Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

I usually go to Valvoline in Albuquerque but we were past due for an oil change and didn't have an…read moreimmediate trip to Albuquerque planned. I received a quote online and was also emailed a discount coupon. When we arrived we were given immediate attention and our car was worked on shortly after. The employee did seem to have some trouble locating our online quote, but he may have been new. I also informed him of the coupon we had and that I had just replaced the air filter myself that same morning. We were offered a new cabin air filter for $49 but I declined and ended up replacing it myself for about $19 later that day (it was pretty bad so I'm glad they posted it out). At checkout they already forgot about my coupon but added it and we checked out. It was a rather quick process. Weird thing we noticed afterward was that the sticker they gave to notify us of the next oil change was at a strange mileage. 7430 miles ahead of where we were at. Not sure what that was about.

I went in this morning because I needed a tire fixed and an oil change. Was told the don't do…read moreanything for tires and only two hours after I left, MY CHECK ENGINE LIGHT CAME ON. It WAS NOT on before I went in. I was charged $80 for something I suspect never got done. So disgusting and unprofessional. Never, ever spend your money here.

Excellent customer service, excellent value for service provided. Jacob got my vehicle in quickly…read moreand was not only able to do a basic oil change but was also able to do a full vehicle inspection, let me know what needed to be replaced and how urgently. He was then able to complete the work competently and quickly. So happy to have found J5! Will definitely be return customers as long as we live in the area.

Big shout out to J5 Automotive for getting my car up and running and back on the road! Car died in…read morethe driveway J5 came checked it out, jump started it drove it back to the garage, made the run to get a new battery and installed a new alternator, brought the car back to me by that evening and affordable! thank you! I highly recommend J5 Automotive!!!! Thank you!

Nice guys! Did a good job. Friendly. Fast service. Easy…read moreto get to, took my car same day I called.

Our family of 7 was at our cabin when our Suburban didn't start on a Friday afternoon. We called a…read morefew places and Niko was the only one who answered his phone. He came up the mountain to check on our car that evening and the next day, after hours.We ended up having to tow it to his shop and hitch a ride home 5 hours away with some friends. Niko isolated the problems and we were able to drive back to pick it up. He even called to check on us when we got back home to make sure it didn't give us problems. Price was very fair and we're so thankful that we found someone honest in an a town we're unfamiliar with mechanics. Thank you Niko!

This place is a rip-off. I went there for an oil change figuring it would be faster on a Saturday…read morethan Walmart. I stated wanting an oil change. An attendant took my key & started on it right away. It was finished in a timely manner. When presented with the invoice, there was a $56.99 charge for full service. I told the manager i didn't want all that, just an oil change. He asked, "You just wanted a basic oil change?" I told him yes and he replied, "We don't do basic oil changes," implying that the $57 service charge was standard in addition to the $44 paid for the oil change. Outrageous! Nowhere in the service station did I see any posting that this was standard pricing. So, I then looked at the checklist of items supposedly supplied for this service. The battery was not checked. There was some corrosion around the terminal posts. I asked if these could be cleaned. He told me no, they don't do anything with batteries. Then I noticed that my wiper blades had been "checked," whatever that meant. I knew that my wiper blades needed to be replaced and had just bought new ones at Auto Zone a half-hour before the oil change. So, I asked the manager if his crew could at least replace the wiper blades. He said they could at an additional cost of $14.99 per blade. Like I said, this place is a total rip-off; no real care for customer service, just finding anyway possible to make a buck off unsuspecting customers. Next time, it'll be Walmart for an oil change.

From the owner: We are a local owned shop that specializes in oil changes and other services that you vehicle…read moreneeds. Call us for more info and specials we might have.

In town on vacation and picked up a nail in the tire. Took it here and Ian took great care of us!…read moreIn and out in under thirty minutes and the kids didn't even complain in the waiting room. Great service!

Worst place to take your car in dishonesty about what needed to be repaired stolen items while in…read morethere shop and didn't make the repairs we had agreed on. Don't take your car or truck here!!

This place is a disaster for tires. The staff are mostly kind and will tell you they have your…read moretires in stock on the phone and even upon arrival. On my first trip there, they said they had four tires for my car. Once they had the car up and my old tires off, they said they didn't have four tires. So they put two on. Shortly after, my old tire blew. I went back for the remaining two, and once again, although on the phone they said ten of my tires were in stock, they couldn't find them in after I waited 2 hours. They finally found tires, and installed them. About a dozen employees were around but only one or two of them barely working on the cars in line for tires. After I paid, I realized they didn't put my spare back but left it out in the shop. No one would take responsibility for having done the work on my car. It was a mess and took about 4 hours. This all has been a tremendous waste of time- it's well worth going somewhere else.

Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades. And after speaking with another shop, in business 40 years, he conspicuously omitted Auto Doc for any projects.

Good guys that helped me out of a jam! Didn't know anyone in town and had a huge piece of metal in…read morea tire, late on the Friday before Memorial Day. AutoDoc took care of me and made sure it was fixed properly. Timing was bad for a flat, and they pulled it out and made it a win. Thank you!

On our way back to Colorado and the motorcycle trailer started bouncing. Tire separation! David…read morefound it, put the spare tire on, and we were back on the road! Easy on and off I25. Thank you!!

We were traveling from Colorado to Texas and blew a tire hitting a pothole over Raton Pass (a…read morecommon occurrence we're told). David met us after hours to look at our tire. Beaver and David went above and beyond to order our tire ASAP and came out to to our motel (Best Western Plus-actually a very pleasant place to stay and dog friendly) to change the tire and waited for us to check-out to have us follow him back to the shop and have the tire balanced. The price was affordable too! Great experience in a not great situation. Thank you!!