Idk what these bad reviews are talking about, this is hands down the best KFC location ever!! One…read moreof the very few and rare locations that offer hot and spicy chicken, it's always fresh! Never had a bad experience here, always quick to deliver service! Love loveeeeee this KFC

I walked in here at 11:49am... waiting for someone anyone to come to the front and attend me. One…read morewoman on drive thru and the other woman helping and a gentleman in the back. One woman looked at me didn't acknowledge me greet me or anything just kept on with the window orders as if I wasn't there. While waiting 6 other people showed up for the front to get attended! Honestly if it's that busy then you make sure to schedule enough staff to cover all ends. I'm sure if the owners were here they wouldn't approve of so many people just waiting in line. I heard the one at the window tell the other woman to attend the front while she's on window but she ignored her request 4 times. That's what I see as a problem at a lot of places. These manager like being in charge and like doing the work which is great but get more staff on duty to help. KFC employees need to step up their game!

The mozz sticks were good at first, but after a few bites the seasoning became way too much. The…read moreflavor was kind of weird too, almost like chicken seasoning. The breading was pretty hard which I didn't mind, but they would've been a lot better if they were crispier and served hotter. 5/10. The tenders and slider were bussin. We got the mild flavor and it honestly wasn't spicy at all, so I'd probably go hotter next time. Definitely not your average tenders. Some of the best tenders I've had. 8/10. Fries were normal. Service was fine. The server greeted me right away when I walked up, which was nice. The vibes were decent and casual at first, but then a whole biker gang pulled up and the spot started feeling kinda sus.

I first visited when they opened. I couldn't quite remember why I didn't like it. I recently…read moredecided to give it another try and now I remember. The food looks very appealing and appetizing, but the chicken is overly salty. The girl who took my order was super friendly and helped me choose my heat level. There is seating inside but the dinning area closes at 12 and you have to order outside.

Went to Soul Food Lounge for a birthday dinner. The space is pretty small and every seat was taken,…read moreso there is really nowhere to wait if you do not have reservations. Definitely book ahead. We all ordered the Grand Tasting, which lets you try three entrees plus a beverage. It was so much food but everything was delicious. I had the short rib, fried chicken, and catfish, each with different sides. The only thing I did not really care for was the dressing. They also had live entertainment, which made the vibe even better. Customer service was just okay, but I would still recommend it. I definitely want to try their other location since I have heard the menu is different.

I recently visited Soul Food Lounge on Chicago's West Side and overall had a good experience…read more The restaurant itself is pretty small, and the layout feels a little awkward when you first walk in since you're looking directly into the kitchen. The ambiance wasn't quite what I expected, but the service and food made up for it. I ordered the Caribbean stuffed turkey leg, which came with pasta, spinach, a couple of jumbo shrimp, and a turkey drumstick. The dish was flavorful and satisfying overall. My only criticisms were that the spinach was chopped so finely that it was hard to really taste it, and the turkey drumstick seemed smaller than expected. I was hoping for a meatier drumstick, but most of the meat was concentrated toward the bottom of the bone. For dessert, I had a slice of carrot cake, and it was excellent. I would have loved for it to be served warm, but it was still moist, flavorful, and a great way to end the meal. I also tried the fried pound cake, and unfortunately, it was a miss for me. It didn't taste like pound cake, and honestly, it wasn't a very good cake in general. It's not something I would order again. One thing I noticed is that the menu doesn't appear to offer appetizers or salads, which might be something to consider if you're looking for more variety before your main course. Overall, I enjoyed my visit. While there were a few things that could be improved, the stuffed turkey and carrot cake were enjoyable, and I'd be willing to come back and try something else on the menu.

If you order online, always call a couple of times to confirm your order…read more This was a delivery and they accused me of receiving items that were not received and then blamed missing items on Grub Hub who I order from regularly without ever having a problem. 1. The caramel cake was missing all together (which it seems they often do) 2. I Ordered a 3 piece breast, wing, drum stick and they charged me for a 3 piece but only sent a 2 piece breast and wing.. 3. I ordered reg and they sent spicy. 4. Ordered mashed pot and gravy they were out and replaced it with what looked like only 6-7 or so French fried. 5. the mac and cz was unpleasantly more like a firm custard than m&c as we usually know it. Eventually they said they would refund the items but didn't however the next day I contacted Grub Hub and they did. In fairness the chicken was and coleslaw were good and m&c tasted fair, once past the texture. However the missing items and the customer service lady accusing me of lying abt receiving the item and not issuing a timely refund was vastly overshadowed by the efforts of a young man (Tom) who tried to help. In addition to the missing cake and to some of their advertising appearing to pass them off as a Black restaurant when they do not seem to be; Both as mentioned in other posts. I will not buy from them again.

The Fried Chicken is awesome no complaints!! Definitely a…read moremust-try spot, plus the service is super friendly! "

Don't come here hungry, cause you will have to wait probably close to 30 mins before your order is…read moreready. Better call ahead/order ahead. There's counter inside where you can eat. We went on winter time, I am not sure if they have tables outside when the weather is warmer. Ok, I can say... it's worth the wait. The chicken sandwich is huge (can be shared), it is served with tater totes or fries. It is pricey, yes. But it's huge... so! The fried chicken (dark/thighs) is cooked very well and tasty. It comes with one side, I opt for mac n cheese which tastes really good also. Park on street or at the back. Parking will be challenging on a busy hour or day.

"Where's the Beef" or in this case chicken? After four greet delivery experiences, today I ordered…read morea spicey chicken sandwich and had to go spelunking. Buried beneath copious amounts of shredded lettuce and jalapeños, smothered in sauce between the 2 halves of really thick bread, I finally found a pitifully small, thin piece of overcooked chicken. After years of ordering from a well known national chain, I switched to Berwyn because their sandwiches started arriving overflowing with shredded lettuce and little. This is not the way to handle increased food costs unless you want decreased customer numbers. I'll be looking for yet another restaurant option as I search for meat.

Got takeout, so can't comment on restaurant itself. We ordered through DoorDash, and the food was…read moreready very quickly! We got the half and half whole chicken, which comes with half original and half secret sauce. It says secret sauce is spicy, but I felt absolutely no spice and found it more sweet, so that was great!! The half with the sauce was definitely better, as it was much more juicy while still maintaining the crispy outer batter!! The original side was a toss up - some pieces were super moist and crispy on the outside, while some were quite dry inside. The fries were so crispy right when we picked up the food!

Ordered again but this time I tried DoorDash. Food was fresh, tasty and the perfect portion. The…read moreservice was online delivery so I don't have much in store service but I have been before for their lunch special and it was small, clean and staff were kind. They didn't give much interaction but were kind when they did. I will retur

Oh lord have mercy. This fried chicken is the best I've ever eaten, ever ever. The catfish isn't…read moretoo shabby either. All other fried chicken pales in comparison. Some people claim its the lemon pepper they add to the batter, some claim its the way they fry it...I think its just magic. Don't be nervous about the neighborhood. Well, I guess you can be a little nervous, but its worth it.

I have eaten there before great fish and perch tasty and crunchy I order lemon pepper with mine…read morethey give hot sauce you have to ask for tartar sauce order to go

Street parking. May have to wait as it doesn't appear to be a table time once you are finished with…read moreyour meal. I observed people leaving table groups and more people coming to the table to join the group. This experience was definitely better than my first time at their original location. My catfish and grits were delicious. Those grits were perfect as they were creamy and thicker. The catfish cooked perfectly and great size filets. The fried green tomatoes were a hit. Not overly breaded and a great flavor. The drinks were also good which had never changed. I believe it may have been a day where happy hour was the whole day so it appeared that the table drinks weren't being considered in a timely fashion compared to bar orders. I think I waited about an hour for my second drink. The waiter was kind, apologetic, and continued to check in along the way. He even showed us when he placed the order so we wouldn't think he was lying. The peach cobbler was also good but very sweet and peach heavy. I like peach cobbler but prefer the crust and just a little peach juice. There was a live DJ which played really good music. Definitely a vibe place with good options.

Dining at Soule Chicago is more than a meal--it's an experience. Beautiful ambiance, soulful…read moreflavors, and a space that invites you to slow down and enjoy every bite. Soule Chicago really got it right--great energy, amazing staff, and soul food that delivers every time.