My husband and I come here quite a lot. He usually gets a good boba tea and I feel like if they had…read morea rewards program, he would have had some free drinks by now. They also have a good selection of Asian inspired desserts and what not. This one that I can't remember what it's called, you definitely get your money's worth. It's like some sort of shaved ice thing with all these different toppings. Delicious! They also have the folded ice cream which is more fun to watch them make it versus actually eating it. Don't get me wrong a taste just fine but it's really cool to watch them make it. Service is always good although it takes them a while to make some stuff so you might have to wait in line for a bit. Ambience is all right for the most part. But we come back quite a bit!

I love this place. I usually get a Thai tea and it's my go to drink. My friend and I come with our…read moredogs and had our drinks outside. While we were there we were offered a free Thai dessert and it was so yummy I couldn't believe that that was my first time trying it

Being originally from California, this has been one of the most authentic boba drinks I've had in…read moreCincy. Each time the drinks are consistently delicious and the owner/staff are very welcoming! Highly recommend.

If I could give this 3.5 stars, I would. This place seems to have a lot of hype for being the best…read moreboba in the city, but unfortunately, I found it pretty average. I got the strawberry fruit tea with regular tapioca boba. The tea itself was fine, but nothing particularly memorable. The boba pearls were also smaller than I prefer and lacked the firm, chewy texture I like. I'd be willing to come back and try one of their milk teas, though, since those may be where they really shine.

Super cute walk up window on the corner of bramble across from the UDF .. they have a small amount…read moreof outdoor seating - the chairs are a tad uncomfortable however. The service was good , the worker was nice enough and she made the drinks as well as working as a cashier so you got to appreciate that. I like how their menu has options like create your own tea with tons of different syrup and popping bubble options - it's also not too expensive. Their menu is not for the milk tea lover tho or the authentic bubble tea lover but if you love the fruit tea then this place is a gem! I got the earl grey black tea with pineapple and dragon fruit syrup and passion fruit popping bubbles - it was delicious not overly sweet and I liked how I could taste the notes of the black tea. I will be back and they have monthly rotating drinks.

I have to say, for a walk up window and order concept, I expected you to actually be able to give…read morethe flight on your menu in a smarter and better way. This was the worst way to be giving out a flight to go... they toppled over and half of it spilled out as this carrier is not meant for the cups you have. They didn't fit and moved around. Having no tops or covers didn't help. For the fact that it's all to go ordering, not sure how you expect me to carry this in a car without making a mess. It was a waste of money since it all spilled out. It was beautiful and from what was left and I could taste it was creamy and good, but not happy about paying $15 for this just to have it spill all over, not to mention make a mess in my car. I should have asked for a refund right there but the girl was so nice and apologized that this was all they had and no lids saying I'm sorry know it's not ideal.

Gingerbread chai milk tea was fire. The ladies there were so nice. The place is quite cold and very…read morepink. Definitely enjoyed them. Super friendly and are very customer centric

Excellent bubble tea with a variety of flavors. Our go to's are the brown sugar, cinnamon chai,…read morewatermelon slush, and mango slush! The decor inside is beautiful (and very social media friendly if you like photo ops!). They have great selection of games to play for kids and adults alike, as well as some Asian snacks and random collector items / keychains to buy. Service is always fantastic - everyone is so kind and provide excellent customer service!

This is my new favorite Chinese place! The chicken is so tender and juicy. It's a high quality…read moremeat. I definitely recommend Orange Chicken. Portions are huge too. Very nice restaurant. I am actually about to order right now. I just wish they would be open on Sunday too. Keep up!

Tried Hunan Bistro for the first time today. Had the spicy chicken, fish in chili oil, cumin beef…read moreand basil cucumber. Food was excellent. Very authentic. Would highly recommend!

Ordered: brown sugar bubble milk tea Parking: street parking…read moreor parking lot I was in the area and wanted to try a new bubble tea. This is a cute shop near UC and they have post it notes to draw and decorate the shop. They were not busy, I ordered on a kiosk and my drink was ready within minutes. The boba was nice and chewy. I drink was average overall, I wished it had more ice, the flavor was average.

I like Drop In Tea. It is in such a convenient location around UC, so those around campus (which…read moreare probably a great target market for this type of tea) can stop by for some affordable treats. There are many options for the drinks (milk-based tea or fruit base, etc)..and, if you want, you can customize it however you like your drinks (ice, sweetness, topping, etc), too. I had a large brown sugar milk tea and thought it tasted good. I don't like my tea too sweet, and I found 30% sugar perfect (not too plain and not too sweet either). The boba that came with it was still bouncy and had the right chewy (and not soggy) consistency. The tea itself was probably around $7. But for the whole grand scheme of how fast prices are rising these days due to inflation, I thought the prices were still more stomach-able (is that even a word?) among students /crowds looking for quick snacks/something light. The only things that may be less optimal were: 1) small store size (there weren't many seats inside the store; so chances are you are going to take it to go) and 2) they didn't seem to have hot options (you can sure ask them..but I'm not sure how that will taste)..so this shop may not be a great idea when it's super cold outside/in the winter.

This is the second worst milk tea shop in the US I've tried and I just wish they revisit their…read morebusiness vision or dedicate their trade on sweetened drinks. Just leave milk tea out of it. I was expecting the Taiwanese style boba milk tea with fragrant strong aroma of tea. Their milk tea drinks are bland, thin, diluted, lacks the aromatic tea flavor and just plain unauthentic. I would never waste my money here again.

Tea was pretty dilute and half ice tasted like it was just topped out instead with tap water. Cups…read morearen't sealed with film so you can't shake up the tea before drinking. Server seemed co fused about order and didn't ask about/appeared confused when asked to add boba.

A lot of boba options and I was actually able to alter the sweetness. They also offer rolled ice…read morecream with as many toppings as you want. I got the dirty milk boba and shared the Cookie Monster rolled ice cream with my husband and daughter. Ice cream was fine. Decent amount of seating.

Inconsistent Customer Service Compared to Other Milk Jar Locations!!!…read more I could have given the Tylersville Road, West Chester location 5 stars, but because of two disappointing experiences, I'm giving it 3 stars. I've been to several Milk Jar locations around Cincinnati, and unfortunately this has been the only one where I've had this issue. My first visit to this location was great. A female staff member made my Dirty Ceylon Boba exactly as I requested--with light ice--and it was delicious. That's why I came back. However, my second and third visits were completely different. Both times, the only employee working was a male staff member, and he refused to make the drink with light ice. He insisted he could only prepare it with the "recommended" amount of ice, which he explained, the cup would be about half full of ice. Since I was in a hurry during my second visit, I accepted it. Unfortunately, the drink literally tasted like dirty water instead of the rich, flavorful Dirty Ceylon Boba I had enjoyed on my first visit. When I returned for the third time, I again requested light ice, and he refused, saying store policy required the Dirty Ceylon Boba to be made with half a cup of ice. I explained that I regularly order the same drink with light ice at five other Milk Jar locations without any issues. He asked which locations they were, and after I listed them, he responded that those stores should also be following the policy. I then asked where customers could read this policy, and he pointed to a sheet of paper taped to his computer monitor--something customers cannot even see. I explained that accommodating simple requests like light ice is common practice at many restaurants and coffee shops and is part of good customer service. Only after a lengthy discussion did he agree to make it with less ice, and even then he seemed reluctant. He still added more ice than I requested, and I had to ask him to remove more ice and add more tea before it matched what I had originally asked for. What I don't understand is why this location is so inflexible when every other Milk Jar location--including this same location on my first visit--had no problem honoring the exact same request. If this is truly a company-wide policy, then it should be applied consistently across all stores. If it isn't, then this location is creating an inconsistent customer experience. To be fair, once the drink was finally made with light ice, the Dirty Ceylon Boba tasted excellent--rich, flavorful, and exactly how I know it should taste. The issue wasn't the drink; it was the customer service and the unwillingness to accommodate a reasonable customer request. Unfortunately, because of these experiences, I won't be returning to this location. I'll continue visiting the other Milk Jar locations that consistently provide both great drinks and excellent customer service.