Excellent food , but terrible customer service I'm regular customer and the staff always serves you in bad mood read more

We love going to the Nova Era Bakery style bakery. We were walking by and decided to drop in for some treats. The treats are good as always and enjoyed chatting with the staff. I love how much space these bakeries have. If you are in the mood for some good treats, Nova is a great stop! read more

Nova Era Bakery - Inside - Bakeries Near Me - Toronto, Ontario

Great customer service, friendly staff and their desserts....just wow! My favourite is their custard tarts

Was in the neighbourhood this past weekend, saw some older folks coming out with large boxes of baked goods, the reviews on Google seemed amazing and thought we'd check it out. Incredibly disappointed. Met with an incredibly rude staff. I tried to ask about what one of the products were, and not only did she not answer my question but she was incredibly condescending. Not only that, she also wasn't even wearing her mask properly (nose sticking out... might as well not be wearing one). Got an eclair and Portuguese tart out of panic from the hostility. Eclair pastry was stale. Portuguese tart was good though, so the single star was for that. I'm sure the bakery itself isn't bad, but don't expect any kind of courteous service but I surely won't be going back read more

The sandwiches here are very good, and the pastries are excellent. Service is sometimes a bit slow, but as a takeout sandwich and Portuguese bakery it's great. The cod, shrimp and potato cakes are excellent here too. read more

Nova Era Bakery is at a side street just North of Dupont East of Dufferin. Right across and next to garages? I was a little confused when my GPS confidently asked me to turn into this small street.. The inside does looks surprisingly clean and cozy... If you want to stay in and chill, just order at the counter and it will be delivered. I have my usual custard tart ($1.15) and cappuccino ($2.50) were both enjoyable. The smell of freshly baked bread filled the air............... Just love that smell! read more

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I came here after eating nearby for lunch and was hit with a smell of fresh bread. My coworker and I got some the egg custard pastries. The crust was flaky and yummy and the custard was good too. They had a very large selection of fresh bread and I mean LARGE. And different types of loaves as well. This is a good bakery to get bread and things like that, but not the best for a wide variety of actual desserts read more

Nova Era Bakery - Bakeries Near Me - Toronto, Ontario

Great bakery that makes excellent fresh sandwiches. The Steak and Mushroom Melt and Chicken Club sandwiches are excellent. Quick and friendly service. It's become one of my lunch spots as it's around the corner from my workplace. read more

Nova Era Bakery - Chicken Club Sandwich - Bakeries Near Me - Toronto, Ontario

Amazing wedding cakes. The cake my wife picked, was the culinary highlight of the night. The baker took his time and went through designs with my wife & I, hands down best money I've ever spent on baked goods, at a portuguese bakery. read more

Nova Era Bakery - Fon icing(recommended by baker, given its resistance to heat as well as ability to do more intricate designs. MR&MRS not included with cake - Bakeries Near Me - Toronto, Ontario

Visited for the 1st time a couple of hour ago. Immediately upon entering, I smelled a strong malodour of MOULD in the air. Maybe the food is good but I'm not going to breathe in nasty, TOXIC mould spores so I left right away. The owners need to deal with their toxic mould problem A.S.A.P. Customers should not be inhaling these spores!!!! read more

Nova Era is THE place to get custard tarts. I've been to other locations and they are the real deal when it comes to Portuguese pastries. The custard tarts are so good that I never really order anything else. Sorry for the useless review as I'm basically reviewing one item. But this item is so good that you should come for. The custard pastries are also by far the cheapest in town, while being the most authentic. I've seen these go for $2 each at some Italian stores, or about $2 at St Lawrence market. Here a dozen was under $8. Forgot the exact price. Totally worth it. It's starting to be about as cheap as Chinese egg tarts! read more

Very bad customer service. Employees are not friendly. we are going to buy your product, not to beg

This is usually my turn to bakery because I live nearby. I find it is always a hit or miss. I purchased some tiramisu pastries.. they were stale, they were dry, hard and had a mouldy taste to them. I really wish they would keep their pastries fresher. I think two days max. This pastries were well over a week old. Suggestion to own after two or three days put them on sale or throw the pastries out. Those pastries were absolutely horrible. read more

This bakery is a chain and they have many delicious and scrumptious baked goods, breads, desserts and more!

Came in to meet up an old friend. Staff were nice and attentive. Love the chicken club sandwich and Portuguese Egg tart.

Just want to say great coffee usually and baked goods!! I go once a week already for chorizo pastry and or sugar donut . However when I go it always disorganized and the lines are confusing and rude staff noth at keele and Rogers and Geary ave. There are no labelled or help for names and ingredients for pastries etc... When there is help they get the bakrs goods then u wait again to be cashed out. Rude staff. I live in the area this week off work went there 4l3 time 13 14 15th of may. Girl with glasses and petite my favourite. Btw Everyone else seems all over the place under staffed or poorly trained . Its busier sat and sun night not so much but experienced no debit when the sign said sorry no stm two different things j wasn't the only to complain about it . The girl rudely said I know and took the sign down. Took 25 min for 220 gr spicy salami 3 bread sticks Because he walked in went to get the meat and she said wait in the line . As we did and had other people served before us. Next day 2 girls on cash then 1 and people got served before my line. Two men behind me and the girl came overlooked me and served them . To flirtatious serve them then me and a more professional manner no sorry no thing . Aslo brining my friend with me she explain how they were talking about us in Portuguese. About the debit sign I enjoy this place lot . There is some changes l I think tobe made such as signs( Portuguese and English. Ingredients and names on food and one more staff onsite for extra help. Will return in Hope's of change Nikki read more

Got the "Nata" here. Nice crispy portugese custard tart. Local and authentic taste.

Great local bakery. Tons of bread, pastries and lunch options. They also make beautiful special order cakes.

Ordered my wedding cake from here. Originally went to their Kitchener location and tried their strawberry short cake. Loved it, except the cake was a little dry and the bottom was soggy. I figured that it would taste better fresh. So I ordered a 3 tier wedding cake and gave examples and spent a half hour on the phone with the baker explaining how I'd like it decorated. (I wanted some little icing banners and roses). A couple of months later I start getting harassed by this person named Ben. Finally I get time to call Ben and they say that they couldn't possibly do a 3 tier cake in august and that the old baker was wrong and made a mistake. Instead of offering me a refund and an option to cancel and go with another bakery they say I have to come and pick up the cake from head office instead of the original deal of getting it delivered to the nearby location if I won't consent to a 2 tier. They also want me to spend another half hour on the phone with them explaining an incredibly simple cake design. I try to set up a cake tasting and Ben is everything but helpful. I had to give up the tasting because I honestly couldn't deal with them for another moment. In the end I paid $150 for a two tier cake that was insanely dry and didn't even come close to the decorations I wanted. And congratulations was spelt wrong!! All head office staff I interacted with were rude and treated me like garbage. But the employees getting paid minimum wage at the bakery were actually delightful. If you are getting a cake made for a special day. Wedding or not. It will be less stressful and probably cheaper to take a baking and cake decorating class and do the whole thing yourself than to hire these jerks! read more

Our local bakery has a fairly stable and unchanging stock of breads and rolls (really appreciate the fresh whole grain loaves). Great (and addictive) custard tarts and delicious palmiers. So why the 3 stars only (maybe I should go with 4?)?... Partially because the outside is always full of cigarette butts, garbage and generally pretty grubby. But mainly it's due to the sudden introduction of a 5 cent charge for plastic bags. I don't mind paying if the company is donating the funds to an environmental group, and as an attempt to reduce the use of plastic...but that's not why Nova Era is doing it. The staff told me it's a law. This is a lie. There's not been a city bylaw about plastic bags since 2012/13. I was also told that other stores charge more for bags...sort of irrelevant. I'm not blaming the staff at all. Just wondering why Nova Era has started charging and why they are telling their customers it's because of a non-existent law. read more

We love this place. They make the BEST chicken club sandwich! You can to choose your own bread and everything. The best part is that they make all their sandwiches with love. Seriously, you can taste it. They have really decent coffee & espresso too! Plus when I'm walking home from work in the wee hours of the morning... the whole street smells like baking. Amazing. read more

Look. The food is good but the staff only serves Portuguese people. It's ridiculous. And it's not a one-off thing. Every time I'm in there sure enough I'm overlooked and the last to be served, even if I was first in. The good thing is not all Nova Era's are like this and the food is equally as good at other ones. vá se ferrar empurrões read more