On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

Another incident with my car but another solid repair from Chapin Auto Glass. They made me feel…read morecomfortable even though I felt like I was asking a bunch of questions. My window lifter seems like it got damaged during this break in and so I thought I would have to take it into my dealership but I was pleasantly surprised to find out that they could also take care of that issue and they quoted me dealer parts as well as alternatives. Seriously the most convenient glass guys ever.

They replaced my windshield. The service was quick and professional. My husband and I are pleased…read morewith the result.

Reached out to them asking about a chip repair and got a fast estimate back. Brought it over and…read moregot great service that fixed it. It was fast and a good value. I highly recommend them.

I had two pretty bad bullseye cracks on my windshield that required a full replacement (thanks…read morerandom truck on the highway). Just about every shop was going to charge way too much and/or take forever to source the correct windshield. Mr. Cee's Auto Glass had the part in stock, was able to fit me into their schedule ASAP, and had an incredibly cheap rate that beat every shop I had contacted! Along with this, their customer service was incredible, the staff was very welcoming and nice, and I was in and out of there in 15 minutes. I recommend them over any other glass shop in the DMV! Don't hesitate to contact them if you need glass work done on your vehicle!

I called twice to get a quote on a windshield replacement. Spoke with a woman whom told me that she…read morewould get back to me with the quote. That was about two weeks ago. Didn't know I had to pester a business to use their service.

Came out and replaced in the rain. Fast response, Good communication, great price, and quality…read morework.

I had 2 cars that needed the front windshield replaced and called around to find someone that could…read moredo it same day. When I called this guy he said he could be out here in an hour and gave me a great price for both cars. I thought the price he gave me was for just one car but he stated no it's for both. I told him come and replace them, he did a fast and great job. He will be on my speed dial as his price was so good and he drove over an hour to come to my location to repair 2 cars. Would recommend him all day long as his work is top notch quality. Thank you for your great job

Excellent Service & great customer support. Jackie is an excellent communicator, she updated me…read moreon-time on the status of my car, she even waited for me after 5pm(their closing time) to arrive to pick up my car. Was recommend to me by my Toyota dealership & I highly recommend this shop to any one in need of auto glass fixing. H Hussein

I am impressed with the professionalism and concern Ian has shown for his customers and their…read moreneeds. After a series of missteps, not his fault, and unfortunate personal issue with one of techs, he stepped up, took the time, and replaced my windshield in a timely manner (in less than 12 hours). I am deeply appreciative of his efforts and highly recommend Champion Auto Glass for your windshield replacement.

This was my second visit here for a windshield repair, good experience with their staff and…read morereasonable prices!

I was forced to use Safelite by State Farm, who claimed they would not cover the cost otherwise…read more After this experience, I see why Safelite relies on insurance mandates rather than quality service to get customers. Failed First Appointment: My first window was Thursday, 8 AM-1 PM. I took off work, but no one showed. They called at noon to reschedule and were dishonest about the reason for the delay. Broken Promises: I specifically explained I could not take more time off work. They assured me a 4 PM Monday slot was fine. The Monday Fiasco: On Monday, they called at 1 PM demanding I be home immediately or they would "have to reschedule" yet again. When I spoke to the technician, he admitted I was his last job and he was currently sitting idle with no other appointments. Unprofessional Management: The "shop manager" refused to give her name and was incredibly rude and interduces herself as the "The lady who runs the shop". She made it clear that her priority was not the customer's schedule, but ensuring her technician didn't get paid to wait for the actual appointment time she had already confirmed. This shop is run with a complete lack of integrity. If your insurance gives you a choice, go anywhere else. If they don't, be prepared for them to waste your time and treat you with zero respect.

A beautiful Sunday morning drive through East Potomac Park abruptly ended when a golf ball careened…read moreinto and cracked my front windshield. Startled, I immediately pulled over to assess the damage. I quickly called four businesses that advertised prompt Sunday service, but only one answered the phone and delivered on its promise: Speed Auto Glass in Alexandria, Virginia. After completing the online quote form, I received a prompt follow-up call. An estimate was provided, although I was asked to bring the vehicle in for an accurate assessment. Mobile service was not available, but I appreciated the straightforward communication. Upon arrival, I was greeted immediately. My vehicle was inspected and then pulled into a service bay for windshield replacement. Despite having three vehicles being serviced at the same time, the team appeared organized and efficient. While waiting, I enjoyed a cool, clean, comfortable, and spacious lobby, especially appreciated on a +90 degree day. The waiting area included a table, several chairs, complimentary tea, and magazines. My partner and I even had time to enjoy lunch at a nearby Thai restaurant while the work was being completed. Approximately three hours later, my vehicle was ready. I was pleased with the final price which included a lifetime warranty. The entire experience was professional, efficient, and hassle-free. What began as an unexpected disruption to my Sunday ended with excellent customer service and a quality repair. Thank you to the team at Speed Auto Glass for turning a stressful situation into a positive experience.

Sunday I shattered my rear Ford F150 glass and out of town to boot. I mean shattered - a million…read morepieces. Contacted Safelite within an hour of incident. They couldn't come to me until Thursday, so earliest time it to take in was Tuesday (still not soon enough). Daughter took it in, left to waste some time, never got a call, text, nothing about status. Went back in the office 2.5 hours later, they seemed mysterious about not having contacted her, then said they couldn't do the job because they didn't have the glass. This after 2 days waiting for appointment, AND 2+ hours of it sitting in their shop. Ended up having to make another appointment for Thursday. A whole week blown. (PS they have no local phone number so I couldn't call later and complain) Scrambling, I see an ad on Yelp for Speed Auto Glass, closer to home, and sent an email quote request after hours. At 9:20 that evening, I get an email back, they could do it NEXT DAY for less than "other guys". I booked it, cancelled Safelite in a hurry. Daughter again took it in, was given 1.5 hour window, it was done in 30 minutes. For WAY less than "other guys" and so far below insurance deductible. Speed Auto Glass to the rescue! I'm VERY happy! No more Safelite for me!

These guys were AWESOME and less than 1/2 the price of Safelite... Lifetime warranty on…read moreworkmanship and an honest appraisal of what needed to be done, plus the found and fixed a number of things Safelite had done horribly wrong on their last install (Molding clips broken, molding cracked, rearview mirror not mounted correctly) Also while they were there, gave me a great deal on having a couple of chips repaired on my old truck. Will definitely be calling them first going forward.

Mike is a nice guy, and I believe he is competent at windshield installation. But, he's a very poor…read moretime manager. He was 45 minutes late for his first appointment. My windshield camera gave him trouble, so we made a second appointment. He was 55 minutes late to that appointment. He completely missed the third appointment and never showed up. Then he was an 1:20 late for the fourth appointment, which was an appointment at Honda. This caused him to miss that appointment entirely. Unbelievably... He was prompt for the fifth and last appointment. He finished the windshield and camera recalibration. Mike is a nice guy, but only call him to do your windshield if you have nothing else to do that day.