I made an appointment for routine bloodwork online for 9:15. Checked in and opted to wait in my…read morecar. At 10 am want upstairs to see where I was in line. No one is available to ask any questions to. I went back down to my car. Tried calling twice and left message that were left unanswered. It's 11:34 and I still haven't received a call to come in not that I'm waiting any longer! Horrible experience. Do not go here!

Came here to get routine bloodwork (make sure you have your script) done on a Saturday around…read more10:30am and had a great experience as a walk-in. Pulled into the parking lot at 10:25am, found a spot right away and took the elevator to the 3rd floor (#304). Checked in with their tablets (there's 2 in the corner - self serve) which took a few minutes and was easy to use/navigate. You just need to have your ID (ie, drivers license) and your insurance card and the device scans everything for you. After completing my info on the tablet, I waited maybe 2-3 minutes before I was called up to the window. Was asked for my script, confirmed my insurance and instructed to go to one of the rooms. I waited in the room maybe a minute before someone came in to draw my blood which took probably a minute. The employee that drew my blood was very nice and got the blood right away, granted I am an easy stick haha. I left the parking lot at 10:40am so it took me 15 minutes for my visit from pulling into the lot to leaving the lot! Amazing! Facility was also very clean from what I saw. Only con is they close at 11am on Saturdays and not open on Sundays.

I came in around 7:30 AM as a walk-in. Even though there were several people already waiting, the…read morecheck-in kiosk scheduled me for a 7:50 appointment. I received a text at 7:45 letting me know they were ready--super efficient! The phlebotomist was excellent. She was so skilled that I didn't feel a thing during the blood draw. I did not get her name because I was still tired at this hour of the morning. I was in and out in just 15 minutes. Quick, smooth, and professional. I didn't take any photos out of respect for patient privacy.

My first time at this location. Thr location in North Babylon, NY pops up on Google but it's…read morepermanently closed. This Quest Diagnostics office is located within an office building. Although system shows booked for that day, if you can get there at 6:30 AM you may be able to see someone which was in my case. Checked in at the kiosk and saw someone right away (literally waited 2 minutes). Although the phlebotomist was completely inadequate with learning hoe to work the computer (I sat there 30 minutes) and had to ask 2-3 people on hoe to enter my information into the system, blood drawing took 1 minute and I was out of there. All in all, great experience, staff was friendly and professional and facility was clean. Would recommend if you're in the area. Make sure you bring your prescription to the appointment! Heard a patient didn't bring one and they won't keep in the system longer than a week.

This lab is run like a circus. Why is the phlebotomist also the receptionist? The poor woman was…read morerunning back and forth doing everything all by herself which is not only ridiculous but also unsafe. You have one worker with a room full of irate people stuck waiting for over an hour? If you're not going to have a staff then why don't you take appointments-people have other things to do besides sit in your office all day waiting. Giving two stars only because she was very friendly and kept her cool when she was clearly overwhelmed.

Every time I go there is only one person doing everything. She checks you in and checks the…read morepaperwork then she takes your blood and other fluids. There is a steady stream of clients but I was only there for 40 minutes from start to finish. I would definitely recommend it.

Incredibly incompetent. They never answer the phone. I went three times. The wait time was 40…read moreminutes for the tech to tell me they didn't even have my faxed over rx. My MD has faxed it over twice already. I will never go back.

I've been here 3x (weekday mornings). Each time, I am in & out within 10-30 mins. The check in…read moremachine makes things smooth. Waiting room is clean & quiet. The patient rooms & bathroom are all very clean and minimalistic.

Horrible! Lady can't…read moresay my name correctly so when I tell her to address me as Mr.(my last name) she says that's not what the paper says. I tell her look this is my first name and this is my last name. Then I say thanks for having me sit for 40 minutes without even acknowledging me. She states well we are under staffed and busy. I tell her not my problem but I'm a diabetic that is fasting and maybe out of courtesy you should check with your customers. She says have a seat and someone will get with me because I said can we move this along. I plan on writing corporate about this and giving negative reviews on every website I can.

This was my first time at LI Urgent Care in West Babylon. I had a sore bump on a finger that was…read moregetting worse. It was diagnosed and treated with antibiotics prescribed. The place was immaculate. Everyone there was courteous, pleasant and professional. The medical and administrative experience was great.

I had a very disappointing experience at LI Urgent Care in West Babylon…read more My appointment was scheduled for 9:08 AM, yet not a single staff member--front desk or medical--arrived until after 9:10 AM. If your hours begin at 9:00 AM, patients should not be left waiting while the entire staff arrives late. It immediately set the tone for a lack of professionalism and respect for patients' time. Unfortunately, the issues only escalated from there. I took the time to clearly explain my allergies to the provider, yet a prescription was still called in for a medication I am allergic to. This is not a minor oversight--it is a serious patient safety concern. As someone already not feeling well, having to go back and forth between the pharmacy and the office to correct this was both frustrating and unacceptable. The replacement medication that was prescribed caused significant side effects, to the point where I did not feel comfortable continuing it. When I called back within 24 hours to request a change to a medication I have previously taken without issue (and confirmed to be dye-free due to a severe allergy), my concerns were dismissed. Instead of listening, I was given an inaccurate explanation that my reaction was due to combining it with a steroid--despite the fact that I had already consulted with the pharmacist and did not take the steroid at all. At no point did anyone take the time to have a proper conversation or fully understand the situation. To make matters worse, when I inquired about dye content the following day, they were somehow able to check and verify the medication. That level of attention should have been provided from the start, especially given that my allergy was clearly communicated. Consistency in patient care should not depend on who happens to be handling the case. After verifying with the pharmacy which medication would be safe, I called the urgent care again and requested that specific prescription. Once again, after unnecessary back-and-forth, they agreed--but then proceeded to call in a completely different medication without any communication or explanation. The lack of attention to detail, poor communication, and disregard for patient input made this an incredibly frustrating experience. What should have been a straightforward visit turned into a stressful and drawn-out ordeal while I was already unwell. I will not be returning. This experience was a complete nightmare and only made an already difficult situation worse.

Khadine was simply amazing, she made it a seamless process from start to finish. She was…read moreprofessional, personable, kind and efficient. I also appreciated the updates on shipping to the lab. Will definitely be booking again.

So convenient and Khadine is great! She is always prompt, efficient and very professional. Khadine…read moreis a skilled phlebotomist and makes the process literally painless.