I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

Have been going to Alex Auto for a while now - they are so respectful, kind, and honest. I've had…read morebig and small repairs done here with no issues. I have referred several people to this business due to the quality of work and fair prices. I never feel like they are selling/up-charging. They are very communicative throughout the entire process. I trust Alex and his employees more than anyone else in the area to work on my car!

It's easy to make an appointment online for service. I'm always treated respectfully and…read moreprofessionally. I believe their prices are fair, especially since I think their service techs know what they are doing. Could I go to a cheap oil change place for less? Probably, but I wouldn't be sure my car wasn't dripping oil as I drove home. The service I requested was done on time, and any additional services were discussed with me, including the cost, before beginning. I don't always do the added services, and there is no 'hard sell' or 'you want to be safe. don't you?' pressure. I'm very happy with Christian Bros and I am a repeat customer. I highly recommend.

I visited this Sandy Springs location for the first time on July 16 after my A/C stopped blowing…read morecold air. I dropped my car off at 9:00 a.m. and initially had a great experience with the service and communication. After inspecting my vehicle, I was informed that additional repairs were needed beyond what was originally anticipated. The repairs were explained to me, and I agreed to move forward. Unfortunately, that positive experience quickly changed. No one communicated that the required part was not in stock and had to be ordered. I only found out when I called around 5:45 p.m., just before they closed at 6:00 p.m., to request the shuttle and pick up my car, assuming it was nearly finished. Instead, I was told for the first time that my vehicle would not be ready until the following morning. The next morning, I called and was told it would be another two hours. I had an 8:00 a.m. doctor's appointment, so they shuttled me there with the understanding they would pick me back up afterward. After my appointment, I called for the shuttle and then waited for an hour. When I finally called to see where the driver was, I was asked, "What time do you need it?" as if I hadn't already requested the pickup and been waiting. At that point, my mom had to leave work and come get me. When we arrived back at the shop, I was then informed that the repairs still had not fixed the issue and that they needed to perform yet another repair. After everything that had already happened, they finally offered me a rental vehicle. In total, my vehicle required three different repairs and became ready for pickup around 2pm the following day, bringing the total cost to over $2,000 after a small discount was applied. While I appreciate that the manager ultimately discounted the bill and that my A/C is finally working, that does not erase the overall experience. What was most disappointing was the lack of communication throughout the process. Every update came because I called them, not because they kept me informed. My service advisor, Anthony, was also very short with me and seemed irritated that I had concerns about the delays rather than acknowledging the inconvenience or offering an apology for the repeated miscommunication. To make matters worse, after having my vehicle for over 24 hours, I picked it up to find that it had been driven enough for my gas light to be on. While I understand test driving may be necessary after repairs, returning a customer's vehicle with the fuel warning light illuminated without even mentioning it was frustrating. I chose this location because it is close to my home, and I genuinely hoped it would become my regular shop. Unfortunately, based on how this situation was handled, I will not be returning. Delays happen, and unexpected repairs happen. What shouldn't happen is a complete lack of communication, poor customer service, and customers having to chase down updates on their own.

Took car in because a/c wasn't blowing. They thought it was the freon so they said they "charged…read moreit up" (even tho the freon was full, I had already tested it). That didnt solve the problem, of course, so we took it back next day and they then realized the cold/hot relay flap wasn't working. $45 part and over $600 paid for 2 visits. They refused to refund us any money for the 1st visit even though their guesswork didn't fix it the first time. Didn't know customers are expected to write blank checks for you to guess at the problem! Never again. Go elsewhere.

Honest and fair. Have always treated my family well…read more We trust them with all of our repairs and maintenance.

They patched a flat tire I had recently quickly and for a fair price. I was thoroughly impressed to…read moresee that the owner was upfront taking calls and handling customers - this really spoke volumes about the business even though I was a first-timer. Overall, great experience and will return for tires.

We drive from the ATL airport area to Sandy Springs to use these guys. They keep our 9 year old…read moreToyota running like a top! I trust them completely.

Great experience. Honest business. Resolved my automotive problem and didn't try to upsell any…read moreservices. Highly recommend.

Kelly & Stan's Automotive have been my go to for any maintenance and repair needs for my Mercedes…read more They are convenient, reliable and provide great service at a fair price.

If you're looking for fantastic service wrapped in good old-fashioned friendliness, Roswell Auto is…read moreyour spot! My family has trusted them for over 20 years--that's longer than some of my socks have lasted! Since 2013, they've kept my fleet of passenger vans (shameless plug: Atlanta's Best Van Rental) rolling smoothly without emptying my wallet. Randall, Ryan, and Carl are automotive superheroes--helpful, informative, and always ready to save the day (or at least rescue your transmission). One thing I especially love about Roswell Auto is the camaraderie. Sitting in their waiting room feels like stepping onto the set of The Andy Griffith Show. Randall is our own Goober (with slightly better hair), and the rest of the crew--Ryan, Carl, and the gang (a.k.a. Floyd, Gomer, Barney)--always make you feel right at home. Believe me, even Santa Claus would park his sleigh here for a tune-up (and a cookie or two). They keep my vans running smoother than Rudolph on Christmas Eve! So, if you want affordable quality, service with a smile, and a generous helping of nostalgic humor, Roswell Auto is your ticket to Santa's "Nice List." Santa Steve P.S. Don't forget to ask Randall to top off your blinker fluid before you leave. *(For a quick laugh, check out this humorous anecdote: https://www.youtube.com/watch?v=Kn2IaQ7ECUY)*

Originally I was beyond pleased. They were able to get me in same day due to an engine light. I had…read morealready ran my engine and knew it was an ignition coil. I paid 202$ to have them run a "full diagnostic". Turns out they simply checked one coil and recommended replacing all but still noted only coil one was faulty and required immediate attention. This cost me over 900$ The next day my light came back on and was showing engine coil 2 was now experiencing an issue. I confirmed they never tested the other 3 coils even though I paid 202$ for a diagnostic review. Instead they took the easy way out - charged for a full diagnostic and only did a portion then just recommend all coils get changed for 1800$ instead of actually identifying the issue and that two of four coils were bad. They then also planned to charge me labor to change the other coil that should have been tested and changed the first time. Long story short I was able to buy coils and replace them MYSELF. It cost 65$ will never recommend this place to anyone. Next time you run a diagnostic for someone check all coils and don't just try to charge them for 4 nothing only 1 is bad when 2 in fact needed attention which you would know if you had completed the diagnostic fully. You should be ashamed to charge someone for a diagnostic service to half ass it. To me that is fraud and the biggest waste of 202$. I understand coils, spark plugs and labor are costly if done at a shop which is not where my issue is.

Professional, friendly staff. Quality service by…read moreexperienced technicians. Reasonable prices.

They are very helpful and do good work. A friend recommended them and they keep my 15 year old car…read morein good repair. They let me know what might need work in the future and what to look out for.