I needed to purchase a gallon of paint for my fairly new home. I called around and this store had…read moreto paint. I ordered it over the phone in 15 minutes later when I arrived I was greeted by two very nice customer service reps, and my paint was ready. Thank you for the excellent service!

The customer service is superb. They are very friendly and professional. Every time I need paint or…read moreany material I come to these guys. 5/5 stars

One of the worst customer service experiences I've ever had!!! Staff ignored me for a long time…read moreand then once the guy at the counter finally noticed me and looked up my order, I was told that the order that was called in hours before wasn't ready. I told them to cancel the order as I don't plan to do business with them again. It's amazing that a big box store has better service. Since the email address you gave me doesn't work, I'll paste my attempted email here for you and everyone else to read. I went to the store on Melody lane and the person who helped me was very helpful. He said they didn't have the paint I needed but he checked the Harding location and said that they had the paint and he would call the order into them so it would be ready when I went to pick it up. I waited several hours to give them time to mix the paint and when I walked in there was a lady helping a customer, at least two other women in the back area chatting and man standing at a computer. I walked up to the man at the computer and was ignored. I waited several minutes and he finally acknowledged me in a very uncaring way and made no attempt to explain why he ignored me for so long. He looked up the order and said that it wasn't ready. I was so frustrated at being ignored for so long and that the order wasn't ready that I told him to cancel the order. I have bought quite a bit of paint from Home Depot and get far better service there. I went to Sherwin Williams because our contractor used your product on our vacation home so I wanted to get an exact match. I quit using Sherwin Williams in the past due to poor customer service, but I honestly expected that given all the negative feedback you get that you would have resolved this issue. It's hard to imagine how you can be successful with such poor service. Someone in the corporate suite needs to focus on providing better customer service or you will chase away your retail customers that are still willing to do business with you. Scott

Normally we purchase our paint from this location, but after a recent visit we will no longer be…read moregoing here. We brought the cabinet door of our bathroom vanity to be paint match so we could paint a mirror (which I told them we were painting a mirror while there, so they were aware I was not painting this door.) They asked if we could leave the door and they would call when it was ready, got our name and number that's it. We get the call it's ready and my husband went in to pick it up and comes out looking horrified. Granted he should have said something more while in there but they messily slopped paint swatches all over the top on the door. They never once told us this would happen which I would have said no to regardless. I called back to ask them about this and how unhappy I was and all they could say was this is "standard practice" over and over. And then went on to tell me I would need to use paint thinner to remove the paint or should just repaint the door with the paint I picked up! How is this even remotely professional, let alone ok? I am completely appalled that they had no issue doing this. I will be getting an invoice from our contractor to see how much it will be to fix and send to them, who also can not believe they did this and said he will be referring his clients elsewhere. You have been warned.

Love the paint! Love the service in the store. Great prices!…read moreI'm painting the interior of my home. But I will be back when it's time to paint the exterior! I love sherwin Williams!

They did not correctly match the color and once it was painted, you could tell it wasn't close to…read morethe large sample that was given to them to match. It was way too expensive and the lady was rude, like it was an inconvenience to help get a gallon of paint. Go to HD or DE.

Amazing inventory, reasonable Prices and a very helpful…read morestaff. NTSS is a real neighborhood gem. You won't be disappointed.

I LOVE THIS PLACE!!! I came for an excellent class/workshop using resin molds and cool paints. They…read morehave the full selection of Annie Sloan Paints and allllll the beautiful Iron Orchid Designs things. The owner and employees are so nice and welcoming. My class was fun and informative. I can't wait to take another class! They also have a beautiful store in old Folsom. Check it out for sure! Get your craft on.

Awesome service, very patient and knowledgeable, well stocked, and they had everything ready on…read moretime. Highly recommended! A++

Troy is a huge help and made our job of getting interior and exterior paint a breeze and stress…read morefree! Answered all of our questions and had the right tools for our job!

Good selection of tools and really good prices. Also a very friendly, informative and polite staff…read more They helped me find what I was looking for. Greeted me as soon as I walked through the door thanked me for my time and patronage and they were all just really kind. It was a nice experience.

we use contractors warehouse as our main store for remodeling our home, but have come across…read moreconstant issues with returns. we have two locations near us, one further then the other. we tend to go to the watt ave location but were in the area of citrus heights. decided to return something there and they declined the return and said that the item is not in stock, which is a complete lie because I walked to the item after I was told this. They simply did not want to take the return because it was a different location. That is unprofessional and not how business should be done.

When it comes to odds and ends needed for your home or garden, Ace is the place! I've been relying…read moreon Ace for years. They stand head and shoulders above the big competitors like home depot and lowes, especially when it comes to customer service and satisfaction! While prices may not be lower, they are fairly comparable and the quality is at least as good as the Goliath hardware stores. I appreciate Ace and will continue to visit them for years to come, I'm sure!

Amazing customer service and very friendly cashiers! Brewer was able to answer all of my questions!read more

This place is amazing! I know very little about painting and if you are like me or if you are an…read moreexpert you can get what you need and knowledge on how to do it. The store is small but has everything you need. The sales people are extremely friendly and they have a large selection of items that you will need. If you need to figure out what you need just asked. They matched paint for me and i came back to pick it up the next day. It worked perfectly. Thank you! Saved me a ton of money by doing it myself.

my girls were working on a project and the place is around the corner from us, but they loved to…read morewalk over there in the summer because these guys would always pass out ice cream ect...finally go in myself the other day, and its n ce to see some businesses are still about their customers& the community:) great customer service, helpful and friendly.