Asked Young gentleman with a beard if they sold key fob batteries was extremely rude and gave me…read moreattitude for asking. Said they do with attitude when I asked where they are located said find them yourself rudely. I walked out and will order on Amazon. Don't waste your time staff is not willing to help. I try to support local businesses in our small community but I will no longer be spending my money in this store.

Who doesn't love the place with the helpful hardware folks? This is one of the best Ace Hardware…read morestores I have ever been in. There is a log of gardening materials, a very large kitchen section, including appliances. It is a great place to gift shop! As you are waiting in line there are a lot of candy options to tempt you. There is a huge parking lot and if you buy something but they can load it into your car or even deliver it for free!

great store love morgan he was really helpful and energetic but ivy was giving total bitch vibes…read morereally blew my high, would not recommend an encounter with her.

Steamboat Ace Hardware is a great place to shop. All of the employees are knowledgeable about their…read morearea and want to help you buy the right product for your needs. Some people complain about the high prices, but I have not found that to be true, yes sometimes. I am willing to pay a bit more to know I am receiving knowledgeable help from friendly people.

This place ever disappoint Ryan thank you again for helping us selves tile problem. Everyone is…read moreworking today is absolutely amazing. I WOULD recommend.

Good variety and supply, knowledgeable friendly staff , and right near Breck. It's a good choice…read morefor whatever I need.

This may be just a hardware store, but it's a very important place in this region. When you live in…read morethe mountains, you get used to most things being far away, but there are certain stores that you really need nearby and this is one of them. It's not the biggest of hardware stores, but they carry a little bit of a lot of things. Is your awful old vehicle leaking coolant? They have it. Want to paint your bathroom? They have a small paint center. Have an cast iron stove that needs some work? This is the only hardware store in the region that seems to carry anything at all for them. There are also plenty of commonly needed tools and hardware, a pet supplies and wild bird feeding area, plus a small outdoor/camping section complete with Latitude 40 Maps - my favorite. This is just a supremely necessary place and I appreciate it's existence, even if I do have to go down to bigger stores for some things.

Camo face paint? Check…read more Cross Bow? Check. Gaiters? Uh-huh Metal Flying Saucer Sleds? Yup. I love family- owned hardware stores, but this one is a real winner, because they carry items you might not find in your town-y Ace. this one has books and ail the camping supplies you may have accidentally broken. If nothing else, they have a plethora of Duct tape to fix all that ails ya.

I went into the just looking around and I was welcomed by Alex and he was super nice and very…read morehelpful. It's is the perfect Hardware store that you would want in a little western town!! Very Friendly and warm! Thank you Alex!

The guy at the checkout was a jerk. Will drive farther to go elsewhere for my hardware needs.read more

Need a pair of shorts for the jacuzzi? How about some socks? Dog food?…read more Check to all of that. Murdoch's had all the things that we forgot to pack-- and then some. The place is stuffed to the gills- at times it was hard to navigate. But you need something- they have it.

Great selection. I shopped here many times during my 6 week stay. Staff very helpful and they…read moreliterally have everything. Staff is always masked up when you are close to them ,as well as customers. Not sure why I've seen previous reviews that are negative. Negative people breed negativity I guess. Great store

Great place great selection. Bit pricey but very good service. Recommend place ! Ddread more

Best spot for hardware. Courteous people, awesome supply. I definitely recommend checking this…read moreplace out.

Amazing Ace hardware! supper helpful staff and a great selection on hardware. The employees are…read morefriendly, knowledgeable, and always willing to help customers find exactly what they need. The store is well-organized and easy to shop in, Overall, it is a great place to go for home improvement supplies and helpful advice.

Things have not changed. I wrote my last review in 2018. Today I needed some keys made. At 9:00 am…read moreon a Thursday there were no customers. When I entered I was not greeted by the 3 employees standing by. I said good morning and that I would like to have some keys made. The two men looked at each other and one said I'll do it. The young lady did give me a smile. No one said "Hello" or welcome. There were no other smiles and no small talk. Silence. I do remember some 30 years ago when the store was next door and the gentleman who owned it was as kind and sweet as on would expect in a small town. This has to be the saddest store I've ever been in aside from a market I once visited in Zimbabwe.

The owner has repeatedly abused the emergency police dispatch for false parking accusations. The…read moresignage is old and difficult to read while being misleading. Don't support this extremely overpriced business and poor business practices. Home Depot folks.

Literally the worst customer service in the valley and that's saying something. Old guy who always…read morewears a mask acts like he's too good to talk to anybody. Never will shop here again!

Incredibly great service from Stef and Peter trying to get us a torque wrench at a discounted rateread more

Good help is hard to find and even harder to keep. Loyal customers are easily lost with bad…read moreservice. Olivia could use some training in customer service. "Please", "thank you", a smile and eye contact go a long way. A customer should never be treated like a nuisance in a customer service industry. I like shopping at Ace, but if I ever have such rude service again I will be hard pressed to go back. Additionally, I looked up the store and called this morning to ask about certain items being in stock. The lady I spoke with, I did not get her name, was rude when I mentioned that maps lists the store as "permanently closed". If this was my store I would want to know so I could fix the problem. She snapped at me, "there is nothing they can do" and promptly ended the call. No one at the store has ever been so rude before, I'm not sure what's going on now. Hopefully they turn this around.