Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

I usually go to Valvoline in Albuquerque but we were past due for an oil change and didn't have an…read moreimmediate trip to Albuquerque planned. I received a quote online and was also emailed a discount coupon. When we arrived we were given immediate attention and our car was worked on shortly after. The employee did seem to have some trouble locating our online quote, but he may have been new. I also informed him of the coupon we had and that I had just replaced the air filter myself that same morning. We were offered a new cabin air filter for $49 but I declined and ended up replacing it myself for about $19 later that day (it was pretty bad so I'm glad they posted it out). At checkout they already forgot about my coupon but added it and we checked out. It was a rather quick process. Weird thing we noticed afterward was that the sticker they gave to notify us of the next oil change was at a strange mileage. 7430 miles ahead of where we were at. Not sure what that was about.

I went in this morning because I needed a tire fixed and an oil change. Was told the don't do…read moreanything for tires and only two hours after I left, MY CHECK ENGINE LIGHT CAME ON. It WAS NOT on before I went in. I was charged $80 for something I suspect never got done. So disgusting and unprofessional. Never, ever spend your money here.

Very disappointed in Jacob. He told me to have my truck for simple vacuum line that goes to my…read more4-wheel drive at 10:30 and leave it for approx. 2 hours. Then he told me to bring it back at 12-noon, which I did and he was nowhere to be found. His truck was there and I knocked on all the doors and no one came out. I waisted the whole morning trying to accommodate him, which it should be the other way around. He may be a good mechanic (don't know), but very inconsiderate as I leave 15-miles away. In my book he doesn't even deserve 1-Star. They say keep your business local and this is how you get treated? His has so much business, he could care less if you come or go. Very disappointed: Mike Martinez

I live out of town and had to get my dad's truck fixed after an accident he was in. They were super…read moreresponsive and went above and beyond to try and fix the truck. I had to come down to clean out my dad's house and needed the truck quickly. They tried to find a part at the wrecking yard to help fix faster. I would recommend them.

Nice guys! Did a good job. Friendly. Fast service. Easy…read moreto get to, took my car same day I called.

Our family of 7 was at our cabin when our Suburban didn't start on a Friday afternoon. We called a…read morefew places and Niko was the only one who answered his phone. He came up the mountain to check on our car that evening and the next day, after hours.We ended up having to tow it to his shop and hitch a ride home 5 hours away with some friends. Niko isolated the problems and we were able to drive back to pick it up. He even called to check on us when we got back home to make sure it didn't give us problems. Price was very fair and we're so thankful that we found someone honest in an a town we're unfamiliar with mechanics. Thank you Niko!

This place is a rip-off. I went there for an oil change figuring it would be faster on a Saturday…read morethan Walmart. I stated wanting an oil change. An attendant took my key & started on it right away. It was finished in a timely manner. When presented with the invoice, there was a $56.99 charge for full service. I told the manager i didn't want all that, just an oil change. He asked, "You just wanted a basic oil change?" I told him yes and he replied, "We don't do basic oil changes," implying that the $57 service charge was standard in addition to the $44 paid for the oil change. Outrageous! Nowhere in the service station did I see any posting that this was standard pricing. So, I then looked at the checklist of items supposedly supplied for this service. The battery was not checked. There was some corrosion around the terminal posts. I asked if these could be cleaned. He told me no, they don't do anything with batteries. Then I noticed that my wiper blades had been "checked," whatever that meant. I knew that my wiper blades needed to be replaced and had just bought new ones at Auto Zone a half-hour before the oil change. So, I asked the manager if his crew could at least replace the wiper blades. He said they could at an additional cost of $14.99 per blade. Like I said, this place is a total rip-off; no real care for customer service, just finding anyway possible to make a buck off unsuspecting customers. Next time, it'll be Walmart for an oil change.

From the owner: We are a local owned shop that specializes in oil changes and other services that you vehicle…read moreneeds. Call us for more info and specials we might have.

i was traveling from Dallas, Tx to Colorado and began losing air in my front tire on the passenger…read moreside. I stopped at Big O's in Santa and their staff immediately repaired the tire and charged us nothing. They were outstanding and went above and beyond what we anticipate.

I needed to replace a blown out tire quickly as I was on a roadtrip through Santa Fe. The service…read moreperson pulled the tire I needed from another order and had it installed within 30 minutes. If I lived in Santa Fe, this would be my regular tire shop.

This place is a disaster for tires. The staff are mostly kind and will tell you they have your…read moretires in stock on the phone and even upon arrival. On my first trip there, they said they had four tires for my car. Once they had the car up and my old tires off, they said they didn't have four tires. So they put two on. Shortly after, my old tire blew. I went back for the remaining two, and once again, although on the phone they said ten of my tires were in stock, they couldn't find them in after I waited 2 hours. They finally found tires, and installed them. About a dozen employees were around but only one or two of them barely working on the cars in line for tires. After I paid, I realized they didn't put my spare back but left it out in the shop. No one would take responsibility for having done the work on my car. It was a mess and took about 4 hours. This all has been a tremendous waste of time- it's well worth going somewhere else.

Excellent Service, Fair Prices, Great location, fast service. Do not hesitate to call Brian & give…read morehim your business! So glad he is he for our car service. Bravo!!! Teacher

Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades. And after speaking with another shop, in business 40 years, he conspicuously omitted Auto Doc for any projects.

On our way back to Colorado and the motorcycle trailer started bouncing. Tire separation! David…read morefound it, put the spare tire on, and we were back on the road! Easy on and off I25. Thank you!!

We were traveling from Colorado to Texas and blew a tire hitting a pothole over Raton Pass (a…read morecommon occurrence we're told). David met us after hours to look at our tire. Beaver and David went above and beyond to order our tire ASAP and came out to to our motel (Best Western Plus-actually a very pleasant place to stay and dog friendly) to change the tire and waited for us to check-out to have us follow him back to the shop and have the tire balanced. The price was affordable too! Great experience in a not great situation. Thank you!!