My recent experience with Advanced Radiology Consultants has been extremely disappointing due to…read moretheir current scheduling and insurance verification process. Before staff will even answer basic questions or assist with scheduling, callers are required to locate their insurance card and provide a verification reference number--every single time. This applies even if the patient has already been seen and the information is already on file. This policy creates an unnecessary barrier for patients and caregivers who are simply trying to coordinate medical care. Most healthcare offices maintain insurance information on file and update it when needed. Requiring patients to repeatedly produce the same details before even having a conversation is inefficient and not patient-centered. As someone coordinating care for a parent living with Parkinson's disease and significant mobility limitations, this process is especially problematic. When managing appointments for individuals with serious health conditions, the focus should be on facilitating care--not adding administrative obstacles just to speak with a staff member. With an aging population and increasing healthcare needs--particularly among baby boomers--systems like this will only create more frustration for patients and their families. I strongly encourage Advanced Radiology leadership to reevaluate this policy and implement a process that prioritizes accessibility, common sense, and patient care. Sincerely, David Vizcarrondo

Front desk is extremely unprofessional. The receptionists just chit chat and giggle as people are…read moretrying to check in. I don't know where the management is.

Ran 50 minutes late. Took me to change and left alone with no instruction for 30 minutes. Finally…read morewaved down a technician explained I'm going to be late getting back to work if I don't start the mri soon. Told they'll be done in another 10 minutes. See they laughing and chatting with person before me. Took 20 minutes. I was at the point of having to leave without getting my imaging which needs to be done at a very specific timing a 4-7 days after a certain function in order to get the images needed. Explained that if I don't get done in time to get back to work I have to wait another month to be in the correct time frame to try again. I kept places running late when I asked multiple times and no one will tell me anything and then daughter and have a great time when they know that they've significantly cut into your appointment. It's unacceptable.

Disorganized, rude front desk (what else is new?) No privacy in the waiting room, info can be heard…read moreby people waiting. Deficient final report. Don't use them, they are incompetent. Go somewhere else. Now I have had two bad experiences with ARC. Sorry I went back.

I am incredibly dissatisfied with my recent experience at this facility. What should have been a…read moresimple, routine mammogram turned into a grueling two-and-a-half-hour ordeal. Not only was the wait time unacceptable, but I also had to have the procedure done twice during the same visit due to what appeared to be internal disorganization. To make matters worse, while waiting between procedures, I overheard a consultant openly telling someone that the center is actively double-booking appointments. It is completely disrespectful of patients' time to deliberately overbook a clinic, leading to massive delays and a stressful experience for diagnostic imaging that is already anxiety-inducing for many. I chose this center expecting professional care and efficiency, but instead experienced complete chaos. Management seriously needs to address their scheduling practices and operational flow. I will not be returning.

Had a quick check in and short wait to be called. Procedure was well explained, excellent…read moreexperience. Ample parking available.

Don't go to this place! Most of the nurses that work there have bad manners and don't care about…read moreyour time. They find ridiculous excuses to make it feel like it's your fault. Again avoid and go somewhere else where they treat you with respect. You would think with the amount of negative reviews they have, the manager would take some action. You reap what you sow. And please don't even try commenting or explaining yourself in comments. You know what to fix, so fix it.

do not go to Quest or specifically the Darien location. I have never not had an issue here…read more computers not working and the staff does not seem to know what they are doing. it's a joke to make an appointment as it doesn't seem to matter. no more quest visits for me. it's the worst!!

I had my mammogram and ultrasound a month ago and it was an amazing experience. I had no pain…read more Thank you Mersades (mammogram) and Melissa (ultrasound) for your kindness and expertise. I highly recommend.

Kathy performed my mammogram and Dori performed my ultrasound. Both went above and beyond in their…read moreprofessionalism but most importantly in their ability to calm my anxiety. They took a gentle and compassionate approach. Both Kathy and Dori helped make these anxiety provoking exams less frightening with their empathetic approach! Thank you both!

Welcome to Advanced Radiology Consultants, the premier provider of radiation, rudeness, and…read morerepugnant staff. A place where your anxiety about potentially negative findings increases exponentially as you step through the door. If there were a geiger-counter type device that could measure background hostility levels, it would begin squealing the moment you met your caregiver. When your appointment is over you will ask yourself whether the staff hate their jobs or hate you. In summary, this is an awful place.

My recent experience with Advanced Radiology Consultants has been extremely disappointing due to…read moretheir current scheduling and insurance verification process. Before staff will even answer basic questions or assist with scheduling, callers are required to locate their insurance card and provide a verification reference number--every single time. This applies even if the patient has already been seen and the information is already on file. This policy creates an unnecessary barrier for patients and caregivers who are simply trying to coordinate medical care. Most healthcare offices maintain insurance information on file and update it when needed. Requiring patients to repeatedly produce the same details before even having a conversation is inefficient and not patient-centered. As someone coordinating care for a parent living with Parkinson's disease and significant mobility limitations, this process is especially problematic. When managing appointments for individuals with serious health conditions, the focus should be on facilitating care--not adding administrative obstacles just to speak with a staff member. With an aging population and increasing healthcare needs--particularly among baby boomers--systems like this will only create more frustration for patients and their families. I strongly encourage Advanced Radiology leadership to reevaluate this policy and implement a process that prioritizes accessibility, common sense, and patient care. sincerely, David Vizcarrondo

This was a nice and professional office to get a mammogram at. The check-in is efficient and…read morecourteous, and they offer pleasant private changing rooms. The tech was pretty businesslike when doing her work, but she was professional as well. Overall, while getting your breasts squished between panes of glass isn't the most comfortable experience in general, they do a good job of making it a s good experience as they can.

What a waste of time! The doctor was an idiott!!! I walked in and told him I have Waldenstrom which…read moreis a rrc we form oof blood cancer , and he said he never heard of this.. I guess I should have walked out at rHst beery moment but I was hopeful he could help. Waldenstrom is a rare blood cancer that caused aN increase In protein which causes the blood to flow slower I also was told years ago I have Raynaud Told him that I have leg pain, Last time of "attack" it turns out my leg was 3-4 degrees colder than my left: My legs feel cold as soon as I walk into the kitchen which is cold too begin with; Told him I was hospitalized for this; Neurologist in Boston said not neuropathy, nor radiculopathy; not peripheral neuropathy , His answer is, see a psychiatrist He said the other doctors must have been thinking aBout it bit didn't tell you What a blooming idiot!!! Wheeee in the world did he get his degree!!! He should be fIred

Horrible experience. Very unprofessional, had an appointment for 1:45pm left the office at 3:55pm…read more The only thing performed was an ultrasound(5 mins) that showed no issues. Which was great, but at the same time there seemed to be no solution to my issue other than "give it more time". They were backed up on appts and had me wait 40mins due to their lack of time management. Dr. Bowman was very short rushing the appointment. Felt like a complete waste showing up to this office. To top it off The staff also lacked basic courtesy to check in with me. I'm not sure if folks were just having a bad day but jeez what a waste of time.

Went in during rush hour for an accident injury as this location still had an x-ray technician on…read moreduty at end of day. Friendly check-in, nice nurse for vitals and details. Xray tech was clear and thorough, providing insights but not advise about the images. Off site Doctor review took a few minutes, but came back with a thorough and accurate assessment and referal for full ER visit on a priority, but nonemergency basis. They shared images, diagnosis, and info with my local ER and I was able to bypass most of the local triage delay when I arrived. Everything Nowalk HH pointed out was on point and my treatment was aligned with their work throughout. Great place to get triaged before committing hours and money to busy Emergency Rooms. My insurance supported Hartford Healthcare urgent care, so one small copay covered all treatment and analysis.

I actually had a pretty good experience here. From being checked in to being seen by the Nurse and…read morethe Dr. There was hardly a wait and the place was very clean and I was in and out in 15 minutes. I am not the kind to visit Clinics and hospitals, so was a bit skeptical going to an Urgent care, but the staff made it pretty pleasant for me, so I really didn't mind this visit.

I am so glad I found Dr. Rosenblatt. He was thorough, kind, insightful and I trust him. He is very…read moregood with ultrasound and if that's what I need, I'm going to him.