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    Not Too Shabby Studio

    5.0 (5 reviews)
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    Sherwin-Williams Paint Store

    Sherwin-Williams Paint Store

    3.7(24 reviews)
    0.3 mi
    $$

    Normally we purchase our paint from this location, but after a recent visit we will no longer be…read moregoing here. We brought the cabinet door of our bathroom vanity to be paint match so we could paint a mirror (which I told them we were painting a mirror while there, so they were aware I was not painting this door.) They asked if we could leave the door and they would call when it was ready, got our name and number that's it. We get the call it's ready and my husband went in to pick it up and comes out looking horrified. Granted he should have said something more while in there but they messily slopped paint swatches all over the top on the door. They never once told us this would happen which I would have said no to regardless. I called back to ask them about this and how unhappy I was and all they could say was this is "standard practice" over and over. And then went on to tell me I would need to use paint thinner to remove the paint or should just repaint the door with the paint I picked up! How is this even remotely professional, let alone ok? I am completely appalled that they had no issue doing this. I will be getting an invoice from our contractor to see how much it will be to fix and send to them, who also can not believe they did this and said he will be referring his clients elsewhere. You have been warned.

    I was there today and was so fortunate to speak with Gillian. She is very knowledgeable and super…read morehelpful when it comes to deciding on color. I didn't know you can make an appointment with her. I was lucky that someone didn't show up. I'm still deciding on which color to go with. Thanks to her, I can narrow it down. If you need some advice, talk to Gillian, but make an appointment. You won't be disappointed. She's awesome! Thank you Gillian for your all your help and advice.

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    Sherwin-Williams Paint Store
    Sherwin-Williams Paint Store
    Sherwin-Williams Paint Store

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    Roseville Ace Hardware

    Roseville Ace Hardware

    2.9(162 reviews)
    0.4 mi
    $$

    When it comes to odds and ends needed for your home or garden, Ace is the place! I've been relying…read moreon Ace for years. They stand head and shoulders above the big competitors like home depot and lowes, especially when it comes to customer service and satisfaction! While prices may not be lower, they are fairly comparable and the quality is at least as good as the Goliath hardware stores. I appreciate Ace and will continue to visit them for years to come, I'm sure!

    I recently purchased a Stihl MS462 from Ace Hardware and was told at the time of purchase that if I…read morebought Stihl oil, my warranty would be extended to two years. That turned out to be completely untrue. When the tensioner was damaged, I brought the saw in for service. When I dropped it off, I was told it would be covered under warranty. However, when I went to pick it up, I was told the exact opposite, that the saw only carries a three‑month warranty because it's considered a professional model. The Stihl tech, Dave, informed me that the employee who originally sold me the saw (and gave me the wrong warranty information) had been fired. When I explained that it was unacceptable to mislead a customer on something as important as a warranty, he showed no concern at all. In fact, he was extremely rude. When I asked, "Can you see why I'd be a little upset?" he replied, "No, I really can't." This wasn't even about the cost, the repair was only about $40. What bothered me was the complete lack of customer service. Dave also told me he wouldn't have covered it anyway, even under warranty, claiming I must have hit a nail or Knott, which makes no sense for a tensioner failure. His explanations didn't line up with how these saws work, and it didn't feel professional. I spent over $2,000 on this saw and expected far better treatment. Instead, I left feeling dismissed and disrespected. Dave should receive customer service training, and the situation should have been escalated instead of turning into an argument. Had I known the true warranty details upfront, I would have purchased a Husqvarna, so they definitely lost my trust. I do want to add that the staff working there are great employee's and have been great to work with with exception to Dave and the Co-Owner. My wife will be leaving her own review regarding her interaction with a co-owner, as I was not part of that call. My advice go to a real small engine repair shop and keep a hardware store to just that, hardware.

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    Roseville Ace Hardware
    Roseville Ace Hardware
    Roseville Ace Hardware - Painters tape

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    Not Too Shabby Studio - paintstores - Updated June 2026

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