The staff was great! I appreciated their work on my pedicure. I found them to be accommodating and personable . Dominick did my pedicure . I highly recommend him. read more

Everything was great from calling and making the appointment to getting there and getting my nails done. A great small spot that stays busy with customers. It was very spa like calming music and quiet atmosphere. They are very professional and the service is great. Always making sure the nail length, style, and design are to your liking. I gave the image I had for inspo and they did exactly that for our Yankee trip for my birthday that turned into a proposal. read more

NU Nails & Spa - Nail Salons Near Me - Syracuse, New York

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Had a wonderful spa pedicure! The shoulder massage at the end of a very nice surprise. Definitely what I needed while passing through. They even did their best to help deal with a clients toddler that was fussy. read more

NU Nails & Spa - Nail Salons Near Me - Syracuse, New York

AWFUL SERVICE, very rude, took forever, and did a terrible job. Whatever you do, don't go here.

Glass of wine lots of massaging of the legs and feet, so needed and felt wonderful right down to the hot towels! Gel polish looks beautiful and lots of colors to choose from. Ladies are very welcoming and friendly. Close to work and East to access with plenty of free parking! read more

I really wanted to love this place but fair warning ** they will charge and add on extra services that you don't request **. Here is the break down: Booking an Appointment - I went online to book an appointment where it directed me to call instead. I called the location and they told me I could come in because they could service me that evening. I showed up after calling and they serviced me right away. Location: the nail salon is located in a shopping plaza on a busy road - very easy to locate. Parking: more than enough parking, was not an issue. Gel Polish: the colors are limited. I was given a "book" of colors and they were out of the first two colors I requested. I ended up picking "03" which came out nice. Picture attached. Service: an older woman who helped me was kind and greeted me right as I entered. Overall very professional but I do feel tricked into agreeing to a service I didn't know would be extra. My issue: I walked in asking for "a gel manicure and a gel pedicure". When I was given the menu of pedicures I pointed to the second pedicure option which is a "smoothing spa" pedicure. I pointed at that second option specifically but I was given and charged for a pedicure I didn't ask for. It really didn't hit me until I got home that I definitely overpayed and received a service I didn't ask for. This was definitely the most expensive gel mani/pedi I've received and I don't think it was worth it. With there being so many other nail salons in the area, I'll give a different one a try and hope I won't be lead to services I don't request. Overall: decent service, watch out for add-ons. I won't be back. read more

NU Nails & Spa - 03 Gel Polish - Nail Salons Near Me - Syracuse, New York

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Got a scald burn from lowering my foot into extremely hot water. Pedi looks fine and good color selection. Still in pain next day though!

Best pedicure I've EVER had! I'd share a before and after photo but I was too embarrassed to take a before pic. My old feet feel as soft as a babies! The salon was clean and following every Covid restriction. Technicians were extremely talented and accommodating. Get the hot stone foot massage and paraffin dip! Excellent service! Reasonably priced. read more

NU Nails & Spa - Pedicures for two! - Nail Salons Near Me - Syracuse, New York

Love this salon! Everyone there is very kind, and my nails came out beautifully! Definitely will come again!

i Had the experience from hell. i Literally sat for 4 hours for a pedicure & fullset. My pedicure took the longest. The lady who did it was so sweet but needed lots of help from other workers. She applied acrylic on my toe very sloppy, thick, uneven and it didn't match the other foot. one toe left purple. My nails were okay. I paid for LONG nails but these are not long. I left 4 hours later literally in tears because on a good day I wouldve stayed to get them fixed but I needed to pick my baby up from daycare. I called back not even 15 minutes later to speak to the manager about my service and nails and they lied and said she wasn't there. I literally had just left there and she was there. So I ended up just popping back up. The manager was sitting right there I went up to her quietly and explained to her I'm not happy with my services and she said she couldn't help me because she saw my review. so I told her well I paid a pretty penny for these nails and it's not what I want can i didn't want my money back I just wanted it all fixed for another day she flat out told me no she can't help, it looks good to her but I told her to look at my toe it's PURPLE she has the audacity to say I came in with a hang nail... I was furious because that was not true. at that point I'm laughing at her because I'm like you can't be serious right now. This is the manager. The store owner. She gets up, walks to the door and Holds the door open standing in the door way telling me to leave, as I am walking out the door way she puts her hands on my daughters back and pushes us out the store.I would hope she learned her lesson on putting her hands on another persons child ever again. do I think she wanted to push her, no. But she still put her hands on my baby's back and pushed on her back to get us out the store. At no point did I refuse to leave AT ALL. she was mad at the review I left on their Facebook And it resulted with this. The man who did my nails is AMAZING AND SWEET but doesn't know the difference between long And short. And the woman who did my feet was sweet as well but needed help several times as she cut me a few times. I will never come back to this place. I cannot believe the store owner. Police was definitely contacted when I got home. Do yourself a favor and make sure you ask for Kevin he's AMAZING but he very specific On what you want becaause They will charge you whatever! I even offered to pay more to fix my nails and this woman refused to work on me because I made a review. Should I have made the review after I went back? Maybe. But there still isn't a reason she put her hands on my child. Also, they do up charges on services that you do not ask for! They just do it . Sorry for the chaos , i tend to handle things very well but when it comes to my child that's another story. Shame on this store owner! read more

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Soaked my nails in acetone for 30 minutes to the point where my nails had such a bad reaction they turned yellow. Went outside to smoke during my appointment. Terrible customer service. After I had to "soak" for 30 minutes they still charged me 10$ for removal. Would NEVER go to this place!!!!!!!!! read more

NU Nails & Spa - Nail Salons Near Me - Syracuse, New York

I love going here! The music, the atmosphere, the people, just EVERYTHING. The customer service and the attention to detail is what keeps me around. The employees always treat me so well whenever I come in!! I recommend this salon and the North Syracuse one to all my friends and family! They have this amazing loyalty program and my points keep adding up every time I stop in. Can't wait to use them! read more

NU Nails & Spa - My new nails! - Nail Salons Near Me - Syracuse, New York

This nail salon is an atrocity. I went in for a regular mani/pedi and left disappointed and frustrated. I arrived for my pedicure and was asked multiple times if I wanted gel on my toes, to which I said no. The woman doing my nails was rude when I turned down the gel pedicure. The worst part however, was the manicure service. The woman doing my nails asked if I wanted regular polish for my fingers, and when I told her I wanted gel she had the audacity to roll her eyes at me! Then she proceeded to tell me that I had to ask in advance for gel. Which was utterly rude considering she was pushing for me to get a gel pedicure 15 minutes prior. She then proceeded to do a terrible job on my nails. I originally asked for turquoise gel with a white glitter accent nail. What I got was not up to par. She used only 2 coats of gel polish, which left my nails almost translucent. The worst part was the accent nail. It was supposed to be a white base with white glitter over it. She proceeded to use the same turquoise base with some cheap gold glitter that I did not ask for! It would have looked better if it was just left turquoise instead. Do not come to this salon. The staff will charge you for services that you do not want or need, or they will charge you for small services that are done poorly. Sad to see such awful service at a nice place. read more

NU Nails & Spa - Gel manicure that is translucent with cheap gold accent nail - Nail Salons Near Me - Syracuse, New York

I was in the area and wanted a gel manicure so I walked into Nu Nails and they greeted me immediately. I signed in and within 20 seconds was seated with Linda who was very kind and accommodating. Typically nail technicians comment on how rough my hands are and make faces but she was very nice and nonjudgmental. I will definitely be coming back!! read more

NU Nails & Spa - Gel manicure - Nail Salons Near Me - Syracuse, New York

If I could could zero stars, I would. Do NOT go here if you are expecting your nails to look good. The gentleman I had did a horrible job -- he had no idea how to cut nails, file them into a shape, cut cuticles, get rid of rough edges, etc. I have gotten a ton of pedicures in my life (every 2 weeks for over a decade and I cannot think of a single instance when someone was as unskilled as this man was. They are NICE people, they just cannot actually provide the service they are advertising. read more

Worst mani-pedi of my life. They're out of every color you ask for. The guy hit my feet with his twice, messing up my pedicure. For my hands, he wasn't painting the whole nail and I had to say something to him. At which point, he used so much polish that when he did the top coat, the polish was smudging and he "fixed" it with his thumb. And he did a messy job, getting nail polish around the edges of my nails. To make it even worse, I treated my mom too, so I just paid $116 plus tip for an awful experience. Also when he massaged my hands, he put acetone on them, then lotion - so I had an acetone/lotion massage. Would give zero starts if I could. Waste of money. Will never go back! read more

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The gentleman doing my nails did not cut them properly, and did not even clean the cuticles. I got a powder dip, and my nails look extremely thick and fake - and was charged $50 for it! There was no offer to come in for a touch up, nothing. The staff kept speaking to each other in a foreign language, which I find unprofessional when you have clients - I am international myself and only speak in English even with people from my country because I find it quite rude otherwise and I am not even running a service business. I only went here because my regular place cancelled my appointment due to the pandemic, however I will not go back to this place and will never recommend it to anyone. read more

Amazing. Im an SU student and I was originally going to cosmopolitan nails and they are unprofessional. Its honestly a zoo in that nail salon. I then found this place (NU NAILS) and Mei (the nail tech) is amazing. She knows exactly what shes doing. Everyone is professional @ this location and very clean!!!!! They also have a large variety of colors (which cosmopolitan nail salon lacks). NU NAILS puts plastic wraps inside the pedicure bowl which is amazing-- cosmopolitan does not do this. Its disgusting there tbh. Overalls i LOVE NU NAILS. read more

Excellent service and quality products. The staff and owner really care about your service and always strive for perfection.

Love love love!!! I've been in the Syracuse area for 2 years now and I FINALLY found a place that does nails good! This has been my second time here and I've had the same guy both times. He knows what he's doing and always makes sure I like how they are coming out. Great place!! (Little pricing but I'm just used to the cheaper prices at home) read more

NU Nails & Spa - Nail Salons Near Me - Syracuse, New York

Not great. Looks like I painted my hands myself. The most disappointing part was that they cut my toenails down to the bed without asking. I have never been to a salon that cuts your nails without asking what you want prior. A full 1-2 cm was cut from my toes, and I feel the need to hide them for the next month until they grow back. Disappointing. read more

Very nice staff, attentive. They're the only place open after 7:30 in this area, and welcomed me in for a mani pedi even as a walk in at 730 (they close at 8). Fantastic experience. Could use some new polish colors, but if you're just going for a routine you'll be fine! read more

NU Nails & Spa - Gelish shellac - Nail Salons Near Me - Syracuse, New York

This nail salon is awful. I walked in at 5pm and was sat down to remove my old gel nails. I sat there for an hour and then was moved to a pedicure chair. I sat there for another 20 minutes or so and Kim came over to do my toes. I asked for a regular pedicure and received something more apparently. When I went to pay (at 715, two hours after I arrived) I was charged for all these little services when I just wanted gel nails and a regular pedicure. To top it all off my toe is infected the day after. Needless to say I will not be coming back. read more

Sucks!!! my nails look horrible. My niece and I made appt for 2pm and my niece had to wait for me to get my nails done before she got hers done. First and last time here!!! read more

Very nice place and atmosphere. Staffs are super friendly. A place you should try. They took Covid precaution very serious

Went here off of friends suggestions, and they did not disappoint. We did wait a little because we did not have an appointment for mani pedis and brows, so I get the wait. Once we sat down, the owner offered us complimentary wine and all staff made sure we were comfortable and all water temps were good for us. All staff was nice, friendly and accommodating. Caring and funny lol. My mother in law and I were so satisfied with service and hospitality they we will definitely be back, but we will make an appointment next time. Such a great experience! read more

I love this place!! It's updated, clean and friendly. My girl Linda is back, and I was so happy she did my pedicure tonight!! They also took 3 of us for pedicures 20 mins before they closed and were so nice about it!! read more

I was going here for a while to get my nails and eyebrows done. They generally do good work, but my friends and I have had a few unpleasant experiences. One of the older ladies does not know when to stop cutting cuticles and left me a bloody mess. One of my friends has seen them taking the used toe separators and paper flip-flops out of the trash to re-use (ick!). I'm finding a new spot, but if you're still set on going here, insist one of the younger girls do your nails and bring your own flip-flops. read more

Avoid this place!!!!!!! Horrible, rude service!!!! Went for mani /pedi. Water was scalding hot. Tech drained water and replaced with freezing cold water. Pushed me into getting callus removal and cut my foot 3 times - blood everywhere. She then disappeared for 23 minutes while I was bleeding to go to bathroom without telling me she was leaving. When she came back I asked and pointed to pale pink nail polish and she put on dark purple. I should have left at that point but had already had told them I wanted manicure. Two days later now and 2 nails have completely "lifted off" and 3 chips on other nails. Going to dr Thursday for cuts on feet that seem to be getting infected. Please please AVOID this place!!!!!! read more

Happen to be on this side of town so I thought I'd stop in. MY NEW FAVORITE PLACE. Super friendly, felt great and my toes look amazing.

very prepared with a well planned covid response, feeling safety , i enjoyed my experience and love service here !

Horrible place to get your nails done. I went on a Saturday and was not happy with the way my nails came out (i got dip powder) and on Sunday four nails had chipped and was also charged with a $5 gel top coat I did not want and was not asked about. I had dip on previously that needed to be removed with acetone, cotton and foil. The man doing my nails spilled acetone on the counter and wiped it up with a cotton ball and then put that cotton ball onto my nail to soak. I was so disgusted I did not know what to do or say. I went back and asked for a refund and they told me they could not give me a refund but would re-do the manicure for free. I came back later that day and as soon as I walked in the man who did my nails the first time said he would only do the ones that were broken and I said no they told me I would get a free full manicure and he rolled his eyes. Then, after he started re-doing the manicure I thanked him for re-doing them and he told me they would come out better if my body language was better toward him after he proceeded to hit my wrist and yell at me to calm down and relax. When the manicure was finished he told me that last time (saturday) he gave me a free manicure and I said how did I get a free manicure last time? He then said well I rubbed your hands for free and did not charge you. They are supposed to do this for free, so at that point I just left. Do not come here unless you want your day ruined. read more

I love this place!!!! Tracy is the only one I have ever had work on my nails and my feet and she is the only one who has ever been able to get my ingrown toe nail out. My daughter always has Kim work on her feet and she always does a fabulous job!! We were there on Sunday and it was a 45 minute wait. What does that tell you?? read more

This place is horrible. My $35 gel manicure started chipping after 24 hours, not to mention the crooked and uneven french tips. My friend's acrylic nail which she was getting fixed has a big bump on it. They work as fast as humanly possible and the pedicure tubs were dirty.. Don't waste your money here. read more

Sign in the entrance says basic pedicures are $25, so I walked in and asked for that. When I already had my feet in the water, the guy started bullying me into a more expensive pedicure and said that they were all $40. I tried to explain that I just wanted to cheaper option, but he acted like he didn't understand me and kept pushing me, saying it was $40 base price. This went on for a while before I got tired of fighting. Additionally, it was dirty and there was dirt floating in some if the stuff that they used on my feel. I felt extremely taken advantage of at this place, and I strongly recommend finding somewhere else! read more

I went into this nail salon on my first ever visit, and made an appointment for 30 minutes out. The lady at the desk took my appointment. When I arrived I was ushered to a seat for a pedicure, and my feet were put into the tub of water. 45 minutes later when no one had attended to me, or even paid any mind that I was sitting there, having made an appointment no less, no words like.. "We'll be with you shortly",,.. "So sorry for the unexpected wait".. etc. Nothing. I took my feet out of the water and began to dry them off, and the young man [apparently in charge] said something like.. 'Can't you wait?".. I replied that I had run out of time. As I retrieved my belongings and left, not another word was said by anyone there. I"d say that about sums up my first and last experience at this peculiar place. Good luck! read more