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    Notched to an OTCH

    5.0 (3 reviews)
    Open 9:00 am - 9:00 pm

    Services - Notched to an OTCH

    Private dog training

    Pet sitting

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    10 years ago

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    10 years ago

    Jorge took my dog and transformed him into a perfect gentleman in only a few weeks. Absolutely amazing!

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    9 years ago

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    Ask the Community - Notched to an OTCH

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    Dog Days

    Dog Days

    (57 reviews)

    Hi Bari, I appreciate your response, but several important…read morefacts need clarification: When we initially contacted you nearly two months ago our puppy was only 9 weeks old. We had specific training goals, and we wanted to start immediately to establish a strong foundation. She is now 17 weeks old and after our email to you on February 2nd we have attempted to contact you four separate times (via email, Yelp, NextDoor, and US mail) with no response until now. As I've explained, we've already established a relationship with another trainer and are happy with our progress. While I appreciated the introductory phone call explaining your philosophy and the emailed articles, these were preliminary to the actual training session we paid for. The $190 payment was specifically for the virtual training session with our 9-week-old puppy that never occurred. Had this been a misunderstanding, there have been multiple opportunities to clarify, including on February 3rd. When we set our appointment it was to accommodate your schedule, as you were not available till even later in the evening the day before. We had explained that we were flexible, but that scheduling a training session for our puppy late in the evening was not setting her up for success. If anything but a late evening training session was going to be problematic for your schedule this could have been communicated during the introductory call, rather than taking our payment and then not responding to our emails. At this point, we simply need you to process the $190 reimbursement without further delay. The payment was for a service that was not delivered, and we have made multiple respectful requests, including a certified letter with a March 21st deadline which has now passed without resolution. While we are preparing to proceed with the legal remedies outlined in that communication, we would still prefer to resolve this matter directly and promptly with a full refund of the $190 payment for the virtual training which was never delivered.

    We have had a couple of sessions so far for our 9 month old retriever mix, and the difference is…read morehuge already! Our girl is lovely and adorable, but quite anxious and fearful and therefore on guard because of it. Implementing guidance from Bari has helped her so much, and our family as well. Most importantly we don't feel so overwhelmed by the situation, and now know that with help and guidance, there are solutions.

    Dogz101 - Finnegan- post groom

    Dogz101

    (117 reviews)

    I don't live in Redwood City, but after being referred to Jen and her team, I decided to enroll my…read more5-year-old reactive Shepherd mix, Ziggy, in their 6-week board and train. All I can say is wow. After years of struggling with leash reactivity, bringing Ziggy here has been life-changing. He's truly a different dog. He now walks in a beautiful heel through crowded areas, stays calm around other dogs, and can even ignore dogs that run up behind him, something I never thought would be possible. The biggest gift has been seeing him able to simply coexist without feeling stressed, anxious, or frustrated. It's been such a breath of fresh air for both of us. I can't thank Jen and her team enough for everything they've done. Their knowledge, dedication, and care have completely transformed Ziggy's confidence and our daily life together. I would recommend them a thousand times over to anyone looking for real, lasting results.

    Took Happee to Dogz101 in Redwood City for grooming with a bath and deshed, and we had a really…read moregood experience. She was clearly taken care of well and came out looking so clean, soft, and refreshed. One thing that made the whole visit even easier was the parking. They have several designated spots, and there is even a 1 hour spot that is usually open. Since drop off for grooming only takes about 5 minutes, parking was honestly not an issue at all. The shop itself also feels new, clean, and refreshing, which makes a big difference when you are leaving your dog in someone else's care. Overall, very smooth experience, and I would definitely bring Happee back.

    We Love Dogs Mobile Grooming - Dusty

    We Love Dogs Mobile Grooming

    (131 reviews)

    Extremely unprofessional - harmed my dog and ghosted me…read more I had a standing grooming appointment with a groomer who moved to We Love Dogs. We loved our groomer, Montana and so we moved with her. I have no idea what happened internally but they wanted to drop us as a client (that is totally fair and I can understand when they have different priorities as a small business). One day, my invoice reflected a $200 increase with no prior notice. When I asked, I was told it was because my dog took too long to groom and they offered me a $50 reduction. I paid the invoice and booked the next appointment. At the next appointment, the groomer who has groomed my dog so wonderfully for the past 2 years said she was late for another appointment and gave me back my dog sopping wet on one side, with cotton still stuffed in her ears and FULLY MATTED because the shampoo hadn't been washed out. I had to dry her at home and found soap still on her face making her fur crisp to touch. When I reached out asking for someone to call me, my invoice was cancelled and I was essentially ghosted. I don't even know why the groomer messed up given that she was the one who had groomed my dog for the past 2 years every 2-4 weeks. I get that accidents happen but to leave a dog wet and soapy and then ghost the owner is extremely unprofessional. Not to mention, now my dog is half bald because the soap made the mats impossible to brush out and left her in so much pain that the vet recommended shaving as the most pain-free option for her.

    It's unfortunate that the business has shut down and moved to Nevada. Best of luck to We Love Dogs…read more We've been clients for about 2 years, we've always been happy with their service and communication. Matt was primarily our groomer for the past year and has always done a great job. Dusty will need to find another groomer going forward in 2024.

    Notched to an OTCH - pet_training - Updated August 2026

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