We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

They did an amazing job drying out the water that flooded my salon. The flooring needed to be…read morereplaced and they did that as well, looks beautiful! They had machines set up to start drying very quickly and worked around my business hours to replace the flooring. Would highly recommend!

Gavin was incredibly professional, knowledgeable, and thorough during his prompt inspection…read moreappointment that we made over the phone with him just a couple of days ago! We are 100% pleased and impressed! His communication skills are excellent, and he is also so reassuring and emotionally intelligent. Gavin efficiently assessed our fairly extensive problem, using professional equipment to detect damage beyond what was visible. He explained the various steps and the order in which they need to occur for proper mitigation and repairs. He is very generous with his knowledge, and patient in his explanations of factors involved in the necessary mediation process. He gently shared his reasoning in a kind and respectful way, offering specific options for addressing the problem. His upbeat, personal professionalism allowed us to feel much calmer and more confident regarding the entire situation. We are so grateful.

We used Whatcom Grime Fighters for our spring service this year. They did a moss treatment,…read moreroof/gutter clean, and also cleaned the exterior of our gutters. The work was done well and the bill was reasonable. Based on that I arranged for the fall roof Blow down and gutter cleaning for the fall. I set the date for October with them and added it to my calendar. As the date approached I called and left two voicemails and also sent an email. No response. Based on this I don't recommend as they are not reliable. We have moved on to another service provider for our semi-annual work.

Installed gutterguards and cleaned out gutters and roof with moss prevention. We were happy with…read moretheir work. Good job and communication.

A friend recently moved to town and purchased flat pack furniture. A great deal, but a pain to…read moreassemble. I was referred to JDs for by her facility manager. JD was courteous, informative and moved to work around our schedule. Matthew and Lee showed as promised and promptly. They were friendly, competent and fast. From a mess of cardboard and styrofoam, an apartment took shape. All this: great price, great service and a furnished-in-a-flash studio apartment.

JD's movers seriously helped us with a recent move into a three-story home. They were available…read morewithin just a few days of notice and were able to come on a Sunday. The guys arrived ready to work and navigated the three stories so well. Our furniture wasn't harmed, nor the home/stairwells. They were very friendly and attentive to our items exactly where we needed them. I cannot recommend them enough! The price was totally affordable and they got the job done.

I found a leak in my pump house after the pressure tank around midnight, called Aquatech the next…read moremorning -- a real person answered the phone and took a description of the problem. I got a call back that afternoon, arranged service for the next morning, and my system was fixed by 10:30 am, just 24hrs from making my first call. The guys who did the work were pleasant, calm, professional, and fixed it up straight away. This was the fastest, most perfect experience with well service I have ever had. I know exactly who I'm going to call the next time I need help with my well.

Our pump was going out for the 3rd time and since Aquatech had fixed it last time I was hoping they…read morecould recommend a replacement. We are so happy with the recommendation! It is quiet, great pressure and installed quickly over the holiday. Thank you so much! Highly recommend for pump and well needs.

A huge thank you to CAZ Construction and Favinger Plumbing for the incredible work they did helping…read moremy elderly mother through Skagit Housing Authority. The team was professional, kind, patient, and took the time to explain everything clearly. Special shoutout to Alfredo, Alberto, Jimmy, Lazaro, Brian, Keith, and Ricky--you guys are rockstars! Your teamwork, attention to detail, and generosity meant so much to our family. Highly recommend!

I bought a 1969 home that had asbestos in the popcorn ceilings so I contracted with CAZ…read moreEnvironmental to remove the popcorn. While the staff are easy to work with, they did a significant amount of damage to the sheet rock ceilings, painted walls, a paneled wall and outside house paint. When I contacted CAZ about the damage, I was told " The damage done by the tape used for containment is unavoidable. We clearly state in the estimate that damage will occur and the client is responsible for that damage. While unfortunate, the damage is not out of the ordinary for a popcorn project. By signing the contract you recognized this aspect of the project and CAZ is not responsible for repair." Unless you intend to paint all walls, texture the ceiling, remove existing panel walls and repaint outside your entrances, think carefully about having this work performed by CAZ Environmental.

They never call back. I've called and left messages twice and even talked to someone and still…read moreanother week with a leak and no response. So now 2 weeks of waiting for a call back. So right after I wrote this review they called and seemed like they were going to help. Then it's been another couple weeks and nothing. Still have a leak and I can say without a doubt this company sucks. So don't bother calling back. I'll hire a plumber.

Excellent service! We needed holding tanks for back up on our well and then later needed a new pump…read morefor the well. We were treated great and the fees on both were extremely fair.

Very helpful in supplying my as built drawings. Guys who did my inspection and pumping were very…read morefriendly and shared insight of my system. Dorothy was always quick in returning my questions. Wish more companies were as easy to work with as Tiger! I've found my septic service provider. You can rely on this company. - Jeff T.

They were prompt knew what they were doing and took care of our septic issue quickly. I would…read morerecommend them for any septic needs or issues.