Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

Amil was amazing. Arrived early, diagnosed the problem…read morequickly, explained what was wrong, and gave a fair quote. Definitely keeping business card for future service and maintenance.

Amil came in and fixed our washing machine! He's efficient and goes great work! He also charges a…read morereasonable price. I'd call him again for future repairs.

Quick professional and courteous very quick to explain the process and what it's going to take to…read moreget it done, and gave an upfront quote and stuck to it. Our guys showed up on time was done within the hour. He did an amazing job on the Installs. Highly recommended.

Got my kitchen painted and it was the WORST home improvement experience I've EVER had!!!…read more The crew showed up without coverings for their shoes and didn't even have all the proper equipment for the job (I had to loan them a step ladder). They completely rushed through painting my kitchen and missed TONS of spots. So much so that I had to point out the different places they missed 5 DIFFERENT TIMES and they still didn't get everything right before leaving. I shouldn't have to play foreman to a "professional" painting crew. They didn't remove any outlet covers or blinds in order to do a thorough job, poorly taped off different areas of the kitchen and then didn't remove all the tape after they "finished," and even spilled on my carpet because there was no floor covering put down. I ended up spending over 2 hours repainting the kitchen myself the next day because the work was done so poorly. To top everything off, I overheard one of the workers cursing HATE SPEECH against people of alternate lifestyles in Spanish multiple times while they were there. When I had to talk to the supervisor on the phone (3 separate times), she first tried to gaslight me into believing her crew was doing the job correctly. I then had to explain to her the truth of the entire situation because her workers were telling her lies in Spanish saying they did everything correctly. She did offer an apology and a discount to use her company on a "future" project (not the current one), but I would NEVER use them again or recommend them to ANYONE. Plus, they ONLY take Zelle (or cash) which was VERY inconvenient. This company had great reviews which is why I went with them initially for the job. However, I have NO IDEA how they received the glowing reviews because I could not have been more disappointed with how everything went down. I would NOT recommend using Mr. E Does it All for ANYTHING when it comes to your home. My kitchen was blue before they "painted" it, but these few pics don't even do the AWFUL job they did, justice.

I.met the owner…read more First class guy, hard worker and on time. Hire him. Very handy. Cost effective and fast. Everything you want in a repair guy.

I called a technician to repair my GE front-load washer and asked for an estimated repair cost…read morebefore scheduling the visit. I was told it would likely be around $150-$200. However, when the technician arrived at my house, they quoted $550 for the exact same issue I had already described over the phone. If I had been told upfront that the repair could cost this much, I would not have scheduled the appointment. Because I declined the repair, they still charged me a $100 inspection fee. This experience was very disappointing due to the lack of transparency about the pricing. Clear and honest estimates should be provided before sending a technician so customers can make an informed decision. For your information, I did called GE before calling these tech, the extended warranty is $350 to cover everything. My GE washer is front load purchased by 2022.

It was a pleasure working with Michael. He installed my Samsung dishwasher at a fair price…read more Will definitely recommend him.

I reached out through Yelp to receive quotes for a repair to an appliance in my home. I received…read moreseveral quotes from different providers. Reputable Repair provided me with what appeared to be a fair quote, and I messaged back and forth with the repair technician, and we agreed on a date and time for an appointment the next day. About 2 hours before our scheduled time, I was informed by them that the technician would not be able to make it to our appointment. Less than 1 minute later, I replied back asking when we could reschedule. I sent a follow up message a few hours later, and as of now, more than 24 hours later, I have been ghosted by this company. I have only 2 days per week to get things around my home completed because of my work schedule, and now will not be able to get this item repaired until next week. I understand that things suddenly can come up, but in my opinion, when you go out of your way to earn someone's business by responding to a quote request, schedule an appointment, and then bail on that appointment and MOST IMPORTANTLY fail to follow up in a reasonably timely manner, indicating whether you intend to take on the job, this is missing the mark with your service. It only takes a few seconds or a minute to reply to a customer. I still have a problem that needs to be solved, and now have lost a week of time because of poor communication from this company. Follow Up: The technician did follow up with me several minutes after leaving this review, and offer to come out tonight. Michael seems like a nice gentleman, and indicated that he had an emergency. I will give him the benefit of the doubt. We will be taking our business elsewhere, however, and wish this company the best. I have adjusted my review from 1-star to 2-stars. Communication in this instance could have been much better.

Our 2 year old Samsung dishwasher is giving us issues. Found Roman via Yelp. Very professional,…read morevery thorough, very honest. Though our dishwasher seems to have a software gremlin issue going on and was not fixable, Roman worked diligently to try and determine if the problem was something he could address. Highly recommend and would use again.

Roman is knowledgeable, honest and reliable! We are loyal clients and will wait for his earliest…read moreavailability. He diagnosed the problem, ordered the parts and return the same week for repairs. Thank You Five Star Appliance Services!

Didn't wind up getting the repairs, but the service was great. Will definitely keep them in mind…read morefor future incidents.

The service itself was good and my dryer is back to normal now. The only issue was that they showed…read moreup at an unscheduled time without letting me know about the delay, which meant I had to clear my plans for the rest of the day. If not for the communication mix-up, it would have been five stars

Paul was extremely helpful when my dryer stopped drying clothes properly. It was heating up but…read moreeverything was still coming out wet. He first gave me suggestions to try on my own before coming out, which I really appreciated. When that didn't solve the issue, he came by and quickly diagnosed a blockage in the dryer vent that was restricting airflow. After getting it fixed, my dryer works perfectly again. He's kind, knowledgeable, and easy to communicate with. I highly recommend him!

I've had Paul work on my dryer a couple of times over the past few years and both times he provided…read moreexceptional service. He has great communication and is very knowledgeable and skilled at what he does. On top of that, I feel that his pricing is incredibly fair. I plan to continue utilizing Paul's service in the future and I highly recommended him if you have appliance repair/maintenance needs.