Bert and Brittany were very nice and helpful in my 3 day move out of storage unit A++ customer…read moreservice !

Great management from day one. Ethical owners and management. Got my refund balance expeditiously…read more I've used them more then once and recommend them.

if I could give it zero stars I would. Some of the worst customer service I've ever experienced in…read moremy life. Joe is a fucking dick. lucky I got all my stuff out of there today. Go to a different storage place.

Great place to store your stuff and customer service is nice, the building is very secure, always…read morekept clean, and they provide dolly's to move big items. Great people and great business.

The site manager, Austin, is incredibly helpful & friendly in all our interactions. Not only did…read morethey make the moving in process super easy, but they made the moving out process equally smooth. They have also been accommodating and understanding of various circumstances on my end which has been a real lifesaver. My storage unit was clean, secure, climate controlled, easy to access, and well worth the money. The customer service provided by Hillsboro West Self Storage is top tier and will make you glad you chose this location.

Well-organized, good signage, friendly staff. Had a bit of confusion with our containers arriving…read morefrom out of state, but they were able to help us figure it out and get everything to the right place. They have everything you'll need for moving - boxes, tape, locks, protective padding. Great experiences with everyone I have interacted with here.

Would recommend this facility to anybody! I am recent college graduate and needed a place to store…read morefurniture while I temporarily moved back with my parents. My family had a good experience with them in the past, so I called them & it couldn't have been easier. Their insurance is affordable & I was able to have a quick turn around. I recently used their truck used for local moves & it was convenient. If you don't want to worry about your stuff, this is the place for you!

Excellent storage facility. The safety is 10 stars! Excellent service with the property mgr- Jared…read more Also they have a truck that they lend out when moving your stuff in which helped out a lot. Highly recommend.

Very nice friendly service. Property is clean and we alsays feel our belonging are secure here.read more

I have a few units rented and have always received great service. They are always working to make…read moresure the property is in top notch condition. The place is secure, and I feel safe storing my equipment there. If you are looking for a place to store items, you will not be disappointed.

They guys were great! Very efficient, helped with a couple extra requests, and did a great job!read more

Top notch service! the showed up right in time. easy to with with, no surprises, as advertised and…read moreas per estimate. it's refreshing to work with locally owned ethical business. totally recommend this service!

Harrison, the on site manager was stellar with information and customer service…read more Kathy set me all up via phone. Very easy process.

My experience with public storage was amazing . This is my first time getting a storage unit and…read moremanny the onsite manager made it go as smooth as possible . They took the time to answer my questions/worries, listened to what I needed, and showed me different units. They were honest, transparent, and kind ! I would definitely recommend this storage place for friends/family

At the time the move I'm trying to do they took my payment and dropped off the box's then was was…read moretold that the payment did not go through making the whole process more then it should be now vary hard to make this go through and seem in tell I got upset that they wanted to do any thing about it

The Hillsboro location has poor service but the truck itself was good. The time I spent jumping…read morefrom one register to another, running my debit card 4 times and charging it twice, asking me to verify truck condition and gas level and then sign and no one was there to verify or even collect a signed contract so I walked out. They wouldn't check me in when I returned so I didn't get a receipt and was very enjoyable to take a stern phone asking why I hadn't returned their truck...really? Told them if they didn't charge me for the 12 miles I put on the truck I wouldn't give them a negative review. I guess they felt that the $38 was worth the review I'm giving.

Apparently what was advertised and sold to me was a promotional rate. This was never discussed with…read moreme on the phone nor was I told when the promotion would end. Instead, I just came home to a postcard informing me that my price would go from $68 a month to $136 a month. Due to this omission of information up front, I promptly cancelled my space and took my business elsewhere. So now, I will forever be letting people know that Extra Space Storage just doesn't give you all the facts and lies by omission.

love this storage unit place, it is very clean and the manager Tarynn is so helpful .read more

**Updated** False…read moreadvertising. My wife and I went down here to look at a 5x5 unit because they had a promo of $29/month plus first full month is free. We made in online reservation for Tuesday 11/15 and even had 2 phone calls confirming. When we got there, they couldn't find our reservation at all and didn't even know we we had an appt on 11/14 to look at the unit. But the big issue is that after the first full 2 months the price goes back to $49/month. No where online did it say that the price would go back to that, from the promo price. So after seeing that online and talking to 2 separate people on the phone we thought we would get the promo price for the duration of our rental. The only reason we figured it out RIGHT BEFORE SIGNING was because we asked again about the price in person. This is such false advertising and disappointing. In addition, the employee didn't even offer to work anything out. They have lost our business and respect. Update: The day after posting our review we were personally contacted by the property manager. He apologized for our negative experience and offered to make things right. He was straight forward with us and understood our concerns. Since he was willing to correct things and treated us with respect, we decided to give West Coast Storage a second chance. So far it has been a good experience and the facility is very clean. I am happy that the property manager is a stand up individual and did the right thing. Based of our interaction with Raul, I would recommend renting here.