I arrived right at opening (9:30 am) and was the first one there. I appreciated being helped right away with picking out a polish color, which was a nice start. The actual pedicure felt rough at times with pulling, filing too close to the skin, and a hot stone massage that was more forceful than soothing. There was very little interaction. Another guest came in mid pedi session and was seated directly next to me despite several other stations being open. Overall, it just didn't feel calming or customer-centered. Not the worst, but definitely not what I'd seek out for a relaxing self-care moment. read more

Unicorn Nails - Waxing Near Me - Syracuse, New York

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I went in for a pedicure with my friend, and two young guys worked on us. My friend and I both felt that the guys were in a big hurry. They hardly did any massage, worked on our feet very quickly, as though they just didn't want to be doing it. I understand that sometimes other customers are waiting, but in this case, there weren't any other customers. We had an appointment, and it didn't just walk in... they were ready for us - the salon was not busy. We both felt that our pedicures were very rushed and carelessly done. read more

worst pedicure ever rushed and sloppy and then had the nerve to stand there waiting for a tip never again read more

My daughter and I wanted to try this out, as we're new to the area. The upsell was horrible! They talked me into spending an inordinate amount of money because I wasn't clear what I was going to get. It was not a great or relaxing experience, because they have huge TVs on that spout the news the whole time. Won't go there again! read more

Pedicure and gel French for $60 plus tip. Note: there is a sign stating that tips must be made in cash. I didn't have cash so I said I would need to leave to go the ATM- they said I could tip on card. I was thankful for this because it saved time. This salon was pretty nice. The massage chairs are newer and the facility is very clean. They put the liner in the pot soaking tub to protect from germs which I appreciate. The man working on my nails was very careful and took his time. At the end of the manicure I got a back massage which was very pleasant. I would suggest to any newcomers to upgrade to the higher level pedicure. The basic pedicure doesn't include much of any callus removal which I was bummed about. Overall a very solid salon. I will update with how long my nails last. read more

Unicorn Nails - Waxing Near Me - Syracuse, New York

yes, sometimes the chip but at the same time did the best nail place I've ever been to I love unicorn nails and I will always be going there. One thing they could work on is not saying that I have very short nails. read more

I've been here several times due to the convenience for a regular pedicure and sometimes a manicure too. It's average. I have a great time getting silly nails, like asking for american flags at one point. I'm happy with this small nail salon. read more

Unicorn Nails - Pedicure stations with massage chairs - Waxing Near Me - Syracuse, New York

I got my nails done two days ago (dip manicure). The middle nail is already chipped, my index finger is about to chip, and you can see breakage underneath the top coat for every single nail. My cuticles look terrible and after over an hour of the nail tech picking away excess dip off of my fingers, they still look awful. 2 stars for a good pedicure, but I am not happy at all with my expensive dip manicure that I now have to take off (I work 12-hour days and live too far to go back and have it fixed) read more

Unicorn Nails - Dip mani - Waxing Near Me - Syracuse, New York

I had to leave my service early because the lady doing my nails was filing away at my skin and missing my nail causing my skin to break and bleed. Someone who battles with OCD and is well aware of the risk of HIV exposure at nail salons does not appreciate this. The lady doing my service was so rude when the nice girl at the front desk let me only pay for the one nail she added ($6). I tipped the lady who cut me $1 because I understand that times are tough during COVID. So please use that tip to remind yourself to educate yourself on the spread of HIV at nail salons instead of acting like the customer isn't right, when THE CUSTOMER IS ALWAYS RIGHT! Especially when you cut them. Moral of the story is 1. Don't cut me and 2. Especially don't cut me on a Monday, because that's the last thing I'm taking at a nail salon! read more

Unicorn Nails - Split skin - Waxing Near Me - Syracuse, New York

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I'm visiting from California and needed to find a place to get a gel manicure. I looked on Yelp and most nails places had few Yelp reviews. I decided to give this place a try and wanted to Yelp it ( Yelp is big in California but doesn't seem to be in Syracuse). I had a great experience. I walked in and they saw me within three minutes. Person after person kept walking in and they took everyone. I kept thinking to myself,people are going to wait and get mad but it never happened. They were so efficient that everyone who walked in was in a chair within five minutes. I really don't know how they managed that. The place was clean and the staff friendly. There are plenty of chairs and TVs in with the close caption in. I liked my gel manicure (even though there were a lot of people my manicure didn't feel rushed. She even asked me if I wanted a third coat on my nails and I did). They massaged my neck, back and hands. I also don't like to talk much and I liked how they girl didn't try to force a conversation. Every person got a gift! That's right- a gift. With it being Christmas, everyone got a lotion (In a box) and a desk calendar. I've never been given a gift from a nail salon. When I come back to Syracuse- I will definitely come back here. read more

Unicorn Nails - My gel manicure. - Waxing Near Me - Syracuse, New York

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My go to for a great pedicure. A wall of colors to choose from, comfy massage chair, and quick service.

Jack at Unicorn Nails in Dewitt is truly a cuticle killer. He is a one of a kind find in the Syracuse area. Call and ask for Jack read more

Unicorn Nails - Waxing Near Me - Syracuse, New York

I was scammed. I went in there because i'm looking for a nail salon that is close to syracuse. It was recommended by my moms friend who lives in syracuse because her mom goes there. I got my toes done and I got tips on as well. My toes were quick and good quality but they did my nails and they came out good. They were filing too hard on my skin as well which caused it to be irritated for a couple days. They told me my total was around 60 dollars which i thought was cheap but when I got my credit card statement, I saw that they had charged me 90 dollars. I called them and they were no help. They told me they charge for the shape of the nails, the color, the design, legit everything. Will not be coming back. read more

I would give NEGATIVE stars if I could. I tried to take my little girls to get their hands and toes done and I asked before I got started how much their cost would be. I was told $17 each girl, which I thought was quite reasonable. When it came time to pay they asked me to pay $20 more each child and increased my rate another $5. I asked the manager, whom I spoke to when I came in, and she said that she never said any such thing about the price. I am so frustrated with this place and absolutely disgusted that this is the way they did business. I will NEVER come to this place again and will make sure that my friends and family know not to either. read more

Unicorn Nails - I asked the woman to fix my design and she refused. This is NOT worth what she charged me. - Waxing Near Me - Syracuse, New York

If I could give zero stars I would. They acted inconvenienced that I was there. They rushed my pedicure, where very rude, and did the worst everything!!! By everything I mean trimming my nails and filing my nails were jagged and peeling. He never put a top coat on. They turned people away but let certain others come in. Very unprofessional. When I complained they did nothing to fix any of it. read more

Overall, my nails did come out looking nice and clean but the experience for the money that was spent was not worth it. I've been to many nail salons and have a general idea of the routine when it comes to a pedicure or gel manicure. I received a gel pedicure for $45. This seemed to be pretty outrageously priced in my opinion. For starters they soaked my feet in water, but no soap. When it came time to buffing out the calluses I feel as though it was a mediocre job. During pedicures, I expect this part to be the main focus. Everything felt very standard for the price I paid for. My friend also did a gel pedicure and gel manicure and received the same experience. Her gel manicure was very basic. She did not soak her hands in soap and water. The total of both of her nails and toes came to $70. I do not think I will come back. read more

I just went to get a simple gel removal and basic manicure. The young man giving me service went on a break after someone else put the gel remover on my nails. When I asked when is he coming back, they told me he's on a break. Who goes on a break in the middle of service? He came back and then sneezed on his hands before almost spreading his germs to my hands. I asked him to wash his hands. No apology for not being mindful of his hands. After washing, he came back and did my nails. When he was completing, I noticed that he had made white scratch marks across all my nails. When I asked why that was the case, he told me there was something wrong with my nails! As if it had nothing to do with this subpar service. Then he proceeds to shine and buff my nails and just shines over the scratches instead of doing anything about the scratches. In the end I got up and left. I told the woman at the front about his service and while she tried to apologize he just kept saying my nails were messed up. I've never had a nail technician tell me that my nails are messed up. This is some shitty and arrogant service and he needs someone to set him straight. Just so disappointing because I know the other women who work there are actually very good. read more

I absolutely love Unicorn Nails! I have been going there for many many years. I will not go anywhere else. I go there for regular pedicures and eyebrow waxing. The prices are good too. Everyone is so nice and do a great job everytime. Jack and Alec are the best at doing my pedicure. It is such a relaxing experience everytime and they never rush me. Thanks to all the staff for running a wonderful business! read more

This is a great nail salon in Dewitt. The atmosphere is very nice and it's always clean. I've gotten a pedicure, 2 gel manicures, and my eyebrows waxed and I've been very happy with the service I've received each time I've been there. The price is comparable with many of the salons in the area. I would recommend this place to any of my friends. They have many pedicure chairs and manicure stations as well. read more

Unicorn Nails - Gel manicure by Nikki! - Waxing Near Me - Syracuse, New York

I took my mother there for Mother's Day 5/13/18. They were very polite and the pedicures were great. Both my mother and I wanted the gel dip powder on our nails. They still only gave my mother the gel polish. They did mine the gel dip. I get gel dip every 2 weeks at another salon back home. I took my mom there because she heard great things. Well today 5/14/18, all of my nails are CHIPPED AND BROKEN. When I called they REFUSED to refund me for my gel dip nails. I didn't want a full refund, just on mine and they are refusing. I don't live around there so I cannot just go back. I work in customer service as I have for 13 years and I've always had my nails done. Never were they this bad ever. Will never go back and will not ever recommend them. It costs me over $50 for something that hasn't even last 24 hours. read more

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The worst pedicure experience in my life. I paid 50$ for gel pedicure. My experience: she put my feet inside water for one second, then fast remove cuticle and then polish my nails. It was not a pleasure at all, everything was fast and without caring. The result wasn't accurate. At the end I asked about my feet and she peeled them 1 minute. Salon is dirty. Never return! read more

Amazing!!! So please give this place a chance. First off I moved here from buffalo and had the hardest time finding a quality nail place that gives you your monies worth, who doesn't just try to get you in and out and actually cares about your nails and feet! I have no idea why this place doesn't have more reviews!! Every time I come they treat me so well, they have a Mani and spa pedi for $45!!!! Which consists of the A through Z pedi treatment, dry skin removed, clay on your legs, cleaning your nail, two different scrubs used and some elbow grease on removing all the bad stuff. Then they massage your feet and legs! And use hot stones on your feet! The Mani is your usual Mani but with a massage and then! while your nails are drying they give your back a hot towel massage! Please please give this place a try! read more

Went there a few weeks ago because I needed a gel polish done and this was close. This was the best job I've ever had done! Often a manicurist applies the paint too thick and not carefully enough around the edges so it starts it peeling away from the cuticle within a few days if I get them wet. But Diana did an amazingly careful job - and she was quick too! She also gave me a wonderful (and needed) shoulder rub while the gel was curing. Oh, and did I mention it was very reasonably priced? So two thumbs up - I'll be back! read more

Had a 5:15 appointment, nobody came over to me for 30 min once I was in the chair for a pedicure, told him at that point I just wanted a polish change as he proceeded to give me a half ass pedicure and then charged me full price. Won't be returning. read more

Upon entering my daughter and I thought this place was ok. I received a basic manicure because the "paraffin manicure" I requested was not available due to machine not working, as I was told. My a college student received a (fill). The services performed were ok. The complaint is regarding "Customer Service" with the gentlemen serving my daughter, (whom desired to treat me and pay for services). While paying she gave the "gentleman a tip" , he looked at her as if to say it wasn't satisfactory, then turned to his co-worker and spoke a remark within their native language. I would never again frequent this salon or give references. The behavior exhibited was "RUDE", rather being thankful he received a tip, he made a mockery of it. This is unacceptable, the staff / salon would benefit from a seminar regarding "Common Courtesies within Customer Service" !!!! Jacqueline S. Syracuse read more

I recently moved and thought I'd try Unicorn Nails as it's closer to where I now live. That was a mistake. Worst pedicure I've ever had. My feet sat in the water for 5-10 seconds before trying to push back my cuticles, which doesn't work. Never cut out that fiber that grows next to the nail, which can cause ingrown nails. The technician spent most of the time staring out the window while simultaneously working on my feet. Eyes should be on the job! read more

My nails lasted less than a week. Bad dip method used. Superglue is NOT supposed to be a base for the acrylic! All it does is become brittle and crack! My nails started to lift and break off within 3 days. And $50 for the set! No thank you. Run away! read more

Absolute worst place to get your nails done in Syracuse. I only went here because my regular shop (Lily's) was closed. I've been getting my nails done for years and have never had a worse experience. The guy doing my pedicure was rude and rushed the pedicure. The nail technician was inexperienced and did not know how to do the proper process to apply "fake" nails. They used dip powder which is fine for short nails but not if you want long nails because it breaks very easily. Within two days of getting my nails done one broke off which I have never experienced in such a short time frame. Aside from that, the technician could not do a coffin shape nail. To the point where he had to get a different technician to do my nails who also could not do coffin shape nails. If you can't do the shape just tell the customer that in the first place so I can go somewhere else and not waste my money. The gel polish was applied wrong and he applied 4+ coats which is excessive and unnecessary if you apply the polish right in the first place (he applied glue to the nail before applying the polish??) and I ended up walking out of the store with bubbled and peeling nails. I repeatedly asked the technician to fix my nails and they still did not do it the correct way. The polish peeled off two nails completely within three days. Anywhere else I go my nails last at least 3 weeks to a month. At the very least, the manager gave me a discount but only after I asked for one. Would not recommend this place to anyone. Prices are high for such poor quality work. The only redeeming quality is they have a large polish selection but that still does not make the place worth it. Go to Lily's or Reddicks instead!! read more

Have been here a couple of times for waxing. Staff is very nice and do a good job but they lack wax rollers so it can take a while. It's also a little pricey for the basic services they offer. read more

I got a gel manicure 9 days ago and had a great experience. They still look beautiful, no chipping or peeling. The salon was clean and nice and they give you a back rub! I'm hoping they last another week or so, wish I was local would definitely keep coming here. read more

The customer service was good. I got a gel manicure and it lasted about a week and started to peel off in whole chunks. Very unpleased that I spent $40 and it didn't last long at all. Only went because I wanted to get my nails done before vacation and my regular place was booked. Never going to return to this place because my money was wasted. read more

ABSOLUTELY TERRIBLE. Lady butched my nails. I asked for square, like really sharp square and she ends up rounding all my nails and files off the whole corner of my nail. Never will go back. Also, how can a nail salon not do just a polish change? That's ridiculous. read more

I've been to this nail salon twice in the past three months. My original review was going to be a lot different than the one that I am about to write. The first time I went in, it was a few days before a New Year's Eve wedding, so maybe that's why I had the service that I had. I went in to get a gel manicure, but the manicure that I got was not so great. The guy who did my nails was clearly in a rush and didn't really pay attention to me at all. There was gel polish all over my cuticles, and the manicure started peeling within a day. I was really disappointed, but I decided to go back, because I'm a big believer in second chances. Also, this place is very close by, so that's a plus. The second time I went, I had a different guy do my nails, and he did an AMAZING job. I've only ever had one manicure rival this one. My nails look great and I've gotten so many compliments on them. read more

My gel manicure is a month old! Except for my nail growth everything is still in pristine shape. No peeling or chipping. If I lived in Syracuse Unicorn nail would be my salon! read more

I love this place. It's big and bright and very clean. Staff if very nice and helpful. Manicures and pedicures are great. They even do massages while your nails dry. read more

Got a dip powder manicure done on Saturday. The guy who did my nails took SO long to do them. He didn't use a base powder before the actual colored powder, which I was confused about. I had never been here before so I didn't know if they just had a different process. He only dipped my nails into the powder one time, so my light pink color that I picked is actually clear. Even though he skipped many steps, it was the longest manicure I've ever sat through. Long over an hour. He used the electric file and a buffer on my nails after too, so theres basically nothing there. When I left I noticed that a whole section of one of my nails had been filed with the electric file so much that it was down to my real nail with no powder layer at all. Less than 24 hours later, 3 of my nails are cracked. One of my real nails actually cracked because my nails are so flimsy and the layer of powder is so thin that it doesn't keep them from bending. Will NEVER go back here again. read more

This place is a gem and they have my business from here on out. My manicure looks great and the staff is friendly and efficient. Very clean and bright inside and the back massage while my nails cured was wonderful. I can't wait to go back! read more

seriously understaffed. they can't handle peak hours (right after work on weekdays). not worth the hour long wait, sadly.