WARNING, keep a close eye on this establishment. My friend sent a very long email to this store via their website and also reached out to them via Social Media about merchandise that was purchased at their store and never got a response.
We did our fair share of investigating with others that have purchased sports cards from this store. And what we found was mind boggling. Here is the story:
We never go around this side of town and we decided to walk in and give this place a try. We wanted to purchase some loose packs of Prizm Basketball from 2012-13. The employee accidentally drops a couple packs and the packs open from impact, at the time we didn't think anything of it. Of course we didn't want to act like the "picky new customers," so we played it cool and purchased the packs alongside with a sealed box of the same product and other boxes as well.
We left the store and decided to open the sealed boxes. The weird thing was that the packs from the sealed box and the opened box were opening VERY easily. Being from out the area, and not knowing the product too well, we just thought it was dried up glue and went home. Although we didn't get anything spectacular, we enjoyed the product and decided to buy a case of 2012-13 Prizm Basketball from a wholesaler website. We noticed that NONE of the packs had the problem that was consistent with the loose packs and the sealed box we got at this store. If you youtube videos of these packs, people are struggling to open some of the packs, our packs we got from this store would have opened on top if a gust of wind blew by.
So out of curiosity, we posted our discovery on a popular sports card forum, asking the sports card community if they had run into similar issues. We didn't want to defame the store without evidence, so my friend emailed and tweeted the store, as he was the purchaser and he was overseas on business (still is). He got no response whatsoever, and then I called Panini and wanted to see if there were any issues with the seals on the packs, NO ISSUES.
The craziest part is that we got several private messages from the forum from members that had experienced similar issues with this particular store and that was a complete shocker to me and my friend. Others that have made this complaint, got reactions that pointed towards the employees acting as if they were oblivious, and then getting a refund while still playing the oblivious card. Neither my friend nor I can prove that these products were RESEALED, but the fact is that we reached out to the store with our concerns, and WE NEVER got a single response from the store.
My friend and I would do nothing to sabotage this store as it is the only store in the state of WA that does sports card events such as Pack Wars, but something is either wrong with their distributor or something shady is going on. Hopefully we get some sort of response through Yelp from the Owners. read more