very nice staff and treated with patience and kindness, got MRI results very quickly- the next dayread more

An hour and a 1/2 and still waiting. They answered their phone "who are you holding for". When I…read moresaid I just called to schedule, I was out on hold again twice. Should've known then to go somewhere else when basic business office protocol isn't professional. Then I was called to say the 2:30 appt needs to be changed to 3:30. Ok. No problem. Start my hour drive to get a call asking us to arrive earlier, we can't as we are too far away but should get there at 3:15pm. Then arrive to an overcrowded waiting room and am still sitting here an hour and 1/2 later before finally being called for MRI. Another 40 minutes and finally done. Paid in full though. A little less than $400 for a shoulder.

Don't recommend. Very unprofessional and Krystyn -Indian women and Kelly Office Manager didn't…read moreaddress concerns at all. Pushed me away.

8/12/2025 I had a 5:30pm appointment for a mri on my left elbow. I arrived early and the friendly…read morefront desk team got me in earlier than my appointment. It was 91* on this August afternoon and the office, waiting and procedure rooms were clean and very cool not warm or hot at all. I paid out of pocket at checkout and $399.00 was my bill. Yes of course United Healthcare denied my coverage with their explanation "it was determined this service is not medically necessary". Why is allowed that some moron sitting behind a cubicle in Minnesota allowed to override my sports dr opinion and treatment? Anyway, the staff here at MRI of Southfield are friendly, explain things as we go along, professional and accommodating. Just FYI, the same MRI at Henry Ford is $415.00 and they were scheduling into October. We will definitely come back for any imaging needed in the future.

I was able to get an appointment quickly - they were efficient and friendly and on time.read more

I have had to call several times and leave messages and no one returns my call after 3 days. So I…read moreneed to look elsewhere. Unprofessional after 3 days to not get a call.

So, I messed up my back somehow and my Dr. recommended I get an MRI so I could better understand…read morewhat's going on with it. After calling around to a few places, I decided to come here, and I'm really glad I did! This specific MRI is mobile! It's parked outside and about the size of a semi truck. Well, it is a semi truck, but it's converted, so its huge. There's also a lobby where you go to check in and fill out paperwork with the lady behind the counter. She was super nice, and I was able to actually print the paperwork off their website. That saved me at least a good 15 minutes. I only had to sign on additional document when I got there, so I was ready to go. After a few minutes of waiting, a really nice man came out and called my name. He was SO COOL. He took me out to the machine and we went up on the ramp inside the truck. He opened the door (it looked like a garage door) and there was a little office with all kinds of equipment in it! It was just like a doctors office. I love it! He talked me through what to expect and I had to take off my jewelry, and a few other things. After a few questions and answers, off to the machine! He whipped out the bed and said that it's A) going to make a ton of noise, and most importantly, B) Don't move! I also got to listen to the radio through headphones while I was there. They also have a curtain area if you need to do a quick change. It's not huge, but if you need a private second like I did, it is there. I will say, the machine is super loud, and I could hear it imaging even with the headphones on. The radio wasn't super good, it sounded more like an AM radio. The noise didn't bother me, and the music was a super nice touch. I also had pillows for my head and underneath my knees, which made it slightly more comfortable. Overall, I really actually enjoyed my time here. Kudos to the two guys working the machine, they really did a super job. Warm, friendly and made my day. The whole thing took a little over 30 minutes or so. It flew by, and I was done before I thought I was going to be. Thank you Oakland MRI. Your staff is wonderful and I will recommend you to my friends. Cool beans!

Excellent experience! Staff is friendly and explained everything ahead of time. No question…read moreunanswered. Spotless interior. Highly recommend for claustrophobia.

Friendly staff, no wait time explained things thoroughly. I…read morewould definitely recommend this location

The old reviews (one star reviews) scared me a bit because I'm particular -- 5 stars from me. This…read morebusiness was professional, easy, and I would use them again. No problems.

I have gone to RMI in Royal Oak for several imaging appointments. Always a pleasant experience and…read moretaken on time. From receptionist, staff, technicians, to doctors are kind and professional. They take the time to answer all questions and make sure you are at ease. I wish I could remember the young lady who performed my imaging- she was great.

First time visit. I was met at front desk with extreme courtesy by Angi (sp). I signed in with very…read moredetailed patient information. tablet and Angie checked on me. I then was met with professionalism , Patience and care by all staff. Kelly Pseres NP-C listened and was very thorough after reviewing my healing fracture and offered options, including surgery. Appreciated in depth knowledge and excellent care. Appreciated option to contact office if any other cares or concerns. Excellent rating!

Dr. Khalil is amazing!!!! I was in and out for our first meeting within an hour of arriving in the…read moreparking lot. He listened to me compassionately, made sure to capture my specialized medical concerns, and actually hear my need for normalcy. His bedside manner is unmatched. Dr. Khalil took my concerns seriously and made sure he matched my style of care to my values. Even the person that guides you to the exam room is compassionate about your concerns to share with the physician before their entry. It's a pleasure coming here.

I made arrangements to pay a debt. When the pandemic hit I tried to reach out several times and…read morenever received a response. Now my account It's been turned over to a collection agency. I do not recommend this business.

The techs are great, but some of the receptionists are incredibly rude and disrespectful. There is…read morealways a long wait and patients are not permitted to register before 8 a.m. The result is that patients rush to the desk to register at 8 in random order.

My wife's doctor said she needed to get some X-Rays related to her injury after a recent fall…read more Within the Henry Ford Hospital System, this is the closest location. We arrived just after 7pm and went through lobby check in where they checked our temperatures and cleared us to proceed to the Radiology. That is where we had to answer questions and present her insurance cards. She called to verify that Radiology was still open and was told yes, until 8pm. Then we were directed where to go and wait to be called in. As with previous visits here to other departments, everyone was friendly, professional, and made us feel welcomed. It was very quiet throughout the facilities, maybe because it was after 7pm and not too many people came in for any treatments. Even though it was not busy, we still waited over 35 minutes before my wife was rolled into the X-Ray room and had her X-Ray taken. We found out that there was a miscommunication problem and our check in hadn't been relayed to the X-Ray tech who was getting ready to close. But she was able to set up the equipment and take care of the tests we needed. Then, since my wife was a good girl, we went for ice cream.