Dudes did a great job adding an auxiliary transmission cooler to my forester CVT transmission.read more

I had the hardest time finding anyone in my area to work on my 2004 Ford F-250 Super Duty 6.0…read morediesel. I threw a Hail Mary via yelp in the Projects section and one company ignored me altogether while another flat out told me they couldn't help me. Not only did Marcos answer me very quickly on Yelp, he kept me updated on the entire process every step of the way with phone calls and text messages. I was assured they were very familiar with the 6.0 engines, which was exactly what I needed. These guys even brought their flat bed all the way to Espanola to pick up the vehicle at a very reasonable price as it wasn't in running condition at the time. The truck was done in only 3 days, and that was even with having to get a part shipped in. The overall cost was fair, in fact it was great, and you can tell these guys love their work and have a great deal of interest in these trucks. They honored some of my additional requests as well. I'll be taking my Ford to them any time I'm in need of work and would highly recommend them for any vehicle. It is now one week later and my truck is running great, I'm very happy with their work.

Most honest shop I know in Trinidad for 23 yrs. I always check with Darin first. I've always…read morebelieved he is very fair on his prices compared to anyone else. Good Job

Just over a week ago on a late Friday afternoon we were cruising along to our vacation spot in Red…read moreRiver to spend the next week when we heard bad mechanical noises coming from below. We barely got pulled off to the side of the road (no shoulder) while pulling our camper and side x sides. I called a couple places and no one nearby could help, called a tow company and they appeared helpful however after an hour we still did not know if or when they would come. One of the places I called advised us to call A 1 Automatics, who was both a tow company and a transmission shop. They were an hour and a half away in Trinidad, Co. By this time we knew it was our torque converter, fly wheel, and hopefully little else. I'm bad with names however I called and believe I spoke with the owner who asked a few questions and was on his way. Friends who had arrived before us came out and got our camper and toys for us, moving them to our campground. A 1 Automatics took the truck to Trinidad , he understood we needed the truck to get us home the following Friday. I canceled the other tow company who said they had someone on the way, however failed to let us know, and interestingly no one saw another tow truck. Transmission work is never cheap however they let us know what needed to be done and what didn't, as well as the cost. They used better quality parts and had us up and running for less money than we thought and by the following Thursday morning. We had absolutely no issues during the 10 hour trip back home. My husband and I truly appreciate these folks getting us in, taking care of us in a timely manner, and at a fair price. If your in the Trinidad Co., area and have trouble these are the guys to call.

They lie cheat and treat you terrible and hold your stuff illegally the daughter is rude you do…read morebusiness with them and they still screw you I get the fell from the white lady that she truly believes she has to lights and privilege for being white as well as to screw people they don't do good repair work I here and over charge others for tired I got low priced toes only to get screwed go with bubbas tow or mm bubbas tow is great

I called to make a appointment to get my struts done they said they were a week out and to bring it…read morein on next Thursday. So I took a day off of work brought it in on Thursday and Thursday evening they said they didn't have time to get to it they would start first thing Friday. So Friday evening I get a call saying they forgot to work on my car. Who forgets to work on a car if they didn't want to do the work they should of just said so but they gave me the run around for two days and did nothing very unprofessional would never go back here for any kind of work and recommend taking your car somewhere else.

I wish I could give more stars than 5 for the high quality service and support that Leonard…read moreprovided to me. My wife and I had driven to Santa Fe from St Louis for a memorial for her sister A problem developed with the transmission on Sunday, the day before we were scheduled to drive home. On Monday, Leonard listened with empathy to my tale of woe, and offered to help when he could, even with a multi-week backlog. Thank goodness there were multiple cancellations that day. Leonard and his team were able to diagnose a complicated problem that required several hours to repair. He communicated constantly with me, while we worried how much longer we would have to stay in Santa Fe. Leonard and his team completed the repair the next day, and we were able to drive home. A big thank you to Leonard and his team for such terrific support!

Went to PT today and they were great - dropped me off at work, competitive pricing for Santa Fe,…read moreand let me know that there was a small leak I didn't need to do anything about besides keep an eye on it. Couldn't be happier.

Very disappointed in Jacob. He told me to have my truck for simple vacuum line that goes to my…read more4-wheel drive at 10:30 and leave it for approx. 2 hours. Then he told me to bring it back at 12-noon, which I did and he was nowhere to be found. His truck was there and I knocked on all the doors and no one came out. I waisted the whole morning trying to accommodate him, which it should be the other way around. He may be a good mechanic (don't know), but very inconsiderate as I leave 15-miles away. In my book he doesn't even deserve 1-Star. They say keep your business local and this is how you get treated? His has so much business, he could care less if you come or go. Very disappointed: Mike Martinez

I live out of town and had to get my dad's truck fixed after an accident he was in. They were super…read moreresponsive and went above and beyond to try and fix the truck. I had to come down to clean out my dad's house and needed the truck quickly. They tried to find a part at the wrecking yard to help fix faster. I would recommend them.

Don't screw up your life, just take your vehicle to Santa Fe…read more A whole lotta Nope. I'll gladly update this review if I ever get my vehicle back.

We are traveling around the country touring in our Motorhome, towing a car.... based out of N…read more Myrtle Beach, S.C. ....... we were in Albuquerque, changed our own motor oil and after we started up to pull out, the Motorhome hesitated on kicking into gear to move. We were perplexed. We drove to Sante Fe, spent the night in a Walmart parking lot. Got up to leave the next day and the Motorhome really had trouble getting into gear. We were very confused. Looked on Google map for a garage that could check out our Ford Triton V-10. We found the closest place was Master Tech Auto Repair. We definitely made the right decision. The owner Ari Gordon came out...especially since we were blocking the road with our Motorhome towing a car, and we told him our situation and he immediately checked under the hood and diagnosed what the problem was. Which turned out to be out of transmission fluid ????. He had one of his mechanics come out and add a few quarts. Originally Ari said he wouldn't charge us for such a quick fix, but it ended up taking way more than a quart of ATF. So paying a reasonable amount for service provided to us on the street was not an issue. We were more than happy to compensate. The quick response to our desperate need and providing honest mechanical needs to people not knowing any garage..... priceless!!! Good to know there are reliable, honest and knowledgeable mechanics out there. Great job Ari and new technician Sam.

I just received extraordinary service at Master Tech today. I'm heading out on a roadtrip, and…read moreneeded to make sure my Rav4 Hybrid is road-worthy. Not only did Amy and Annie do everything possible to get me in and out before my ETD, they were both warm and funny and authentically welcoming. Ari and his team are knowledgeable, skillful, and compassionate. While handling my tune up they found and resolved many issues for me, and alerted me to additional issues that might wait until after I return. Ari took the time to go over in detail, with both photos and drawings, everything that they discovered, and how they fixed the most pressing problems. They even popped my rear bumper back into shape where someone had caught the edge. Ari was keenly present and patient while reporting his findings. He answered all my questions and made helpful suggestions regarding what might be the next priortiy to address when I am ready. I walked away smiling, feeling like I received so much for a super reasonable final bill. I am beyond impressed. I feel 100% safe driving across the desert and beyond, and am looking forward to the next time I visit Master Tech. The integrity and caring are truly heartening. I've found my forever mechanic.

Ian and Theresa are excellent and professional. Ian not just an excellent technician, but also…read morehighly skilled at diagnostics. I have had mechanics who's work I really trusted, but had occasional difficulties zeroing in on the actual issue. Not a problem with Ian. Theresa's administrative skills and obvious experience with BMW's is the perfect complement to Ian's skillset. Now if only I could get appointments less than 6 weeks out they would have the perfect shop!

Used Ian and Theresa's shop the previous few years (before recently selling my MINI) and they…read moreprovided the best service I've ever had from a mechanic. Great communication, reliable, fast turn around, honest and kind! Can't recommend them enough.

Knowledgeable and friendly service. They saved me a pinch when my tire blew out and were able to…read moreget me in very quickly. reasonably priced and nice guys.