Our builder used Cascade Flooring for our new home build and we are very disappointed in how the…read moreowner has responded to issues we have had with the installation. Issue 1: Hardwood floor installation: During the install, newly laid sections of the hardwood floor were immediately covered with a thick cardboard to protect them. That's great to make sure they don't get damaged, except we had no opportunity to evaluate the install until we happened to show up one day before they had covered the day's work. What we saw was a pattern of 4 very short boards (looked like 'chicklets') that were installed together right in front of the fireplace in our great room. The main focal point of the great room with the smallest flooring boards all installed next to each other. (I don't install flooring for a living but who would do that?) So then we asked them to take up all the cardboard so we could inspect the ~3000 sq ft of hardwood that had already been installed. We found many other places where there were 2 or 3 short boards installed together. Needless to say we were not happy about that as our expectation was that those short boards would be used as end fillers, not as main boards in the center of the room, much less more than 1 of them in a row. The owner, Cindy, called me 'persnickety' (yes to my face) for wanting the sections replaced where there were multiple short boards together. After much discussion, she finally agreed to replace a subset of the board placements we were unhappy with. Issue 2: Tile baseboard in the bathrooms. We had Schluter edging installed at the top of the baseboards but the way the installation was left makes it look like there is a line of dirt all along the top. Pictures show how they left our bathrooms with the brown grout all along the top. Cindy's response was "It's the pre-sealed grout. That's great news! The painter can fix it!". I'm not sure who is supposed to hire and pay the painter to fix it given that we have roughly 250 linear feet of tile baseboard, but that was the response. My husband and I fixed a section ourselves by washing/scraping out the dark grout, caulking and then painting. Now at least it doesn't look like I have a strip of mud on top of my baseboards but it was a fair amount of work and it's going to take a bit of time for us to fix all of it. Very disappointed with the response after spending over $120K for flooring and tile install with them. Never again.

We had an issue with our flooring install, but Sonny, one of the owners, took over and we were able…read moreto come to a resolution and complete the job. The crew did amazing work, were timely and professional, and the final outcome is A+.

I have used Chuck and his business for all my flooring needs for the past 10 years and could not be…read morehappier with his products, services and especially his pricing. He is 100% honest and I count on him to let me know exactly what it is I really need, based on whatever project I have going at the time. He ask that you call for an appointment to meet with him for consultation, and I completely understand why. Highly recommend Chuck at BCC Carpet Sales for any kind of flooring! Mark O.

Honest and reliable. Will use again, our house looks fantastic! Chuck is old school and has been…read morearound forever and stays in business with repeat customers.

UPDATE: We just had our carpet installed. We are so happy with the carpet we chose, and…read moreinstallation quality. The timing from the bid to installation was about a month. The carpet we selected was on backorder, so it took a couple of extra weeks for our carpet to arrive. Justin came out and gave us a bid on our project. We felt it was reasonably priced for such a high quality pet-friendly berber carpet and pad. We accepted the bid the day we received it, and a couple days later paid for the materials as down payment. Once installation was done, we would pay the remaining balance. I'm never comfortable paying for an entire bid upfront. I was happy with the payment terms and felt they were fair. Makayla called to set up the installation appointment once the carpet arrived at the store. I was able to make an appointment the following weekend which worked out great for us. Frankie and his son, Aiden, installed our carpet. They arrived on time at 9am, and completed our project by 5pm. We chose a patterned carpet, so placement was a bit of a challenge. We were so happy with the installation. We absolutely love our new carpet and pad! The new pad is so cushy! I would highly recommend this company. From start to finish, everyone was professional, helpful and accommodating. We will definitely use them for any future flooring needs.

Just had carpet replaced in a couple of bedrooms plus a walk in closet, and I couldn't be more…read morepleased with the product and installation. I chose a light beige, semi-thick shag to provide comfort to bare feet, and it looks and feels great. This is the second time I've used Carpet USA, and received stellar service both times. They were able to work with me on my timeline, and their install team is top notch. It's been five years since the first job they did for me, a large awkwardly shaped room, and the wall-to-wall carpet is still stretched tight with no wrinkles or visible seams. Thank you, Bjorn and everyone else at Carpet USA!

Pam was amazing! Communicated well, prompt delivery, installers were super helpful, will definitely…read morebe referring more clients to Affordable Floors!

Absolutely UNAFFORDABLE FLOORS I got several estimates to…read moretile my small bathroom. They were all in the range of $6,000 Pam at Affordable Floors came up with an estimate of somewhere between $10,000 and $12,000 - When I mentioned this was ridiculous, I got a whole bunch of ... "we wish you well on you project". Avoid these people - You can get better prices from absolutely everyone else

Jesse takes time doing detailed work. He worked with us to move the furniture to one room on each…read morefloor so we didn't have to move all the furniture out of the house. He also finished off two wood heat ducts with matching trim that were beautifully finished.

Do my floors look beautiful? Absolutely! I couldn't have hoped for anything more…read more However, their customer service is so awful that I am forced to give them one star in spite of the final product. They take a long time to get back to you in the beginning, forget scheduling dates, don't communicate amongst each other so that they were prepared to come on a different day than planned. And they always have an "excuse." Worst of all, though, they paused partway through our job rather than finishing on the dates planned because they were "short of workers." Why? Someone went hunting, another was in the midst of his own project. They refused to budge even though plans were made a month ahead of time. This resulted in having to put off other contractors who had their own schedules and having a whole bedroom full of things spread throughout the house for an extra week. Do yourself a favor and do NOT hire Prewitt!

We hired Cesar and his crew to both refinish already existing hardwood and replace carpeting with…read moreengineered hardwood. We couldn't be happier with the finished product!

Wow!! Such a great, professional job!! We've had many come clean our roof & gutters, but NO ONE has…read moreaccomplished the job better than Interstates team of Ignacio Mercado & Biatriz Gomez!! These two are the best!! They work well together and get the job done!! I just kept looking at what they'd done & the little details others forget!! They are detail oriented and worth every $ you spend on a job like this!! Request these two for sure!! You won't be disappointed! Thank you Interstate!!

Hey did an amazing job refinishing our front porch, and replacing our driveway. They were prompt,…read morerespectful of our property and the neighbors property while working. They finished on time and kept in communication until to job was complete and we could park on the driveway. Highly recommend for any concrete job you have!

John has the best customer service, responsiveness, dependability, helpfulness and work ethics I…read morehave ever had the pleasure of working with.

I had an emergency sink issue…read more Garth showed up in record time on a Saturday, and handled the situation in no time, for a very reasonable price He's a personable guy who helped me out in a pinch. Fantastic!

Scope of this project was to move / flip half bath and laundry, remove corner storage and change…read moredoor from standard to a pocket door. This included associated plumbing, electric and wall texturing. Unable to use the word quality and ABC Handyman together. After gave him the stop work order, we were able to see the total waste of labor and materials. The pocket door is actually the only thing that appears okay. We are still (daily) finding shortcuts, errors, miscues. Bottom line, he couldn't arrive before 11am 90% of the time. If he was on site, it was limited. He would bring unqualified people to our house and leave. Two guys, same day brought their dogs into our garage. Totally unacceptable. We are in process of having to take all the 'new' dryer venting (abs, not metal) out and replace it to code. He overspent by over 25%; charged tools to our bills after we had approved only materials of two items. We wasted almost a month and over 5K on a project that he said he could do in 5 days, maybe 10. We laugh only because he 'prides himself' that he has never had some call back for warranty work. Hint, no one wants him back! The texture was to match the remainder of the house. We have small orange peel. What he did was xl 5 year old throwing crap on the way. And the w/d as well as all fixtures had 'added' texture too. The guy does sloppy work, nothing to code and nothing is completed in a timely manner. I can't say how much regret we have allowing this man into our home. Zero quality, zero value.