready for pickup. My bill was less than $100 and that was with a new door key I requested. I feel like most dealers would have just replaced it anyway because i had authorized the work, but Weekend RV didn't. Everyone that I have talked to there was very professional and personable, the staff is awesome and obviously puts customer service a priority over the evil dollar. Today we needed a regulator for my fathers camper, neither big box stores had one in stock, called Weekend RV and it was in stock and almost 20% cheaper. From now on they have all my families business and this important to us because we average 30 plus nights a year at various racing events and are always boone docking. Highly recommended dealer

My wife and I have been interested in the RV lifestyle for some time, but not until we retired…read morecould we begin to start down the path less trod. We bought our first camping trailer in Nashville. It was a used Rockwood trailer, just a year old, and the previous owners obviously had not used it much because it was a perfect starter camper. Our first year, we traveled over 6,000 trouble-free miles and the RV bug hit. We were hooked. We also have three cats, so it was important that they be able to come with us. During that first summer, we visited 17 states and Alberta, Canada. When we came home, we began to ask fellow RV'ers what dealership they would go to for regular service and intermittent problems. We got several suggestions, but when we went to the dealer, we were less than impressed, and surprising so when we went to one of the larger name familiar dealers. Finally, one of my work associates told me about Weekend RV. He was totally sold on their service and so I made an appointment for a routine service and boy am I glad I did. Even though I did not buy my trailer from Weekend RV, they treated me like family -- a real rarity nowadays. I was ecstatic; I had found my RV specialists in a big way. And I cannot say enough about their service, their knowledge, their friendly staff and their reasonable prices. I've dropped by on a number of occasions and they already know my name! Kind of like Cheers! Haha! Last week, while preparing for another 4,000 mile snow bird trip to Phoenix, I went to Weekend RV to inquire about some minor issues with my camper. What I never intended, however, was to set my eyes on another Rockwood that was 2021 model. It was a beauty, complete with a fireplace!! I couldn't believe the price. Even without my trade in, it was an absolute steal. So much better than any other RV dealers within a 467 mile radius. The deal was made, the paperwork will be signed on Monday, and we'll be cruising along the long and winding road, in our new Rockwood trailer.

2nd purchase from these guys! Kelly was the best! Joe walked us through, Julie was so helpful and…read morepleasant! Everyone we worked with was great!!!!

1 STAR -- FOUR WEEKS, HOURS OF DRIVING, REPEATED PROMISES, AND…read more ALMOST NOTHING DONE Our experience with Campers Inn RV in Knoxville was completely unacceptable. We called ahead and were explicitly told by an Airstream service representative that we had an appointment for Friday, August 14 at 9:00 a.m. We planned our trip around that appointment and drove approximately 8 HOURS from our vacation destination to this dealership on our way home. When we arrived, we discovered NO APPOINTMENT HAD EVER BEEN MADE FOR US-- not for August 14 and not for a future date. After driving eight hours based on an appointment we were told we had, this was an unbelievable way to begin our experience. Our main concern was a leak in the bedroom ceiling. We were told there was a hole in the conduit going to the A/C, yet the panel wasn't even removed to properly inspect the area and verify that diagnosis. We agreed to leave the RV after being told parts would need to be ordered and panels removed to address the A/C issue. We specifically requested that Joe, the Airstream technician, be the only technician to work on our RV. We also asked them to check the brakes, perform a 12-point inspection, replace the shower door, and repair a short in the couch wiring. When we returned later that same day to retrieve our belongings, we discovered someone from service had used the restroom in our RV. We then asked that the black tank be drained promptly so sewage wouldn't sit in it while the RV was there. Our RV then sat at their facility for FOUR WEEKS. During those four weeks, we repeatedly contacted the service department and were repeatedly told the technician would "get right on it." Yet other Airstreams that arrived after ours were being worked on first. When we questioned this, a service representative told us those Airstreams had smaller jobs, so they were working on them ahead of ours. So while we continued being told they would "get right on" our RV, later arrivals with smaller jobs were being moved ahead of us. Meanwhile, our RV continued to sit. After FOUR WEEKS, the short in the couch wiring had been repaired and a screw in the A/C mount had been replaced. THAT WAS IT. The main reason we brought the RV there--the bedroom ceiling leak--was still not resolved, along with most of the other work we requested. We finally contacted the service manager CHRIS, who assured us he would come up with a solution and CALL US BACK. That call never came. By September 12, we had had enough. We drove another 3 1/2 HOURS to Knoxville simply to pick up our RV and take it back. We understand that service departments get busy. What we don't understand is repeatedly telling a customer their technician will "get right on it," while openly acknowledging that RVs arriving later are being worked on first because their jobs are smaller. This wasn't simply a delay. It was poor organization, poor communication, lack of followthrough, and ultimately a failure to address the primary reason we brought our RV there in the first place. After an appointment that was never actually made, hours of driving, four weeks of waiting, repeated assurances, other Airstreams being moved ahead of ours, no promised callback from management, and unfinished work, WE WOULD NEVER RECOMMEND THIS LOCATION FOR RV SERVICE

Purchased a winnebago travel trailer and discovered there was a leak with the underpinning holding…read morethe water. I told the service department when I needed the camper back and as usual they didn't touch the camper until I called 2 weeks later. I was told on Friday they couldn't find the leak and would not be charged. The following Monday the service manager said I could come and get the camper which was one day before I was to go camping. I asked him if they found the leak he said yes. I was charged a fee ($221) for something they didn't repair other than make a mess with the underpinning and the doors and walls inside camper were a greasy mess. When I got back from camping and of course it rained. I had water being held in the underpinning with the leak they did not fix. I will never purchase another Rv from Chilhowee RV, nor have anything repaired.

When we bought our motor home from them back a few years ago service was great. They have been less…read morethan that in recent attempts at service. Bought an extended warranty at the time we purchased the motor home. The service Manager now seems like he could care less about customers. When we bought the unit and the extended warranty we were told we would get priority service. We did the first couple of years. But since getting service has been less than that. Called in the first week of Sept. and told them about a problem. Wayne the service manager said well I can not get you in until the late to middle of Oct. Over 45 days. Told him we needed the repair by the end of Sept. because our daughter was having a baby and we had to make a trip the 1st of Oct. he could care less and said all the dealers and repair shops were backed up. Well they maybe, but we found two other shops willing to work us in. Both said it was a small problem and a quick fix when I explained the problem over the phone. We are planning on buying a new unit later this year. I think we will look at other dealers that care about customers.

I wish I would have read reviews first. this is the only dealership that sells Livs in the area, so…read moreI may have still done business with them, but I would have at least known that I wasn't crazy. they do business very unethically and are shady. I was given no paperwork even though I asked for it several times. They "forgot" to give me credit for my deposit, then "oops, hit the wrong button" when refunding it and charged me again. Finally got it refunded the next week. Robert is so shady. tried to sell me an as is trailer and told me it would cost too much to get a '24 with a warranty. He wanted to sell this '23 and thought I would be dumb enough to sign. I would never do business with these people again. Junior deserves better than this place. I think he is the only good person in the place.

I bought a new trailer. It's too heavy for the truck even with the equalizer hitch. They said it…read morewould be fine. I got home and didn't even have the right door keys. I sent a message with no response. I ordered keys for it and traded trucks. The advertised price was less than what they sold me the trailer for. Beware

amazing service from eddie zamora he always is phenomenal he always goes above and beyondread more

Worst dealership I've ever dealt with in my 62 years of buying cars!…read more I tell everybody I see not to even set foot on these crooks parking lot! I made a HUGE mistake buying a 2026 Trax from them. They only gave me $4,000 for my trade in and then I saw it on line for $10,000 + all the crooked fees I'm sure they added to it. I also made a stupid mistake of paying $5,000 down. If I hadn't done that, I would have taken the car back and left it at their door, but I couldn't afford to throw away $5,000. Scott flew through the paperwork and didn't explain or discuss the $3,500 he added in extra charges. They saw an elderly 82 yr. old woman and took advantage of me big time! I'm barely 5' tall and it was when I was driving the car home that I discovered the car was WAY too big for me to drive. I couldn't even see over the huge hood or if I was in my lane or not. Then when I finally made it home, I couldn't even get out of the car as my feet lacked 10" reaching the ground. So I have to jump out on a deformed and painful hip! I'm too scared to drive the car because it takes up an entire lane and I can't see the sides of the road over the huge hood. So it just sits in the carport and I have to pay Ethra to take me to my doctors. Bottom line is...this car is totally unacceptable! I started telling these issues to the salesman and that I needed to return it. All he said was that he didn't know anything that could be done. So why did they have on their web site "OUR GOAL IS TO PROVIDE YOU WITH AN EXCELLENT PURCHASE AND OWNERSHIP EXPERIENCE"! When I told them that was just a big LIE, then their web site was changed and that motto is no longer on there! I wrote the owner of the dealership, Charles West, a 2 page certified letter explaining my age and physical handicaps that inhibit me from driving the car. I begged him for help and he didn't even have the decency to respond to my letter! I told my story to GM Financial and GM Customer Care and nobody would help me! So the paper floor mat in my car that says "CUSTOMER SATISFACTION IS OUR #1 GOAL" is another big fat LIE!!! Other reviewers mentioned that they won't return calls or e-mails and that's true too. I have sent Scott numerous e-mails asking that he cancel the OPTIONAL charges he added to my invoice and he just ignores them! I've only had the car a few weeks, and now there's no option left but to get rid of it. I will be selling it to Carmax and I'm LOSING $6,000.00!!!