On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

The Business Manger (Danny) freaked out since I didn't agree with them on issues they had. See…read moreresponse below. Do you really want service from anyone who reacts this way if an issue occurs on a job they haven't even been selected for? The response speaks for itself. Look at the other one star reviews, you'll find this isn't a one off.

Professional, polite, competitive price, and on time. Couldn't ask anything more. 10/10 would…read morerecommend.

Called Reggie this morning, HE replaced the windshield early this afternoon. Done. He is as warm…read moreand gracious in person as he is on the phone. How wonderful is it to have Reggie come to me and do the repair? ABSOLUTELY WONDERFUL!! So glad I called HIM!!

I'll begin with the fact that the work was fine, hence the reason for the second star. The…read moreexperience that led up to my new seemingly fine windshield was very unpleasant. The initial issue was a small "spider" crack from something hitting me on the highway. I go through insurance, set an appointment for a few days later, guy comes out to the house, tries to fix it, makes it worse, apologizes, says now the windshield will have to be replaced, and my manager will call you by the end of the day. Two days later, radio silence. I call the guy directly (b/c he had called me so I had his number), he says to call Safelite, but there's no number except the 1-800 general number and no way online to connect to my existing case. I call my insurance company, they set me up with an appointment, but now I have to take the car down to Alexandria and leave it there. Ok, little frustrating, but fine. This is now a week and a half after the original claim was put in. 9:30 AM: I leave the car by the Alexandria location, am told it will be done by the end of the day. I am also told "oh, you probably want new wiper blades to protect the integrity of the new glass, blah, blah, blah, $70". Fine, if you say so. 5:25 PM: finally get a call, you can pick the car up now. OK, what time do you close? Oh, we're already closed, but we'll be here until the cars all picked up. Me: I'll stop what I'm doing, and call a Lyft right now. Manager calls back one minute later: oh, actually, your car's not quite done yet, that's why the technician never called you. Well, I can start heading down there, and it will be ready by the time I get there, right? Oh yeah, you can come by now. 25 minutes, I arrive via Lyft. Car's "almost done". 30 minutes later, finally they are ready to check me out. Oh, we didn't have your wiper blades in stock, so we're removing the $70 charge. Well what about protecting the structural integrity of the new glass and all that? Oh, it should be fine. So...you upselling me on new wiper blades was a load of crap? Because I'm not a complete jerk, I will say that the technician and the manager were very nice and polite about everything, I wish they would have been more honest about how long it was going to take, and I wish the company had not ghosted me (leaving me to follow up) after they made the initial problem worse.

I went to this location in the back streets of Alexandria to get an estimate to repair a cracked…read morewindshield. They do have parking in front of their facility and I did not have to wait to get somebody to come out and examine the crack. They said the crack could not be repaired and I had to get the entire windshield replaced. I set up an appointment for a couple of days later and left, all said and done in 15 minutes.

I contacted them through yelp and they quoted a very reasonable price for replacing a…read morechipped/cracked windshield. Contacted them on a Saturday night and they scheduled me in for service on the following Monday. Very professional and very responsive.

Such a great experience with this company. They arrived early in the day which was perfect for my…read moreschedule and were extremely professional. If you want a company that pays attention to detail, are thoughtful, considerate, and prompt: these are your guys.

My car had a crack running across the windshield for some time. This business was responsive and…read moreworked with my schedule (same day). I called around 11 and my glass was fixed by 1245. This includes gathering materials, travel time and labor time. Waaay cheaper than safelite and my insurance.

Great experience getting a chip repaired. Easy to schedule and complete at a good priceread more

True Shield Auto Glass showed up at my house on time and was very quick, worked efficiently, and…read moreleft no debris behind. The price was exactly what was quote through Yelp and there was no up charging. Before leaving the care of the window was explained to me in detail. Should I ever need have a window/glass replacement need I will certainly call True Shield AutoGlass.

Excellent service, communications and product! I had a repair done by John and his tech at my home…read morein Alexandria, 1/2 hour for the repair and they did all the leg work with the insurance company processes! Highly recommended! After the repair a stone hit my windshield 2 days later requiring a new windshield. John got my the preferred windshield for a good price and had it installed at Huntington Auto Body in 30 - 45 minutes! When in need of any windshield repair / service / replacement John is your guy!!

They came the same day to change my broken car window. They broke the door panel while doing it…read moreand they didn't even inform me. We had to hunt them and call several times to get them to fix it. They did not do it right and my panel is all scratched up. Stay away.

Fair pricing and solid work…read more Service and the quality of the tint installation were excellent. Paul and his crew were straightforward and fair with their pricing. I scheduled an appointment online to tint my two front windows and had to leave a deposit to secure the appointment. That was fine because the $30 deposit was applied toward the cost of the tint work. We arrived a little early, and they were able to fit us in right away. The work was completed much faster than expected. After letting the tint cure for a week, I noticed a small issue with one of the windows. Paul told me to bring it by the shop, and he fixed it without any hassle. This is the second car I've brought to Paul and his shop in the last five years, and I'll continue coming back and recommending them to others. Great work, fair pricing, and excellent customer service.

We've had 2 cars tinted at Skyline so far…read more Great tint, customer service and pricing. 5 stars all around!

Prompt, professional, and I did not even have to be home to get the job done! Highly recommend!read more

Man oh man let me tell you bout this Bearded Glass God! I ran into The Bearded Glass Tech Brice off…read morethe humble while picking up a charger at a convenience store. We had an organic conversation, then he peeped my car window had been smashed out & replaced with a black trash bag he said he could help at a reasonable price and within record time... I'm a firm believer in seeing is believing and let me tell you, my man made me a believer for sure! He set an appointment time, he pulled up to my storefront and got busy! I came out to check on him and he already had the door off and glass cleaned out. Mind you he was doing this job in the rain on top of everything... Needless to say he did a candid & immaculate job, he treats his work as art! And when he initially ran me my estimate/quote I couldn't believe how amazingly low it was! More than Half of what anyone else had charged me! Window so fresh that I be forgetting it's there. At least until the re-tint, which my man does as well as a few other ventures. Bang with your guy and I swear you won't regret it! Galactic Sweets and Treats

Had a great experience with Beltway Auto Glads, starting from scheduling the appointment,…read moreunderstanding my car's windshield needs, and completing the work exactly as described on time and exactly as described all on the same day. My new windshield is beautiful and fully restored. Thank you!

Had a great experience working with Frank and Beltway auto glass crew. Cracked my Tesla's sunroof…read more(roof glass) on Saturday and Frank was able to come out with the correct part and replaced it on Monday morning! I know the piece is not a normal piece of glass to get replacement and Frank assured me they can secure the parts by Monday. I reached out to a few other business and either nobody can service the roof glass, or I got quoted a crazy amount. Frank was able to offer a very very reasonable, almost too good to be true (but it's true!) price and no one else can beat. Thank you for fixing my glass so quickly before any possible storms!!