Super friendly and amazingly efficient spot, I highly recommend. I bring my suits here, our winter coats, they can do anything and everything. read more

If i could give this place no stars I would. I've been using them for two years and have never had a problem until today. They completely ruined my designer linen pants. The pants can not be fixed and can not be worn again. When i dropped off the pants they had a small red stain on the back that was fruit (shown in photos). The woman at the counter marked the stain with her sticky note. I just went to pick up the pants and they are completely botched even the hemming on the bottom is unraveling which they shouldn't have touched. The pants are also covered in white blotches. They told me i brought them in like this but i absolutely did not. The woman's excuse was the the other woman who was working at the time of the drop off was old and does not remember and it's her word against mine. I stood there for about 10 minutes pleading for a solution and insuring them over and over again that this is not how i brought the pants in and told them the pink stain is now gone which means they did work on the pants. They claimed they didn't touch them which is impossible. After ahwile they started ignoring me and told me to leave and come back in 4 days. read more

See all

I've been coming here for 25 years and yesterday I was accused of dropping off a damaged shirt and lying about it to get them to fix it. Here is a screenshot of our conversation. The texts Kept Coming well into dinner. I was told I need to come into the store immediately and apologize or I will be reported! Will not be back. read more

Northwood Cleaners - Dry Cleaning Near Me - Chicago, Illinois

Best service in the neighborhood! Always on time and with good quality cleaning. The are also very polite and friendly read more

Northwood Cleaners is a great neighborhood cleaners. I use them mostly for alterations. Always ready quickly, fairly priced and exactly the alteration I wanted. Thank You! read more

Really wanted to love this place as the lady upfront was super sweet, reminded me of my mom! Timing: It's about a 3-4 day turn around. Dropped it off Friday afternoon and wouldn't be ready until about Monday after 2pm. Came in Monday around 4:30 and it wasn't ready until about closer to 5, which timing wise wasn't a big deal for me at all. Even having to come back twice wasn't a big deal. Cleanliness: The disappointment was honestly in the cleanliness of the job, kinda felt rushed especially with the stains left on it. From the looks, the marks seem to be from like metal or a quick brush up against something. Just disappointed to see them when I went to first put on the coat Tuesday morning straight from the plastic wrap. read more

Northwood Cleaners - Black spots on coat sleeve - Dry Cleaning Near Me - Chicago, Illinois

I took my new coat (6months old) to Northwood Cleaners to get clean without ruining it. When I picked up my coat I knew before taking it off the hanger it was messed up. I tried it on and the collar was two inches shorter, as were the sleeves. The lining inside was hanging over the bottom (third photo). I was very unhappy and took it back. I was told that they would send it out to try to stretch it. I went back after a week and as seen in the second photo, it was not right at all. As unhappy as I was with the service, how they handled my complaint was even worse. This coat is not even a year old and it's so ruined, I'll have to purchase a new one. The owner accepted no responsibility and would offer no compensation. I wasn't even offered a refund for the poor service. Do NOT take your items here, especially ones you love. read more

See all

Fast, professional, and overall high quality! I trust my best garments with Northwood Cleaners.

I took my jacket in for cleaning and it came out dirtier than when I turned it in. It looks like they didn't even attempt to get spots out. They also said that they don't give refunds past a certain transaction date, even if just came to pick your garment up- makes zero sense. Take a look for yourself at their work, or lackthereof: read more

See all

Incredible work and service. Sue is a shining light in this world. So grateful for her and her business. read more

Super friendly and always mail my rush jobs! Best neighborhood cleaners I've been to in chicago.

My roommates and I love this dry cleaners! They are also amazing at alterations. Wouldn't go anywhere else now. Thankful!

Updated review - the owner had called personally to address the issue. She had offered a credit to make up for the zipper and also tried to find out the issue with the zipper from the person that had did the alterations. She had personally apologized and asked that we try their services again. Given this, we will try again and keep our fingers crossed. Much happier that the initial experience. read more

They always do a great job here. The only thing that I wish is that I didn't have to pre pay. Parking isn't the easiest either, but the people that are there are very friendly. read more

Great service and great prices! My clothes are always cleaned timely. They also did a great job with putting new soles on my heels! Highly recommend. read more

I go here all the time!! They are WONDERFUL!!! Clothes are always clean, pressed perfectly, and on time. They do great alterations and speedy services. Sue is so nice too, it's a perfect neighborhood location! read more

Always delivery high quality alterations with fair prices. I get all my repairs and and cleaning done here, they are experts, professionals, and great people. read more

I exclusively use Northwood Cleaners for all my tailoring services! I always feel so much more confident after having shirts, skirts, and even a bridesmaid dress tailored by them. Service is extremely fast, friendly and reasonably priced too :) read more

Wonderful cleaners, highly recommend. My boyfriend and I live just down the street and take all of our dry cleaning and any alterations here. They are amazing and consistently do a fantastic job. Sue is so sweet, and I know I can trust Northwood Cleaners to take great care with my clothes! read more

I love Northwood cleaners. Sue is the sweetest lady and has helped me with all my alterations and cleaning needs. Highly recommend!

Amazing customer service and always return my clothing in a timely fashion. Also they do amazing alterations

This place is really reliable with my clothes. They offer dry cleaning but also do simple laundering/pressing. They also do alterations and simple repairs like buttons and small patching. I have even taken my comforter here recently which my dog threw up on, and they were able to get the stain and the smell out. They have even done some shoe repairs. I had the heel repaired on one of my boots and they were done very well. The turn around time is fair and usually back within a week but they also do sooner dry cleaning. I definitely trust this place with all my clothes laundering and dry cleaning needs. read more

Sue is my girl ! She is always in such a great mood. I love coming here for all my dry cleaning. Never going anywhere else. We are going 3 years strong read more

I was visiting Chicago and needed a same day cleaning service or the day after. I called around and eventually found Northwood. I called and asked if they offer same day. A lady answered the phone, I explained the situation and what I was needing, and she if I could bring it in asap, they could have it back to me the next day. So I took a $30 Uber ride only to get there and the lady tell me no, they could not wash the garment. I asked why and she said they needed more time. I told her I spoke with someone over the phone and talked about the details and I was told they could. As we were discussing the situation, a man (Phill the owner) walked in and said the same thing, they would need more time. I told him that I called and spoke with a lady who said differently. After a little back and forth, Phil started yelling at me and pounding on his chest. I asked him several times to stop yelling. The lady claimed she never spoke to me but they are the only two employees and I showed the phone log. Phil started yelling again to the point where people passing by we're stopping and he was yelling at them to keep walking. The lady refused to give her name and told me if I didn't leave she would call the police. I encourage her to do it but ultimately decided it wasn't worth it so I left. As I was leaving Phil came from behind the counter and slammed the door as I was walking out. I opened it up and told him I didn't appreciate his attitude and if anything I should be the one upset. He just stared at me and didn't offer any remedies or sympathy. read more

Great service and reasonable prices! So lucky this place is just around the corner, but I'd travel much farther for the tailoring

Excellent service at great prices! I have been coming here for years and even though we have moved out of the neighborhood, we still bring our dry cleaning here. read more

Amazing service, quick and reasonably priced! Super helpful with requests and accomadating

Sue is very friendly and goes out of her way to help you. She went out of her way to get something embroidered for my granddaughter. She also made wonderful alterations to my "mother of the bride" dress and added a nice ribbon I wouldn't have thought of on my own. We trust her with our daily shirt cleaning and all of our alterations. read more

Always get my dry cleaning in a timely fashion. Also have tailoring services, and they do a great job. Would recommend!!

Great service, very friendly, and they always remember my name! Decently priced as well. Great neighborhood cleaners.

Good local cleaners with friendly service. Never had any problems here. Fast turn around time, decent pricing

This shop is fantastic. We brought in my daughter's prom gown for tailoring and Sue tailored the dress to PERFECTION! It wasn't an easy job either and she was so patient and so sweet. I also use this dry cleaners as my main dry cleaners and they are great for regular dry cleaning too. But if you need anything tailored I highly recommend Sue at Northwood Cleaners. read more

Last Tuesday, I dropped off a dingy, red couch cover that my roommate bought for $10. I was told that it would be finished by that Thursday. So, I come in on Thursday, but was told that my couch cover was "really big" and wouldn't be ready until Monday. Obviously, my couch cover would take a week to get cleaned because it was "really big." I also learned that the dry cleaning was outsourced, the main reason why my cleaning was taking so long! I wouldn't have minded so much except that the woman who worked at the cleaners was so smug each time I went in to request my paltry couch cover. So, I went in on Monday and guess what? It still wasn't ready. I only went to this cleaners because I live down the street, but I won't be back. Maybe if I need something cleaned that I don't really like wearing anyways and doesn't need to be cleaned immediately, then I would take something to this location, but in that case why would I even waste the money on dry cleaning at all? read more

I have been coming here for almost 2 years now. They always do a great job, reasonable price, and are fast! They are also open most of the time compared to other places. Great place! Would highly recommend! read more

When I moved it was hard to find a place that I liked. The owners and staff are friendly and helpful. I bring all my work clothes and have had alterations that came out great. I will continue to come here for the prices and great service. read more

This place has awful service (probably because the girl didn't even speak english and was drunk half the time YESS DRUNK during work hours) i think she was Mongolian, cheap prices but BAD quality. The owner is also rude and doesn't speak english either. DO NOT GO HERE!! read more

Sad to see bad reviews from others but I've never been anything but pleased with this place. It's pretty cheap, less than $3 for items, I think. Everything is on time, usually two days later. And clean. And not shrunk. And it's rrrright by my place. Finally found my dry cleaner. It seems the other reviews were for somewhat specialty items, which I've also taken in, so while it sucks the others had bad experiences, mine thus far have been great! -----Update------ I noticed today this place is called Northwood Cleaners. So perhaps it's under new management/has new owners? Sounds like it wasn't ideal before, but the name has changed. I say give it a try. read more

Convenient in terms of location, hours, and pricing. They've tailored jeans/slacks as well as taking care of my dry cleaning needs.

Redeemed my faith in dry cleaners! I had a terrible alteration experience before which ended up in the worst way possible but Northwood Cleaners helped me realize not all dry cleaners are the same. Great staff and the service was excellent. I know all my alteration jobs will go to them forever more! The pricing was reasonable and overall just a great experience, painless and quick. Exactly what all millennials want these days! read more

Northwood is awesome and has great prices. They are timely and friendly. They also do specialty winter boot cleaning and alterations.