I waited at the checkout for 15 minutes and nobody of the consultants came. the worst service that…read morecan be

The employees were kind and cooperative, incredibly…read moregenerous, and helped me with my Eagle Scout Project. Without Sherwin Williams, I would not have completed my project!

we use contractors warehouse as our main store for remodeling our home, but have come across…read moreconstant issues with returns. we have two locations near us, one further then the other. we tend to go to the watt ave location but were in the area of citrus heights. decided to return something there and they declined the return and said that the item is not in stock, which is a complete lie because I walked to the item after I was told this. They simply did not want to take the return because it was a different location. That is unprofessional and not how business should be done.

Good selection of tools and really good prices. Also a very friendly, informative and polite staff…read more They helped me find what I was looking for. Greeted me as soon as I walked through the door thanked me for my time and patronage and they were all just really kind. It was a nice experience.

They did not correctly match the color and once it was painted, you could tell it wasn't close to…read morethe large sample that was given to them to match. It was way too expensive and the lady was rude, like it was an inconvenience to help get a gallon of paint. Go to HD or DE.

I didn't like their service. I am a frequent customer of Sherwin-Williams. I placed my order,…read moreeverything was normal, when the man arrived, he got out of his car and told me there are 10 minutes left, I can't serve you, after 6 o'clock, he said he had to kick me outside and he rushed to charge me, he charged me and the door slammed in my face. I prefer the service of the Harding Blvd store. Two days ago I placed an order with 5 minutes left before 6 and they took the time to place my order and serve two other people who followed my very good service. I recommend it.

One of the worst customer service experiences I've ever had!!! Staff ignored me for a long time…read moreand then once the guy at the counter finally noticed me and looked up my order, I was told that the order that was called in hours before wasn't ready. I told them to cancel the order as I don't plan to do business with them again. It's amazing that a big box store has better service. Since the email address you gave me doesn't work, I'll paste my attempted email here for you and everyone else to read. I went to the store on Melody lane and the person who helped me was very helpful. He said they didn't have the paint I needed but he checked the Harding location and said that they had the paint and he would call the order into them so it would be ready when I went to pick it up. I waited several hours to give them time to mix the paint and when I walked in there was a lady helping a customer, at least two other women in the back area chatting and man standing at a computer. I walked up to the man at the computer and was ignored. I waited several minutes and he finally acknowledged me in a very uncaring way and made no attempt to explain why he ignored me for so long. He looked up the order and said that it wasn't ready. I was so frustrated at being ignored for so long and that the order wasn't ready that I told him to cancel the order. I have bought quite a bit of paint from Home Depot and get far better service there. I went to Sherwin Williams because our contractor used your product on our vacation home so I wanted to get an exact match. I quit using Sherwin Williams in the past due to poor customer service, but I honestly expected that given all the negative feedback you get that you would have resolved this issue. It's hard to imagine how you can be successful with such poor service. Someone in the corporate suite needs to focus on providing better customer service or you will chase away your retail customers that are still willing to do business with you. Scott

Normally we purchase our paint from this location, but after a recent visit we will no longer be…read moregoing here. We brought the cabinet door of our bathroom vanity to be paint match so we could paint a mirror (which I told them we were painting a mirror while there, so they were aware I was not painting this door.) They asked if we could leave the door and they would call when it was ready, got our name and number that's it. We get the call it's ready and my husband went in to pick it up and comes out looking horrified. Granted he should have said something more while in there but they messily slopped paint swatches all over the top on the door. They never once told us this would happen which I would have said no to regardless. I called back to ask them about this and how unhappy I was and all they could say was this is "standard practice" over and over. And then went on to tell me I would need to use paint thinner to remove the paint or should just repaint the door with the paint I picked up! How is this even remotely professional, let alone ok? I am completely appalled that they had no issue doing this. I will be getting an invoice from our contractor to see how much it will be to fix and send to them, who also can not believe they did this and said he will be referring his clients elsewhere. You have been warned.

As a H.O.A board president I am entrusted to get the best value for our community while protecting…read moreour economy and infrastructure. A project that requires some 4,000 gallons of paint requires research and vetting before putting signature to paper. I want to acknowledge the team at Dunn-Edwards for coming in first place with the quality of paints, the willingness to be patient with our process, stepping up to the plate with enhanced offers to be as competitive as they could be. The graphics team played a role as well with renderings and design suggestions. The paint swatches and design pamplets galore were very useful for our homeowners to review. The point of contact who brought it all together was Shane McKeever out of the Roseville area which is where our condominium property is located. Shane was a pleasure and as noted so very patient during what must have seemed a very long process to him. We reviewed all of the major brands and there was a close 2nd but, in the end, Shane made the decision much easier to make.

Marie is an exceptional paint design consultant who helped us pick the perfect color palette for…read moreour exterior house project. I didn't know where to begin but quickly grew more excited and confident after the recommendations she came back with. Collaborating with Marie made the experience easy and enjoyable and in addition to being very happy with the end result, I learned a tremendous amount from her during the process. I would recommend her expertise to anyone looking any home paint project.

This is an excellent store with knowledgeable and very helpful staff. I came in here and found…read moreeverything I needed for a big project my husband and I were doing (we were painting our commercial bakery in Carmichael and also painting for the first time ever). Several trips and questions later, our painting project was as a success thanks to the staff here. The paint is excellent quality, they have a perfect selection of colors, all the tools you could ever need, and it's reasonably priced. Thank you for all your help and for the great products!

I needed to paint my house (both exterior and interior) and the customer service and organization…read moreat this store is unbeatable! Will helped me and was very polite and knowledgeable about all things paint. He was a huge help every step of the way; from color selection and looking at different palettes, to paint grade and all the materials needed to prep and do the job right. He even helped recommend some painters for quotes who ended up doing great work. We have more painting projects in the future, and even though this store is farther from home we will always go here over any others because of the outstanding service. Highly recommend visiting!

All new Management & Staff, experienced and excited to help with your paint needs. Great selection…read moreof quality products with competitive and fair pricing!

Joseph and the outstanding service staff at Glidden Pro Paint (AKA PPG) are the most knowledgeable…read morepaint professionals I've ever met. They're the ones at 8446 Auburn Blvd.Citrus Heights, CA (916) 721-1700. (I was led to a different website originally and this review is specifically for Joseph and his amazing crew at the Auburn Blvd Glidden Pro/PPG store. At some stores I've been given the wrong type of paint or wrong gloss-tone more than once even with a clearly written list to make it easy for them. Joseph not only provided me with friendly, efficient service, but went out of his way to track down some hard-to-find colors I was interested in and gave me a followup phone call when they came in. THANK YOU JOSEPH! Sort of restores my faith in the dwindling world of service in retail stores.

These guys are always super helpful. They are very friendly. Once I Knew what I wanted they quickly…read morewere able to tint the paint for me. I'd rather come here than the Ace Hardware on Harding anytime. They have top quality products.

I will be back for future projects! I have been struggling to find the right paint colors for my…read morehome. Knowing that Benjamin Moore is excellent paint, I went to Knight's Paint. The sales staff were very helpful and after following their advice plus testing out a few sample pots of paint, I have found what I need to get the job done! Huge relief!

Amazing customer service and very friendly cashiers! Brewer was able to answer all of my questions!read more

When it comes to odds and ends needed for your home or garden, Ace is the place! I've been relying…read moreon Ace for years. They stand head and shoulders above the big competitors like home depot and lowes, especially when it comes to customer service and satisfaction! While prices may not be lower, they are fairly comparable and the quality is at least as good as the Goliath hardware stores. I appreciate Ace and will continue to visit them for years to come, I'm sure!

the service was 10/10 and the cashier named jeanne was very helpful to me and i asked her what…read moreaisle the padlock was on and she said aisle 6 p.s jeanne the cashier i am going to give you a 10/10 stars for helping me

This is the closest Harbor Freight to my house. A couple of my neighbors tell me that it's not a…read morevery good store. I disagree. I have found everything I was looking for here in the store. Every time I came here. All three times and and I've not lived in SacTown very long. The customer service here is great. The staff is always friendly and welcomes me in. They answer questions, they provide service. They explain the return policy when there is something other than a normal return. I was looking for a particular item and could not find it. The man took me to where the item was supposed to be. He said that they were out but he would get more from the back. Two minutes later he returned with my item and replenished the empty spot. The store is always neat and clean and the shelves are always neat and well stocked (see above). I go to Harbor Freight to get items at discount prices. I need a couple of blue tarps to protect my lawn when I hug up an area. The tarp was going in to the trash afterward. Why spend $30 at Lowe's when I can spend $7.99 at HF?? This is a great HF stor and I will continue to shop here.