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    NU Nails & Spa

    3.0 (36 reviews)
    Closed 10:00 am - 7:00 pm

    Services - NU Nails & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    15 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Bikini wax

    Waxing

    NU Nails & Spa Photos

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    Recommended Reviews - NU Nails & Spa

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    03 Gel Polish
    Marisol E.

    I really wanted to love this place but fair warning ** they will charge and add on extra services that you don't request **. Here is the break down: Booking an Appointment - I went online to book an appointment where it directed me to call instead. I called the location and they told me I could come in because they could service me that evening. I showed up after calling and they serviced me right away. Location: the nail salon is located in a shopping plaza on a busy road - very easy to locate. Parking: more than enough parking, was not an issue. Gel Polish: the colors are limited. I was given a "book" of colors and they were out of the first two colors I requested. I ended up picking "03" which came out nice. Picture attached. Service: an older woman who helped me was kind and greeted me right as I entered. Overall very professional but I do feel tricked into agreeing to a service I didn't know would be extra. My issue: I walked in asking for "a gel manicure and a gel pedicure". When I was given the menu of pedicures I pointed to the second pedicure option which is a "smoothing spa" pedicure. I pointed at that second option specifically but I was given and charged for a pedicure I didn't ask for. It really didn't hit me until I got home that I definitely overpayed and received a service I didn't ask for. This was definitely the most expensive gel mani/pedi I've received and I don't think it was worth it. With there being so many other nail salons in the area, I'll give a different one a try and hope I won't be lead to services I don't request. Overall: decent service, watch out for add-ons. I won't be back.

    Pedicures for two!
    Missy S.

    Best pedicure I've EVER had! I'd share a before and after photo but I was too embarrassed to take a before pic. My old feet feel as soft as a babies! The salon was clean and following every Covid restriction. Technicians were extremely talented and accommodating. Get the hot stone foot massage and paraffin dip! Excellent service! Reasonably priced.

    Cute set. But I paid for LONG NAILS. She told me this is what she considers LONG.
    Jojo S.

    i Had the experience from hell. i Literally sat for 4 hours for a pedicure & fullset. My pedicure took the longest. The lady who did it was so sweet but needed lots of help from other workers. She applied acrylic on my toe very sloppy, thick, uneven and it didn't match the other foot. one toe left purple. My nails were okay. I paid for LONG nails but these are not long. I left 4 hours later literally in tears because on a good day I wouldve stayed to get them fixed but I needed to pick my baby up from daycare. I called back not even 15 minutes later to speak to the manager about my service and nails and they lied and said she wasn't there. I literally had just left there and she was there. So I ended up just popping back up. The manager was sitting right there I went up to her quietly and explained to her I'm not happy with my services and she said she couldn't help me because she saw my review. so I told her well I paid a pretty penny for these nails and it's not what I want can i didn't want my money back I just wanted it all fixed for another day she flat out told me no she can't help, it looks good to her but I told her to look at my toe it's PURPLE she has the audacity to say I came in with a hang nail... I was furious because that was not true. at that point I'm laughing at her because I'm like you can't be serious right now. This is the manager. The store owner. She gets up, walks to the door and Holds the door open standing in the door way telling me to leave, as I am walking out the door way she puts her hands on my daughters back and pushes us out the store.I would hope she learned her lesson on putting her hands on another persons child ever again. do I think she wanted to push her, no. But she still put her hands on my baby's back and pushed on her back to get us out the store. At no point did I refuse to leave AT ALL. she was mad at the review I left on their Facebook And it resulted with this. The man who did my nails is AMAZING AND SWEET but doesn't know the difference between long And short. And the woman who did my feet was sweet as well but needed help several times as she cut me a few times. I will never come back to this place. I cannot believe the store owner. Police was definitely contacted when I got home. Do yourself a favor and make sure you ask for Kevin he's AMAZING but he very specific On what you want becaause They will charge you whatever! I even offered to pay more to fix my nails and this woman refused to work on me because I made a review. Should I have made the review after I went back? Maybe. But there still isn't a reason she put her hands on my child. Also, they do up charges on services that you do not ask for! They just do it . Sorry for the chaos , i tend to handle things very well but when it comes to my child that's another story. Shame on this store owner!

    Soaked my nails in acetone for 30 minutes to the point where my nails had such a bad reaction they turned yellow. Went outside to smoke during my appointment. Terrible customer service. After I had to "soak" for 30 minutes they still charged me 10$ for removal. Would NEVER go to this place!!!!!!!!!

    My new nails!
    Lisa H.

    I love going here! The music, the atmosphere, the people, just EVERYTHING. The customer service and the attention to detail is what keeps me around. The employees always treat me so well whenever I come in!! I recommend this salon and the North Syracuse one to all my friends and family! They have this amazing loyalty program and my points keep adding up every time I stop in. Can't wait to use them!

    Gel manicure that is translucent with cheap gold accent nail

    This nail salon is an atrocity. I went in for a regular mani/pedi and left disappointed and frustrated. I arrived for my pedicure and was asked multiple times if I wanted gel on my toes, to which I said no. The woman doing my nails was rude when I turned down the gel pedicure. The worst part however, was the manicure service. The woman doing my nails asked if I wanted regular polish for my fingers, and when I told her I wanted gel she had the audacity to roll her eyes at me! Then she proceeded to tell me that I had to ask in advance for gel. Which was utterly rude considering she was pushing for me to get a gel pedicure 15 minutes prior. She then proceeded to do a terrible job on my nails. I originally asked for turquoise gel with a white glitter accent nail. What I got was not up to par. She used only 2 coats of gel polish, which left my nails almost translucent. The worst part was the accent nail. It was supposed to be a white base with white glitter over it. She proceeded to use the same turquoise base with some cheap gold glitter that I did not ask for! It would have looked better if it was just left turquoise instead. Do not come to this salon. The staff will charge you for services that you do not want or need, or they will charge you for small services that are done poorly. Sad to see such awful service at a nice place.

    Gel manicure
    Andrea C.

    I was in the area and wanted a gel manicure so I walked into Nu Nails and they greeted me immediately. I signed in and within 20 seconds was seated with Linda who was very kind and accommodating. Typically nail technicians comment on how rough my hands are and make faces but she was very nice and nonjudgmental. I will definitely be coming back!!

    Worst mani-pedi of my life. They're out of every color you ask for. The guy hit my feet with his twice, messing up my pedicure. For my hands, he wasn't painting the whole nail and I had to say something to him. At which point, he used so much polish that when he did the top coat, the polish was smudging and he "fixed" it with his thumb. And he did a messy job, getting nail polish around the edges of my nails. To make it even worse, I treated my mom too, so I just paid $116 plus tip for an awful experience. Also when he massaged my hands, he put acetone on them, then lotion - so I had an acetone/lotion massage. Would give zero starts if I could. Waste of money. Will never go back!

    Love love love!!! I've been in the Syracuse area for 2 years now and I FINALLY found a place that does nails good! This has been my second time here and I've had the same guy both times. He knows what he's doing and always makes sure I like how they are coming out. Great place!! (Little pricing but I'm just used to the cheaper prices at home)

    Gelish shellac

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    1 day ago

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    10 months ago

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    11 months ago

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    1 year ago

    AWFUL SERVICE, very rude, took forever, and did a terrible job. Whatever you do, don't go here.

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    3 years ago

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    5 years ago

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    2 years ago

    Got a scald burn from lowering my foot into extremely hot water. Pedi looks fine and good color selection. Still in pain next day though!

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    Photo of Missy S.
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    6 years ago

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    3 years ago

    Love this salon! Everyone there is very kind, and my nails came out beautifully! Definitely will come again!

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    5 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Excellent service and quality products. The staff and owner really care about your service and always strive for perfection.

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    7 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    6 years ago

    Very nice place and atmosphere. Staffs are super friendly. A place you should try. They took Covid precaution very serious

    Business owner information

    Photo of Kay L.

    Kay L.

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    6 years ago

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    14 years ago

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    7 years ago

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    9 years ago

    Happen to be on this side of town so I thought I'd stop in. MY NEW FAVORITE PLACE. Super friendly, felt great and my toes look amazing.

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    6 years ago

    very prepared with a well planned covid response, feeling safety , i enjoyed my experience and love service here !

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    Ask the Community - NU Nails & Spa

    Review Highlights - NU Nails & Spa

    I pointed at that second option specifically but I was given and charged for a pedicure I didn't ask for.

    Mentioned in 6 reviews

    Read more highlights

    Vida Bella Salon

    Vida Bella Salon

    4.5
    (52 reviews)
    2.7 mi
    $$

    Had my hair done by Lucky. The blowout itself was fine, but she was incredibly rude. Pushes my…read moreappointment back 2 hours the day of, then proceeded to lay into me about a booking error about the type of blowout I booked for my hair length . I apologized again and again and told her it was a technical error, and she keeps repeating her frustration at me, while she's laying into me, she uses severe heat and pulls at my roots. She also criticized my hair itself. While I understand that she may have been frustrated, this did not warrant such unnecessary behavior, was a very unpleasant experience.

    I am beyond disappointed with this place. I work seven days a week, so when I book an appointment,…read moreit's a big deal for me to fit it into my schedule. This salon clearly does not care about that. First off, no one ever answers the phone. There is no way to get a hold of the owner, and communication is non-existent. My stylist, Lucky, already canceled on me in December for a funeral, which I understood. But then in January, I rescheduled for a Wednesday, and a day later, I saw my appointment was changed in the system without anyone even telling me. When I finally got a hold of her, she said she was "on a movie set." I had specifically picked "Any Staff" when I booked so that I wouldn't have to deal with one person's schedule, so why was I being told I couldn't be seen? If you're busy on a movie set, you shouldn't be taking bookings from the public. When she finally "fitted me in" at 7 PM, the whole thing was half-assed and rushed. I didn't even get to pick my own glaze color; she just did whatever. I told her I was happy to finally get my split ends under control, and she just dismissed me and said, "everyone has split ends." I go to a salon for the experience and to feel seen, but I felt like I was just a nuisance she was trying to hurry up and finish. To make it even worse, my partner's appointment was also canceled last minute because the other stylist didn't have a babysitter. It's just constant excuses here. Then, when it was finally time to go, Lucky didn't even seem to know how to collect the payment. It was so disorganized and awkward. I still gave a 15% tip because I'm a responsible person and I value labor, but honestly, I feel like I was bamboozled. I could have stayed home and done the glaze and the cut myself for way less money and zero headache. I'm done with professional salons if this is how they treat people. I won't be back.

    Photos
    Eyelash after
    Eyelash after
    Drink station
    Drink station
    Vida Bella Salon

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    Marisa's Fortress of Beauty

    Marisa's Fortress of Beauty

    5.0
    (8 reviews)
    4.2 mi
    $$

    Ok, so this needs to be updated but i can't go above 5 stars. This new location is beyond amazing!…read more I originally came here after moving back from Chicago and then moving to Los Angeles (Beverly Hills). I fly home to Syracuse to see Ashley. I'm not kidding. I schedule my vacations around it. The thing is.. over those 8 years my life took some massive downs (some ups) - Ashley became one of the most true and honest people in my life. My cancer treatment started and I decided to cut my hair short - and she did that cut for me (free). My mom died and she reached out and said "come relax and get your hair done - you'll need it before the services" That's someone who truly cares (again didn't charge was just being a good person). She has become a trusted friend, and honestly my hair has never looked better. I cheated on her recently my (ex) doesn't understand how hair works and how it's a part of you (no fault he is almost bald). Ashley did my hair yesterday and we went for a pride theme! OMG. It's insane! This is magazine ready and I'm no supermodel! Marisa's is a creative space where all are included! I've met Marisa maybe 2x and she's a delight!

    This review pertains only to my experience with Karin Jean's Total Body Waxing, located inside…read moreMarisa's. Karin Jean has been my waxer for at least 7 years. Before I found her on a whim during my sophmore year of college, I typically got my eyebrows waxed at various nail salons. Unfortunately, I have very sensitive skin and those experiences rarely ended well. Karin's room is cozy and eclectic, which mirrors her personality. During the appointment, she usually has good music playing in the background. She is meticulous and takes her time, which leads to great results. I wouldn't see anyone else for waxing services!

    Photos
    Rainbow Hair!
    Rainbow Hair!
    Colors!  Can we talk about colors!
    Colors! Can we talk about colors!
    More amazing hair!

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    More amazing hair!

    NU Nails & Spa - othersalons - Updated July 2026

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