Service department is fantastic! They very graciously helped us out at closing time on a Friday…read morenight as we were driving back to Montana. So thankful for their help!

Service is great. Fast appointments!! If they say they will contact you, they do! Something that…read moreis not often done nowdays.

I worked with Tyler over the phone for a week. He sent me a video and was responsive to emails. I…read morelet him know that I was going to come from Boise to get a Kona I wanted and he was cool enough to hold it for me until I could make it there on Saturday. Everything went smooth and there were no shenanigans on pricing, especially since I came from out of the area. I'd buy from here every time. They gave a nice price for my trade too.

I took my 2026 Palisade in for it's first service tooday. I was warmly greeted by the Service…read moreAdvisors. Brody is who ended up helping me. He was very friendly and professional, said the service work would take about 2 hours, it only took 90 minutes, bonus because I was waiting. While waiting, you have access to snacks and beverages. When my vehicle was ready, Brody explained to me what was done, explained recommended service intervals and answers all of my questions regarding future services. In the end, he also informed me that since this was my first service on our new vehicle, it was performed as a courtesy. I was somewhat surprised and very pleased. Midway and their staff totally met my expectations when we purchased and todays service experience. Prior to purchasing our vehicle, I was told by many local Hyundia owners to stay local, this is a family owned business and they treat their customer great. I was not disappointed and will surely tell other of my experience

I told Brandon what I wanted and he found my V8 camaro for me. It was a challenge because it was…read morein Canada but Group got it to Idaho! What an exciting car! Now, I want to find a custom, standard old school pickup. I know they can do that for me. Thanks guys!

Tylor, Cody, and the rest of the gang at Group Wholesale knocked it out of the park. I presented…read moreTylor a challenge when I arrived at the dealership. I wanted to upgrade from a vehicle that just no longer met my needs, into a Tundra. Tylor listened to what I was trying to do, asked some questions to make sure he got me exactly what I was after. He then presented some options, and told me exactly what it was going to take, and let me decide what direction I wanted to go. They offered me a fair price on my trade, and showed me a truck that was exactly what I wanted. There were couple things that I wanted them to do, and while they weren't huge things, I wanted them done. They worked hard to meet my schedule, and and made sure things got done, and with perfect results. I have very high expectations and you guys exceed them, every single step of the way.

My fiancée and I had a great experience here. We bought a 2021 Tahoe and Amanda Alden the sales…read moremanger and Harley made the process easy. Would 100% buy here again and would recommend others to do the same.

Bought a used car from them. We only had the car 2 weeks and the engine seized up. When we…read morecontacted the dealer they said they would look into it. Their response was that they would not cover any cost of repair or replacement of the engine. They pride themselves on being a family business but certainly don't treat you that way. Terrible customer service. Do not waste your time. Go somewhere else.

I really like this dealership, they were honest, fair, and friendly. I would definitely buy a car…read morehere again! The owner was very nice and helpful as well and when we had a problem he help fix it without a hassle.

I could not be more pleased and impressed with what a fantastic experience we had at Kootenai…read moreMotors. Ron was so kind and stayed after closing so we could come by and look at a car. He made sure the car was fixed and ready to go when we came to pick it up. His daughter (I apologize for not remembering her name) does the paperwork and she was really professional, organized and kind as well. I would expect nothing less from a family of fellow dog lovers! Thank you Kootenai Motors; we will be back!

Entire SERVICE team (Management, included) is RUDE, especially one of the females (I believe Her…read morename is Kelly, but don't quote me on it). This is based off of COUNTLESS times of dealing w/them. I've honestly never encountered such a rude service team. In My Opinion, you are better off driving 30 minutes away to Spokane, Washington. This car dealership doesn't even offer car detailing anymore - unbelievable!

Recently, my wife and I went to Coeur d'Alene Honda to shop for a new Pilot. When we arrived, we…read morewere met by a salesman by the name of Tyler Abbott, who assisted us in our search. He suggested that we consider a 2026 Passport, which was similar to a Pilot, but more capable in winter driving conditions, as well as in moderate off-road scenarios. Ultimately, after asking a slew of questions, which Tyler answered quite adeptly, and a test drive in a nearly-new Passport (1,300 miles), we bought it. We have purchased several Hondas in the past, and, aside from the outstanding dependability that the brand has always offered us, we truly value the fact that we've never felt pressured by a Honda salesperson while shopping for a car. I am pleased to report that this experience was no exception. In fact, I believe this was the best car buying experience we have ever encountered. Tyler's very professional, easygoing personality and impressive knowledge ultimately convinced us to specifically buy our new vehicle at Coeur d'Alene Honda. We want to thank Tyler Abbott, as well as the business manager, Johnathon Loudenslager, for providing us with a low-key, friendly and extremely efficient experience. Dana Duncan

Driving cross country means I have to get my car serviced every 10,000 mi, so I was fortunate to…read morefind this place. Although the reviews were not very favorable, I decided to check it out for myself. Super easy to find, so that was a plus. Was able to get my car in right away... Actually was able to get a Irwin to get a oil change, tire rotation and air filter. Super nice and friendly, they got me in and I decided to hang out and wait. Which was nice to get back on the road. Bottom line? If I'm ever out running around again and needing kind of dealership, this one will be on my list of places to stop.

Bought my first VW (Tiguan) last year and bought another this year. Usually just had my services…read moredone at the post falls location and spoke to Kayla L. everytime just chit chat, she was always open to just hanging out and talking to the wife and I even though we were not interested in buying another car yet. This year I was walking the lot while my tig was getting serviced and saw the GLI sitting on the lot. Came inside and spoke with Kayla about it, as usual she was energetic and willing to talk to me about whatever. Left with 2 cars- Im sure they have more great sales-people but time and time again Kayla was the one there for me.

From the moment we walked in the parking lot we felt good. We met Julie and Shawn who helped us and…read moreanswered all our questions. It took us about 1 hour to decide and we made the best choice for us. Julie had been wonderful and very patient with us. We enjoyed all the drive tests. We walked out with a new Toyota 4Runner TRD. Thank you Parker Toyota team!

BEWARE! UNTRUSTWORTHY & UNETHICAL. SNAKES 100% & this is based off of MULTIPLE experiences. They…read moreripped My Partner off, as well, and took advantage of / Exploited Her! Below are from My Previous vehicle (I now have a BRAND NEW Toyota Hybrid XSE that I paid for in FULL that I had shipped from the Eastcoast) where I experienced extensive damage to My Vehicle when I respectfully declined to purchase their NEW tires (because they wanted an astronomically HIGH price) and simply opted to pay to get My Tires ROTATED. They took ZERO Accountability for it. DO NOT RECOMMEND! WARNING! NO.